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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Mar 16 2015, 09:39 AM

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QUOTE(scFoong @ Mar 16 2015, 09:16 AM)
An update on my findings (Not fully resolve yet):

Decided to switch to another router to replace the existing Cisco E1000 -> Mi router. At least, the download speed is closer to at what is should be.

user posted image

Again, the remaining item is the boost section. The speed is no change even after the boost activated (confirmed via speedtest from both speedtest.net & time.come.my)

I have question here:

Shall i be expecting any % from the Boost usage (as pointed by the arrow below)? As you can see, i still left 14hours more but the usage is always 0% usage. I did a check yesterday by logging into the selfcare page during the boost...still observing 0%. I just hope that the boost is activated at my side instead of accidentally to other user.
user posted image
*
Hi Bro,

Before changing your Router, u may refer to the guideline in your PM to further determine the root cause.

Yes the % indicator bar ought to move to show the remaining balance of Boost time each session.

Thanks.
sordanny
post Mar 16 2015, 10:09 AM

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Problem with slow download seems to be fixed. I'm currently happily maxing out the bandwidth of TIME fibre

Hope it stays this way smile.gif
sordanny
post Mar 16 2015, 10:17 AM

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QUOTE(scFoong @ Mar 16 2015, 09:16 AM)
An update on my findings (Not fully resolve yet):

Decided to switch to another router to replace the existing Cisco E1000 -> Mi router. At least, the download speed is closer to at what is should be.

user posted image

Again, the remaining item is the boost section. The speed is no change even after the boost activated (confirmed via speedtest from both speedtest.net & time.come.my)

I have question here:

Shall i be expecting any % from the Boost usage (as pointed by the arrow below)? As you can see, i still left 14hours more but the usage is always 0% usage. I did a check yesterday by logging into the selfcare page during the boost...still observing 0%. I just hope that the boost is activated at my side instead of accidentally to other user.
user posted image
*
I think something wrong with the Boost usage slider. For my account, it always show 0%
Attached Image
scFoong
post Mar 16 2015, 10:25 AM

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QUOTE(jjj2 @ Mar 16 2015, 09:39 AM)
Hi Bro,

Before changing your Router, u may refer to the guideline in your PM to further determine the root cause.

Yes the % indicator bar ought to move to show the remaining balance of Boost time each session.

Thanks.
*
Noted from your pm. Will try it out sometime today. smile.gif

QUOTE(sordanny @ Mar 16 2015, 10:09 AM)
Problem with slow download seems to be fixed. I'm currently happily maxing out the bandwidth of TIME fibre

Hope it stays this way smile.gif
*
Hi sordanny, Do you mind to share your issue background and how you solve it? biggrin.gif thanks ya


QUOTE(sordanny @ Mar 16 2015, 10:17 AM)
I think something wrong with the Boost usage slider. For my account, it always show 0%
Attached Image
*
Same here..lets see what others observation..
yeapch01
post Mar 16 2015, 11:11 AM

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Dear All

There is service disruption at central region. mainly in Sunway area due to splitter issue. We will update once the service is recovered.

sorry for any inconvenience caused

This post has been edited by yeapch01: Mar 16 2015, 11:13 AM
sordanny
post Mar 16 2015, 11:57 AM

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QUOTE(scFoong @ Mar 16 2015, 10:25 AM)
Noted from your pm. Will try it out sometime today. smile.gif
Hi sordanny, Do you mind to share your issue background and how you solve it? biggrin.gif thanks ya
Same here..lets see what others observation..
*
I've got the details in these posts here:
https://forum.lowyat.net/index.php?showtopi...post&p=73386119
https://forum.lowyat.net/index.php?showtopi...post&p=73385061

According to TIME CS, the slow speed is caused by faulty SMW4 undersea cable. Although I managed to max out my office bandwidth this morning, currently as of now download speed is less than 200kBps again....
doh.gif


This post has been edited by sordanny: Mar 16 2015, 12:34 PM
bem69
post Mar 17 2015, 08:16 PM

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Hmm, guess there's a speed issue now ya.
kr_nexus
post Mar 17 2015, 09:16 PM

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I'm experiencing it too today, very slow speed, even with boost
Yesterday evening was fine

anyone know why?
yeapch01
post Mar 18 2015, 06:42 AM

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QUOTE(kr_nexus @ Mar 17 2015, 10:16 PM)
I'm experiencing it too today, very slow speed, even with boost
Yesterday evening was fine

anyone know why?
*
Dear bro

Kindly further pm more detail the slow speed is under what circumstances either under wired or wireless connection.

