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 MSI Gaming Notebook Thread V3

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SweetSorrow P
post Mar 29 2019, 03:29 PM

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I have a question. I have a glass of plain water. My kid brother accidentally push it and spill onto my 6 month old laptop when he was reaching for phone charger. It now won't start after it shutdown. Am I screwed? Will warranty cover this? To be honest there wasn't that much of water. 8 tried drying it for 3 days already no different.
SweetSorrow P
post Apr 24 2019, 06:37 PM

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QUOTE(SweetSorrow @ Mar 29 2019, 03:29 PM)
I have a question. I have a glass of plain water. My kid brother accidentally push it and spill onto my 6 month old laptop when he was reaching for phone charger. It now won't start after it shutdown. Am I screwed? Will warranty cover this? To be honest there wasn't that much of water. 8 tried drying it for 3 days already no different.
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I finally took it to SC. Received a call today. MSI does not provide accidental spill warranty. They said cost repair is maybe 3k on a 6k laptop. I known other brands like dell/hp has accidental protection maybe even Acer. But Highpoint who does MSI and Acer SC told me no warranty. I am screwed.
SweetSorrow P
post Apr 29 2019, 12:23 PM

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MSI/Highpoint is greedy. They wanted rm4800 for repair of rm5600 laptop. Which now current price is rm5200 without any online discounts. I confirm its only the mobo dead. I will in future look at dell and others who include accidental damage protection.

 

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