Terminate your streamyx service but keep your line at RM25/month.
Get a new streamyx line with new numbers, with new installation and new modem.

You can contact me

Yes, after 2 years only worry la, syok for 2 years first, haha

Basically can but many ppls will terminate and install a new one

but if you terminate streamyx, you may need to wait 1 month only can install back


This post has been edited by LeonTan: Nov 2 2017, 10:09 AM

Why need wait 1 month only can install after terminated?

NO need if get a new phone number, that's what I did last time. Not sure today 2017.

If don't mind change your landline number, best way would be subscribe for the RM89 first, after gotten it only terminate the old number/package.

Just chat with TM live chat, rep said I'm not covered by 8Mbps but covered by UniFi instead. Isn't it using the same line? I'm in building btw, so I'll be using VDSL if I subscribe to UniFi.

Check on your modem, what's the max attainable rate?

I'm not sure whether streamyx and unifi is using same line.

got any agent here I can register stimix 8Mbps with? Terengganu area.

There is no options I can change to the new plan?? I'm OK to bound with contract 2 years, as long as RM88/mth is "everything Ok".
It is quite troublesome terminate streamyx and apply new one.
It cause me temporary no internet access at home.

Can upgrade.no need to terminate.i just confirm with tmpoint staff earlier today.

2yrs contract seem hao siao one. me use 4mb rm88 student package as per mentioned 2 yrs contract, been using from 2007 till now 2017 keep paying rm88/month.

next question, can we upgrade to 8mb from 4mb and when can start upgrade? 8mb upload speed is 1mb or 512kbps?

This post has been edited by jimlim007: Nov 3 2017, 08:52 AM

I'm currently using 4MB free tablet RM88 package, contract ended, but TMpoint told me just now i'm not eligible to upgrade to this 8MB RM89 unless i terminate the existing line 1st. Anybody have the same situation ?

If ur current plan subscription fees is higher than the new 1, probably u can't upgrade. U need to terminate and apply new unless u got some superpower with TM staff

Really? TM staff are so unprofessional, different staff tell different answer

Me too, was using 4Mbps @ RM88 since 10 years back until now and waiting for new plan with same price or not more than 10% of current price

Different staff will tell different answer, some can some cannot, probably u need to visit different time and try to get different staff to serve u. Too bad agent can only handle new application, can't change plan for us

Hmmm ... maybe i'll just go to other tmpoint .... this is so wasting time.

Need to terminat and subscribe again with new plan?
Then what about the internal wiring, can use back right?
If don't have charge me again internal wiring, then I'm OK for it.
If not, then charge double internal wiring plus with existing one. That one contractor earn a lot of profit one.

This is why the problem occur.
Same company but don't have same procedure.

You talk yours one, I talk mine one.
End up I don't know to listen which one..

This post has been edited by JuneResources: Nov 3 2017, 01:39 PM

You got tmpoint A, then tell you like story A.
Then you go again tmpoint B, you say story A. But they say story A not more exist, then tell you story B.

End up confuse yourself.

Just upgraded to 4Mbps on May RM130......and now this bullcrap comming out? What the hell TM? What you plan to do?

Anyawy, where the sources of the plan come from?

hahaha

Standard installation is free, if u terminate ur existing line then can use back without laying new wiring. Maybe u can ask the contractor to use ur existing wiring during installation then only u terminate ur account so u wont have Internet disruption.

You got renew contract?
If not, you can terminate current one and apply new plan with more more cheaper price within 2 years.

So you are still loyal with TM. Hahaha...