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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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AVFAN
post Sep 19 2014, 02:19 PM

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QUOTE(ongbenghooi @ Sep 19 2014, 01:43 PM)
If already is VIP10 (RM199), how to change to VIP10 + Megapack (RM199)?
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if still on 2 yr contract, unlikely any chance.
if contract over, check my story:
https://forum.lowyat.net/topic/2918894/+880
post#884
audiocool
post Sep 19 2014, 04:56 PM

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QUOTE(AVFAN @ Sep 19 2014, 02:19 PM)
if still on 2 yr contract, unlikely any chance.
if contract over, check my story:
https://forum.lowyat.net/topic/2918894/+880
post#884
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I'm still in contract VIP10 RM179. A few ago, call unifi center to get Mega pack.. so now have to pay RM199 and contract start all over again.
AVFAN
post Sep 19 2014, 05:06 PM

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QUOTE(audiocool @ Sep 19 2014, 04:56 PM)
I'm still in contract VIP10 RM179. A few ago, call unifi center to get Mega pack.. so now have to pay RM199 and contract start all over again.
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tq for confirmation.

lends support to something i suspected:

.. vip10 rm179 (some rm169) no pack, only lousy channels -> get mega/sports pack, sign new contract rm199
.. vip10 rm199 with mega or sports pack for all new users, upgraders from vip5 at end of contract
.. existing vip10 rm199 no contract (like me) -> can't get price rm179 or 169 w/o pack
.. existing vip10 rm199, no contract -> call, complain, yell, scream, get mega/sports after 2 months

welcome to the world of "first users get f'ed" n "never ask, never get". laugh.gif

This post has been edited by AVFAN: Sep 19 2014, 05:37 PM
PJusa
post Sep 19 2014, 09:43 PM

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From: PJ
QUOTE(AVFAN @ Sep 19 2014, 05:06 PM)
tq for confirmation.

lends support to something i suspected:

.. vip10 rm179 (some rm169) no pack, only lousy channels -> get mega/sports pack, sign new contract rm199
.. vip10 rm199 with mega or sports pack for all new users, upgraders from vip5 at end of contract
.. existing vip10 rm199 no contract (like me) -> can't get price rm179 or 169 w/o pack
.. existing vip10 rm199, no contract -> call, complain, yell, scream, get mega/sports after 2 months

welcome to the world of "first users get f'ed" n "never ask, never get". laugh.gif
*
if your contract expired they will offer you the same as the offers. if not right away let them know u will downgrade/cancel. straight away they have retention pricing for you.

worked for me on VIP10, my wife asked to upgrade to VIP20 then - also can with extra pricing (i think RM 30 off for life but no pack - dont want that anyway).
AVFAN
post Sep 19 2014, 10:22 PM

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QUOTE(PJusa @ Sep 19 2014, 09:43 PM)
if your contract expired they will offer you the same as the offers. if not right away let them know u will downgrade/cancel. straight away they have retention pricing for you.
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they did not offer me upon expiry.
and i did not threaten to cancel as i did not know they practice that.

so, if a product on discount had label dropped off, it is ok to charge normal price, knowing it is a discounted product?
this is where the biz ethics come in - it says something about unifi's biz code of ethics, imo.

This post has been edited by AVFAN: Sep 19 2014, 10:24 PM
jssl
post Sep 20 2014, 12:00 AM

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Anyone facing slow download speed with Unifi now?
Mine VIP 5 now only get less then 1Mb download speed ...
duck v3
post Sep 20 2014, 12:10 AM

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QUOTE(jssl @ Sep 20 2014, 12:00 AM)
Anyone facing slow download speed with Unifi now?
Mine VIP 5 now only get less then 1Mb download speed ...
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the submarine cable to us and some other countries in our continent is broken. expect high ping and intermittent connection to non malaysian sites.


