Guys, just a question, if I am to use a third party router + modem such as Asus/Tp-Link/DLink, would the issue of slow Youtube be alleviated? Thanks

Wrong Sorry

Check mac address at the bottom of the modem.

Using third party modem would not solve the problem. You had to used VPN. Before that try to contact TM regarding your issue.

What internet plan you are using and what the average speed when browsing Youtube?

Any administrator account? I want the account which can gain full access one.

Sorry for the late reply.
Currently am using 4mbps Streamyx plan. The thing is, Youtube is only slow after 11AM, and from my reading, start becoming normal again at 1AM.
Youtube on normal speed (during morning before work) would get around 450KBps, while after 11AM, would only be around 44KBps.

same case, used vpn and full speed again.. so yeah, throttling in effect.

I see, never used VPN before. But I wonder why some aren't affected? Is there a reason why some have capped speed? I do am a new user for Streamyx by the way.
Also, thanks for the sharing your answer.

throttling due to heavy traffic.

I see. Well, at least I'm glad other services are not throttled such as iFlix and Kodi.

I am from Johor, I did not encountered this issue b4...only in some area?

Got new promo? I am still using coolunipack with RM88 excl GST for 4mbps

My parents are in Penang, they too are unaffected actually. But they've long been a Streamyx user and have replaced the modem+router with a third party one (since the original stopped working).

I live in Kedah around Kulim area. Maybe location is the reason? Who knows. Also, when searched in google, I do found that people across the globe is facing the issue, not just MY, but most of it are old threads going back to mid 2000 and such.

Hi Mubarak90,

Try this trick to fix the problem. Disable IPv6.
You can disable it on your modem or computer.

First try disable it on pc.
1. Click the start button
2. Type View Network Connections
3. Right click on the adapter that you used for internet. The default name for the adapter is Local Area Network if you have not change it.
4. Click on Properties.
5. You will see Internet Protocol Version 6(TCP/IPv6) from the list.
6. Untick the box for Internet Protocol Version 6(TCP/IPv6).
7. Finally click OK.

Try stream some youtube video to fix if its fixed.

Wow thanks. I'll try it later when I get back.
Mostly though, I watch Youtube on my tv, and there isn't much settings available there. -.-"

I think its the same package as you.

If you had Windows PC try those solution. I just want to confirm the problem caused by IPv6.
If yes proceed disabling IPv6 on your modem.

I checked my connection and found this. any network people around here. is this the normal reading on the ethernet ip packet /frame ?

Anyone having a poor internet connection?? Using speedtest, only got 0.11-0.16 mbps download speed.

Restarted my router, askes tm to refresh connection. All not working

We are all good. Try check data rate on your modem. Usually its under ADLS/xDSL info

Is there such a thing?? Didnt know about that
How to use VPN? Kindly share