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 Accident 101: i teach u claim loss of use

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ambsviii
post Dec 28 2019, 11:03 AM

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Hyee, need advice regarding LOU,

My service center already prepare hard copy and give me all documents required to claim LOU but i need to submit by myself.

But she said sometimes insurance don't accept hard copy, need to submit online.

Since today is saturday, etiqa at my area is closed.

Anyone experience claiming LOU from Etiqa?
How to submit LOU to Etiqa?

Thank you.

pcito
post Dec 28 2019, 11:19 AM

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QUOTE(ambsviii @ Dec 28 2019, 11:03 AM)
Hyee, need advice regarding LOU,

My service center already prepare hard copy and give me all documents required to claim LOU but i need to submit by myself.

But she said sometimes insurance don't accept hard copy, need to submit online.

Since today is saturday, etiqa at my area is closed.

Anyone experience claiming LOU from Etiqa?
How to submit LOU to Etiqa?

Thank you.
*
I recently claim the LOU from Etiqa. What i do is i go send the document to the nearest Etiqa branch, then they will send to HQ. You can submit online too via their website.
TSsaigetsu
post Dec 28 2019, 12:03 PM

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QUOTE(ambsviii @ Dec 28 2019, 11:03 AM)
Hyee, need advice regarding LOU,

My service center already prepare hard copy and give me all documents required to claim LOU but i need to submit by myself.

But she said sometimes insurance don't accept hard copy, need to submit online.

Since today is saturday, etiqa at my area is closed.

Anyone experience claiming LOU from Etiqa?
How to submit LOU to Etiqa?

Thank you.
*
So far hardcopy. U call them first. Can post or must submit to the branch.

For allianz, i just post the docs.
ambsviii
post Dec 30 2019, 05:55 PM

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QUOTE(pcito @ Dec 28 2019, 11:19 AM)
I recently claim the LOU from Etiqa. What i do is i go send the document to the nearest Etiqa branch, then they will send to HQ. You can submit online too via their website.
*
QUOTE(saigetsu @ Dec 28 2019, 12:03 PM)
So far hardcopy. U call them first. Can post or must submit to the branch.

For allianz, i just post the docs.
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Already submit the doc to etiqa. They help to keyin to system.
But the staff mistype ic and email doh.gif doh.gif

Already email them to fix the ic and email.
Hopefully the claim will goes smooth.
giggs_509
post Dec 31 2019, 10:15 AM

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Sifu, need some insights..

Met with accident last week, 27/12. Small lorry beat red lights and my car damaged quite major at front part.

My car: 3-year old honda
My ins: etiqa takaful with CART 100/10days

Lorry: lonpac third party fire and theft

Already submitted copies of my ic, licence, ins schedule and police report to honda on the 28/12. Been informed by honda my case still queue and will assign PIC later.

My questions, will my claim use my insurance or third party? Can claim ODKFK for faster process? I just want my car back. Also the front engine is exposed as the bonnet is damaged, if rains car will damage more? All this insurance covers? Appreciate sifus advise
TSsaigetsu
post Dec 31 2019, 10:28 AM

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QUOTE(giggs_509 @ Dec 31 2019, 10:15 AM)
Sifu, need some insights..

Met with accident last week, 27/12. Small lorry beat red lights and my car damaged quite major at front part.

My car: 3-year old honda
My ins: etiqa takaful with CART 100/10days

Lorry: lonpac third party fire and theft

Already submitted copies of my ic, licence, ins schedule and police report to honda on the 28/12. Been informed by honda my case still queue and will assign PIC later.

My questions, will my claim use my insurance or third party? Can claim ODKFK for faster process? I just want my car back. Also the front engine is exposed as the bonnet is damaged, if rains car will damage more? All this insurance covers? Appreciate sifus advise
*
u can choose. for faster process, odkfk lah. i think by default eyour insurance first. later it will restore your ncd.

for cart. u can claim both. first u claim from etiqa. then u write seperate letter loss of use claim from lonpac.


yes cover everything. dont worry. got warranty oso.
giggs_509
post Dec 31 2019, 10:37 AM

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QUOTE(saigetsu @ Dec 31 2019, 10:28 AM)
u can choose. for faster process, odkfk lah. i think by default eyour insurance first. later it will restore your ncd.

for cart. u can claim both. first u claim from etiqa. then u write seperate letter loss of use claim from lonpac.
yes cover everything. dont worry. got warranty oso.
*
So I can claim ODKFK even though other side is lorry with third party coverage?
TSsaigetsu
post Dec 31 2019, 10:57 AM