-Torrz
post Sep 20 2014, 12:13 AM

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QUOTE(Broadband2U @ Sep 18 2014, 09:06 PM)
direct download or bt download
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direct download. seems normal speed like 5mbps. already killed my connection haha
DroppedJaw
post Sep 20 2014, 12:14 AM

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AAG Cable broken , but i play on SG server extreme packet loss , rubberbanding?
StOwnz
post Sep 20 2014, 02:41 AM

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Unifi down just now.... anyone ??? middle of the night.. damn..
unknown
post Sep 20 2014, 02:42 AM

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QUOTE(StOwnz @ Sep 20 2014, 02:41 AM)
Unifi down just now.... anyone ??? middle of the night.. damn..
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me too.
mrg220t
post Sep 20 2014, 02:45 AM

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My unifi now become < 1MBps. Now downloading PS4 games 44GB. How to finish like that. cry.gif
PJusa
post Sep 20 2014, 09:15 AM

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From: PJ
QUOTE(AVFAN @ Sep 19 2014, 10:22 PM)
they did not offer me upon expiry.
and i did not threaten to cancel as i did not know they practice that.

so, if a product on discount had label dropped off, it is ok to charge normal price, knowing it is a discounted product?
this is where the biz ethics come in - it says something about unifi's biz code of ethics, imo.
*
since the discounted price is not given across board their practise is perfectly normal. just call (its free) and ask for it. i managed to get 219. initially they only offered 229 but i said then i rather pass or switch to maxis. they asked me to wait for a while, was connected to a "superviser" who said if i am willing to commit for another 2 yrs he can give me 219 for life. so i said fine.
QuickFire
post Sep 20 2014, 01:37 PM

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Anyone getting terribly slow speeds when downloading through filesharing sites like Uploaded? Sometimes when this happens I restart the modem and router the speeds are back to normal. So I'm wondering if this is due to the undersea cable or just TM trying to throttle.
jssl
post Sep 20 2014, 02:16 PM

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QUOTE(duck v3 @ Sep 20 2014, 12:10 AM)
the submarine cable to us and some other countries in our continent is broken. expect high ping and intermittent connection to non malaysian sites.
*
Thanks for the replied
However I am aware of the recent submarine cable issue,
But it only impact to those China site while last few days my download speed still can get averagely 1-2 MB
But just last night the download speed drop down to less then 1Mbps, dunno y
mitodna
post Sep 20 2014, 02:52 PM

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@QuickFire
I have no problem on netload during the afternoon. didn't try at night though.

anyone using Astro On The Go? the buffering crap drive me nuts, this is night time. one hour drama became two hour drama
AVFAN
post Sep 20 2014, 03:40 PM

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QUOTE(mitodna @ Sep 20 2014, 02:52 PM)
anyone using Astro On The Go? the buffering crap drive me nuts, this is night time. one hour drama became two hour drama
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i hv not used aotg on my android since worldcup, just tried a few...

laggy... all hd channels turn up poor, worse than sd.

on the other hand, hypptv everywhere is good, hd channels come up good, of course not as good as with hypptv stb.

think astro has more work to do than unifi when it comes to mobile apps.
AVFAN
post Sep 20 2014, 03:47 PM

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QUOTE(QuickFire @ Sep 20 2014, 01:37 PM)
Anyone getting terribly slow speeds when downloading through filesharing sites like Uploaded? Sometimes when this happens I restart the modem and router the speeds are back to normal. So I'm wondering if this is due to the undersea cable or just TM trying to throttle.
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unifi is not back to normal... cable thingy...

but by n large, still ok.

i do not know uploaded... what speed were u getting before vip10?

think u mentioned in a previous post u get up to 800kbps? that's pretty good, as i could get max 1mbps on utorrent only.

i may be wrong here, so i asked the question, u may try to check there too:
https://forum.lowyat.net/index.php?showtopi...&#entry70446090

This post has been edited by AVFAN: Sep 20 2014, 03:50 PM
QuickFire
post Sep 20 2014, 03:55 PM

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I have a premium uploaded account, and if I have 3 or 4 simultaneous downloads I can hit 10Mbps. If I download a single file then it varies... sometimes 200KBps to 10Mbps, average probably about 500KBps. I don't know if this is due to Unifi or UL's servers being slow.

But sometimes even if I have 4 downloads, the total speed I get is like 50KBps... that's when I restart the modem and then the speeds are back to normal.
bananc
post Sep 20 2014, 05:05 PM

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Hi all,

I installed unifi on 25 Aug. Just received the bill from TM.
Billed me partial for 25/8 till 15/9.
And 1 month prepaid for 16/9 till 15/10.
Is it normal for TM to charge 1 month upfront?

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