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Streamyx Streamyx 4Mbps Club V6

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chikuera
post Sep 10 2016, 11:52 AM

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QUOTE(flexus90 @ Sep 10 2016, 11:32 AM)
We are all good. Try check data rate on your modem. Usually its under ADLS/xDSL info
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edited*

here it is. what you guys think?
Attached Image

This post has been edited by chikuera: Sep 10 2016, 11:55 AM
flexus90
post Sep 10 2016, 11:57 AM

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QUOTE(chikuera @ Sep 10 2016, 11:52 AM)
u mean using the router page?
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Yeah. Try check the SNR margin, Line Attenuation and Attainable Rate value.
If those are okay, its mean your internet line is good. So probably other problem.
flexus90
post Sep 10 2016, 12:00 PM

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QUOTE(chikuera @ Sep 10 2016, 11:52 AM)
edited*

here it is. what you guys think?
Attached Image
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Line problem obviously. 480Kbps, that is about 1/10 of your internet speed. LOL
chikuera
post Sep 10 2016, 12:02 PM

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QUOTE(flexus90 @ Sep 10 2016, 12:00 PM)
Line problem obviously. 480Kbps, that is about 1/10 of your internet speed. LOL
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any suggestion to fix this?

Already asked TMConnects on twitter to refresh my connection. also no good. disabled ipv6 also no good. having this problem a few hours just after paid my bill vmad.gif
flexus90
post Sep 10 2016, 12:07 PM

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QUOTE(chikuera @ Sep 10 2016, 12:02 PM)
any suggestion to fix this?

Already asked TMConnects on twitter to refresh my connection. also no good. disabled ipv6 also no good. having this problem a few hours just after paid my billĀ  vmad.gif
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Need to open a report, call 100. Tell them you already done speed test and restarting the modem but the problem still persist(berulang).

Im not knowledgeable in this stuff. But in my humble opinion this might me caused by cabling problem at outside of your house.

This post has been edited by flexus90: Sep 10 2016, 12:09 PM
chikuera
post Sep 10 2016, 12:13 PM

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QUOTE(flexus90 @ Sep 10 2016, 12:07 PM)
Need to open a report, call 100. Tell them you already done speed test and restarting the modem but the problem still persist(berulang).

Im not knowledgeable in this stuff. But in my humble opinion this might me caused by cabling problem at outside of your house.
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in fact, i am on call with 100 right now. but also not good, technician will only able to solve on the next working day which is on Tuesday? fucking hell

*somebody just reported this post. why? this is no rant forum? tell me is there any TM subscriber that have never rant for this bad service??*

This post has been edited by chikuera: Sep 11 2016, 12:00 AM
Fjive
post Sep 11 2016, 03:50 PM

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hi guys, wanna ask if anyone encountered this weird issue before. I have a streamyx 4mb setup with TPlink 8970, it shows connected and i can even see the streamyx IP but cant load any website (both LAN and wifi also same). When technician came over and try it with his own modem router, internet works perfectly on LAN and wifi.

I have done factory reset and applied latest firmware but still the same, streamyx password is also correct. Some how cant seem to determine if this is a modem router hw or sw issue. If anyone encountered this before do share the solution. Thanks ya!
mztang52
post Sep 11 2016, 03:55 PM

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QUOTE(Fjive @ Sep 11 2016, 04:50 PM)
hi guys, wanna ask if anyone encountered this weird issue before. I have a streamyx 4mb setup with TPlink 8970, it shows connected and i can even see the streamyx IP but cant load any website (both LAN and wifi also same). When technician came over and try it with his own modem router, internet works perfectly on LAN and wifi.

I have done factory reset and applied latest firmware but still the same, streamyx password is also correct. Some how cant seem to determine if this is a modem router hw or sw issue. If anyone encountered this before do share the solution. Thanks ya!
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Change your DNS.
flexus90
post Sep 11 2016, 03:56 PM

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QUOTE(Fjive @ Sep 11 2016, 03:50 PM)
hi guys, wanna ask if anyone encountered this weird issue before. I have a streamyx 4mb setup with TPlink 8970, it shows connected and i can even see the streamyx IP but cant load any website (both LAN and wifi also same). When technician came over and try it with his own modem router, internet works perfectly on LAN and wifi.