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QUOTE(giggs_509 @ Dec 31 2019, 10:37 AM)
So I can claim ODKFK even though other side is lorry with third party coverage?
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Can


giggs_509
post Dec 31 2019, 11:10 AM

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QUOTE(saigetsu @ Dec 31 2019, 10:57 AM)
Can
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Thank you sifu!
malaysiakids P
post Jan 8 2020, 09:35 PM

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https://pictr.com/images/2020/01/08/5jrqmU.md.jpg
https://pictr.com/images/2020/01/08/5jrtM9.md.jpg
malaysiakids P
post Jan 8 2020, 09:38 PM

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Hi, i don't know how to submit this claim. Can anyone teach me how to proceed? don't know how to get the stamp duty discharge voucher and also the signature of witness.

https://pictr.com/images/2020/01/08/5jr2Ju.md.jpg
https://pictr.com/images/2020/01/08/5jrDEg.md.jpg
TSsaigetsu
post Jan 8 2020, 09:47 PM

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QUOTE(malaysiakids @ Jan 8 2020, 09:38 PM)
Hi, i don't know how to submit this claim. Can anyone teach me how to proceed? don't know how to get the stamp duty discharge voucher and also the signature of witness.
<a href='https://pictr.com/images/2020/01/08/5jr2Ju.md.jpg' target='_blank'>https://pictr.com/images/2020/01/08/5jr2Ju.md.jpg </a>
<a href='https://pictr.com/images/2020/01/08/5jrDEg.md.jpg' target='_blank'>https://pictr.com/images/2020/01/08/5jrDEg.md.jpg </a>
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Pos opis. Say want stamp duty. Rm10.

Witness anyone la. Ur fren ke neighbor ke.
malaysiakids P
post Jan 9 2020, 07:08 AM

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Oic, thank you.
Leongteresa P
post Jan 9 2020, 01:24 PM

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Accident during Oct19, and I have claimed ODKFK. Car repaired and settle mid Dec2019. My insurance expiry date is 27Jan2020.
I try to renew my insurance yesterday with AXA, I was short that my NCD become zero.
What happen to my NCD? I cant proceed to renew the insurance policy now.
Hope anyone can advise this
TSsaigetsu
post Jan 9 2020, 03:47 PM

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QUOTE(Leongteresa @ Jan 9 2020, 01:24 PM)
Accident during Oct19, and I have claimed ODKFK. Car repaired and settle mid Dec2019. My insurance expiry date is 27Jan2020.
I try to renew my insurance yesterday with AXA, I was short that my NCD become zero.
What happen to my NCD? I cant proceed to renew the insurance policy now.
Hope anyone can advise this
*
U still can.

But u have to go back to branch at later date to claim the ncd portion

My suggestion is for you to renew at other insurer. Check the ncd has been restorrd ke blum. Easiesy way is todo online
Leongteresa P
post Jan 9 2020, 05:49 PM

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QUOTE(saigetsu @ Jan 9 2020, 03:47 PM)
U still can.

But u have to go back to branch at later date to claim the ncd portion

My suggestion is for you to renew at other insurer. Check the ncd has been restorrd ke blum. Easiesy way is todo online
*
Try online with others but all 0.
Just now manged to get AXA to clarify this. According to AXA is due to pending investigation report and sketch plan uploaded from Nissan Tan Chong.
Nissan Tan Chong runner pulak miss up the sketch plan from polices station.
Hope Nissan can get it asap ranting.gif
TSsaigetsu
post Jan 9 2020, 07:13 PM

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QUOTE(Leongteresa @ Jan 9 2020, 05:49 PM)
Try online with others but all 0.
Just now manged to get AXA to clarify this. According to AXA is due to pending investigation report and sketch plan uploaded from Nissan Tan Chong.
Nissan Tan Chong  runner pulak miss up the sketch plan from polices station. 
Hope Nissan can get it asap  ranting.gif
*
I see. No wonder la.
Confession
post Jan 16 2020, 05:36 AM

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my car kena hit by motorbike, 1 week till now still waiting for that guy to bank in but i don't think he is doing that.

no police report has been made so far, can still claim ?
TSsaigetsu
post Jan 16 2020, 06:59 AM

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QUOTE(Confession @ Jan 16 2020, 05:36 AM)
my car kena hit by motorbike, 1 week till now still waiting for that guy to bank in but i don't think he is doing that.

no police report has been made so far, can still claim ?
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Must report within 24 hours. So no.
Are_NeeF
post Jan 18 2020, 07:49 PM

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Hai

Early this month i made a police report. But dont have time to send car to bengkel. Can i stil use that police report to make a claim? Or need to make a new police report?

ThAnk you..

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