Thanks

jjj2
post Mar 18 2015, 08:55 AM

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QUOTE(kr_nexus @ Mar 17 2015, 09:16 PM)
I'm experiencing it too today, very slow speed, even with boost
Yesterday evening was fine

anyone know why?
*
Hi Bro,

We need more info..there are few root cause to your problem...feel free to call me for faster response...

Cheers smile.gif
dunnoduh
post Mar 18 2015, 07:28 PM

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My boost bar at work is functioning and I am getting the boosted speed.

Attached Image
yeapch01
post Mar 18 2015, 07:53 PM

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QUOTE(dunnoduh @ Mar 18 2015, 08:28 PM)
My boost bar at work is functioning and I am getting the boosted speed.

Attached Image
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Great rclxms.gif rclxms.gif
kr_nexus
post Mar 18 2015, 09:17 PM

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QUOTE(yeapch01 @ Mar 16 2015, 11:11 AM)
Dear All

There is service disruption at central region. mainly in Sunway area due to splitter issue. We will update once the service is recovered.

sorry for any inconvenience caused
*
May I know how long will it take? Im at ara damansara so I think I'm affected too.
because my net has been slow this past 2 days
jjj2
post Mar 19 2015, 01:00 AM

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QUOTE(kr_nexus @ Mar 18 2015, 09:17 PM)
May I know how long will it take? Im at ara damansara so I think I'm affected too.
because my net has been slow this past 2 days
*
Hi Bro,

Feel free to pm me your account details, I request port refresh for you.

Do feel free to call/text me for troubleshooting.

Thanks.
Radagust
post Mar 19 2015, 03:41 AM

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anyone here can help with metropolitan square block C damansara perdana time subscription?
yeapch01
post Mar 19 2015, 06:21 AM

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QUOTE(Radagust @ Mar 19 2015, 04:41 AM)
anyone here can help with metropolitan square block C damansara perdana time subscription?
*
dear bro

Thanks for intetest in time fibre , sorry to inform you Metropolitan block c is a new block and still not ready for services for time fibre.

We will update asap when the services is up.

Thanks again.
yeapch01
post Mar 19 2015, 06:44 AM

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QUOTE(kr_nexus @ Mar 18 2015, 10:17 PM)
May I know how long will it take? Im at ara damansara so I think I'm affected too.
because my net has been slow this past 2 days
*
Dear bro

The splitters issue had been solved since 17 march. In fact I already request time customer services to reset your fibre connection just now.

Kindly switch off your modem and router 5 minutes and restart it again.

Do continue to monitor the speed and if the situation still same , we will make necessary action to check whether it is due to hardware issue.

Kindly let me if further assistance is required .

Thanks again !!
Ree73
post Mar 19 2015, 08:17 AM

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hi all,

Can share with us the 8Mb/15Mb/30Mb/50Mb and 100Mb speed with us?

I am still thinking of what package to sign up with. Are there any free 1 month promotion? Heard some ppl told this deal is on till 31st march?

based on some torrent speed share here, I saw the speed is around 900K only, below 1Mbytes speed sad.gif ? Even my old streamyx can get xunlei dl rate of 1MBytes per second.
Ree73
post Mar 19 2015, 08:21 AM

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Anyone sign up the monthly rm10 free 2000 minutes call? From the printout, it only stated free 2000 minute in 1 year.

How abt 2nd year onwards? this 2000 minute will reset annually? or only 1 time deal?

If 1 time deal, what for I pay extra 10 for year 2 onwards?
jjj2
post Mar 19 2015, 08:34 AM

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QUOTE(Ree73 @ Mar 19 2015, 08:17 AM)
hi all,

Can share with us the 8Mb/15Mb/30Mb/50Mb and 100Mb speed with us?

I am still thinking of what package to sign up with. Are there any free 1 month promotion? Heard some ppl told this deal is on till 31st march?

based on some torrent speed share here, I saw the speed is around 900K only, below 1Mbytes speed sad.gif ? Even my old streamyx can get xunlei dl rate of 1MBytes per second.
*
Hi Bro,

Thank you for your great interest in Time Fibre Home Broadband.

Well...based on our on-site experiences these years, the advertised speed & the speed you are actually getting are very much consistent.

Yes, 1 Month Free Trial promo is until 31 Mar 2015.

The actual download speed varies from case to case, Time does not block p2p/torrent traffic, but you'll have some problems with Xunlei, it won't work without some tweakings.

Since you have 1 Month Free Trial, why don't you give it a try ?

Cheers smile.gif

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