Saw a brochure in my mailbox today. Time 5mb Rm99 only. Any hidden conditions?

Can i get this service for damansara uptown / ttdi area???

Ok had my first ridiculous experience with Time's so called customer service.

Every now and then my connection will become crap. When this happens and I try pinging, I'll see time outs every OTHER second. This is also experienced when playing Diablo. I'll move for a second and then hang for a few continuously. This will go on until I reboot both my router and my modem.

2nd issue. Every now and then my wifi will decide it doesn't want to work. Even the access point name doesn't show up when trying to connect other devices to Wifi during that period. Again, resetting both modem and router fixes the issue. Explaining this to the customer service personnel prompted a question - so how do you know it's your wifi that's not working? WTF? Does your access point disappear when the PPPoE connection is out?????

Then proceeded to argue with me that troubleshooting should be done on LAN. I argued that I have no use for LAN even if it works as none of my devices at home use LAN.

So as usual, I reset my modem and everything was fine again. I said I wanted a replacement modem and router, as I'm fed up of having to reboot them every other day. Customer service told me that router replacement can only be done for free once. If I encounter other issues down the road, it won't be covered by warranty anymore. WTF???

Apparently a lot of customers have been complaining of the same issue, and Time's advice to them is to turn off the router when not in use. Again WTF??? This is quite impossible as there's always someone at home who'll be using the internet and I myself work from home every now and then.

So since I pay for 24x7 access per month, will Time start to charge me only every time I turn my modem or router on instead of a fixed subscription? The best answer came from the customer service agent. He argued saying the modem is free for life. Only the router is a one-off change. Huh??? WTF?? Does he even understand what I'm saying???

The agent was generally twisting and turning trying to weasel his way out of a proper explanation for things and behaves like a great know-it-all. Doesn't even have the proper manners to ask you to hold on. You greet him Good Evening and he answers you Yes? Usually I couldn't be bothered with all these mannerisms but the longer I spoke to him the more irritated I became. Great way to spend 27 minutes on the phone. Good thing I didn't have to REBOOT my phone due to it overheating.

I apologize for the wall of text but it serves as a warning for potential callers.
TL;DR - Time hardware sucks. Apparently cannot be used continuously or will overheat. This is CONFIRMED BY TIME's customer service. Customer service sucks harder. Should've just stayed with Maxis. At least their customer service agents had better attitute most of the time.

Hi Bro,

I did not seem to get any mails from you.

I hope my posts have not come off looking like I'm trying to undermine our Time resellers in this thread. Make no mistake, I subscribed through bro yeapch01 and his work rate has been immaculate. It's just disappointing to find certain things out like the router having known issues and Time not honouring a second exchange of it after signing up. Not forgetting the miserable experience I had with their customer service.

Can any Penang Time distributor PM me about the package available with Astro IPTV? Location: Suteramas Apartment, Lorong Bidor, Pulau Pinang

hi guys, anyone have any idea this time.com can be apply to pv20
??  anyone got info ?

so sad...   

Hi,

For those who are using Time, do they have data quotas which they enforce? Do they also throttle torrenting?

Seriously thinking about signing up.

Thanks jjj2!
Do or don't practise throttle?

Hi is time fiber broadband available in SummerGlades cyberjaya? Was told that certain parts of cyber like gardens residence and Symphony Hills already have time but not sure about SummerGlades. Thanks

taman melawati have it already?

any service at mutiara damansara?

i want to know about this area availability also

Is the service down now?

nah was dunno why my pppoe authentication error called up and after 30 mins or so okay adi..

Metropolitan Square block E got coverage?

Is Time available at Pelangi Utama?

is time available in puchong?

Is Kenanga Point Condo near Jalan Gelugor, KL covered ? It is near Kenanga Wholesale City.