I have done factory reset and applied latest firmware but still the same, streamyx password is also correct. Some how cant seem to determine if this is a modem router hw or sw issue. If anyone encountered this before do share the solution. Thanks ya!
*
Try solution 1,
http://bit.ly/2cOthhm
Fjive
post Sep 11 2016, 03:58 PM

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QUOTE(mztang52 @ Sep 11 2016, 03:55 PM)
Change your DNS.
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Thx for the suggestion, i configured it with google dns but will try open DNS also.
kevinchong2003
post Sep 12 2016, 12:09 PM

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Try to look for mikrotik router. Vy stable.
Maxieos
post Sep 14 2016, 12:25 AM

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QUOTE(kevinchong2003 @ Sep 12 2016, 12:09 PM)
Try to look for mikrotik router. Vy stable.
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Does mikrotik router support ADSL ? and does it improve SNR and Attenuation ?
kevinchong2003
post Sep 14 2016, 10:11 AM

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QUOTE(Maxieos @ Sep 14 2016, 12:25 AM)
Does mikrotik router support ADSL ? and does it improve SNR and Attenuation ?
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mikrotik only selling router and manage switch. i think you are looking for ADSL modem, which mikrotik does not sell. to improve the the SNR and Attenuation, it more on the wiring and distance from the exchange. this you can't do much, except TM use new technology to improve the signal noise.

This post has been edited by kevinchong2003: Sep 14 2016, 10:11 AM
GameSky
post Sep 14 2016, 01:43 PM

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QUOTE(kevinchong2003 @ Sep 14 2016, 10:11 AM)
mikrotik only selling router and manage switch. i think you are looking for ADSL modem, which mikrotik does not sell. to improve the the SNR and Attenuation, it more on the wiring and distance from the exchange. this you can't do much, except TM use new technology to improve the signal noise.
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tm use new tech? lol..hardly..
Maxieos
post Sep 14 2016, 07:51 PM

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QUOTE(kevinchong2003 @ Sep 14 2016, 10:11 AM)
mikrotik only selling router and manage switch. i think you are looking for ADSL modem, which mikrotik does not sell. to improve the the SNR and Attenuation, it more on the wiring and distance from the exchange. this you can't do much, except TM use new technology to improve the signal noise.
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It looks like out of luck , I tested with 2 different modem , Tmnet original P600 and Aztech both giving different SNR.I though a better hardware modem gives better results on SNR.
I posted here but I can't get any reply from there https://forum.lowyat.net/index.php?showtopic=3930718
Hopefully to get a good and stable ADSL modem to reduce DC or not able to connect to internet after idle in a period of time.
mztang52
post Sep 14 2016, 11:49 PM

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QUOTE(Maxieos @ Sep 14 2016, 08:51 PM)
It looks like out of luck , I tested with 2 different modem , Tmnet original P600 and Aztech both giving different SNR.I though a better hardware modem gives better results on SNR.
I posted here but I can't get any reply from there https://forum.lowyat.net/index.php?showtopic=3930718
Hopefully to get a good and stable ADSL modem to reduce DC or not able to connect to internet after idle in a period of time.
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It doesnt affect much if you use better component/modem. But if TM changes their copper cable and the dslam box, for sure you will see the difference.
Maxieos
post Sep 14 2016, 11:57 PM

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QUOTE(mztang52 @ Sep 14 2016, 11:49 PM)
It doesnt affect much if you use better component/modem. But if TM changes their copper cable and the dslam box, for sure you will see the difference.
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How to change ? asked them to change the copper cable and the dslam box ? will they do it for free ? shakehead.gif
mztang52
post Sep 14 2016, 11:58 PM

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QUOTE(Maxieos @ Sep 15 2016, 12:57 AM)
How to change ? asked them to change the copper cable and the dslam box ? will they do it for free ? shakehead.gif
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You think they will do that? This will cost them a few hundred thousands or even more to do it.
Maxieos
post Sep 15 2016, 12:30 AM

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QUOTE(mztang52 @ Sep 14 2016, 11:58 PM)
You think they will do that? This will cost them a few hundred thousands or even more to do it.
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That is why I quota a shakehead emotion.The only option is to try using different best build in modem for a stable connection.
Hard to find a good modem only for stable SNR ? It's very strange , sometimes on morning DC and getting different SNR compare to night.
The SNR is different by 1-4 switching modem.
confused.gif
clement7621
post Sep 16 2016, 08:16 PM

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