sharing to share with all bro. i am streamyx user of 4m.
today i went to tm sales asking auto free upgrade.
totally disappointed.
the answer is UNKNOWN ( ask you wait only ) , cant blame the staffs they follow SOP. every visit TM , surely seeing consumer making all noise , shout and angry....
i did ask below q n a ( by tm staffs )
Q : auto free upgrade when , A : wait aug and see
Q : may i upgrade to 8m or unifi ? A : wait aug and see
Q : why new streamyx deal is cheaper than me , can i get the same rate ? A : NOT , for new user
what i feel...new applicants tm welcome , regarding the Free upgrade or any just WAIT AND SEE.
i expect , if we got the free upgrade , i guess we may Q to 1 - 2 years ???? since TM is slow in action for free stuffs.
during the waiting , r we still paying the same and old rate ? or will TM rebate back the delay ? ( hope MCMC make a law for it )
only hope is MCMC , we cant do anything , they are giant , we are small fish ?
any comments , welcome
yeah, this really pissed me... how long do we take if we want to terminate? i feel like going to terminate this and just register as new user.
I asked few agent those agent said, only for new... wow new customer is more focus and more benefit, old customer no need do retention. .