Finally i think i want to send my htc one to service centre to repair the purple tint issue. Have some questions;

1. Which is better (and faster), sent to BTS or Kelana Jaya?
2. Do i just walk in or need to send email / call to make appointment first?
3. Should i delete all my personal data from the phone before sending in? This will be quite a hassle as i have many data on my phone. I wish there is a way to just "hide" or protect the data without having to delete (and later restore) them.

1st, check the camera. both camera. than check the speaker and battery life.

1. HTC already cease operation for SC kelana jaya and berjaya plaza.
2. Its better you walk in if your house near to sc. If cant, you can email them
3. Its advisable to restore factory

hi iXora! Thanks for the reply, seller states that have 3 months warranty left but no receipt, only warranty card, can still claim warranty if anything? I've been trying to look for SIS etc HTC service centers, all not in service, where is their current SC? thank you!

EDIT: confirmed with HTC Malaysia already, must need receipt and warranty card.. if not they will track back manufacture date if more than 1 year then no service.. :\

This post has been edited by KuzumiTaiga: Apr 15 2014, 11:11 AM

When you looking at your warranty card, there's sis sticker. On sticker you can see the date and also dotted to indicated when your phone is purchase. Dont worry just send your phone. You can always ask the people on SC on your warranty period.

oh address,

#07-45
Level 7, BTS

anyone using glass screen protector? is it good?

If I buy a used Taiwan set, will HTC Malaysia layan me if/when I send in for repair? I know I'll have to pay repair charges but will they ignore me?

I remember Taiwan HTC1 is non LTE - please countercheck....ask HTC about this

Thanks for the advice bro!

They will do service with charge. Don't worry la

In Taiwan if found htc one 16gb, it is 3G version only.
Their 4g version come with 32gb and at the back of cover u will find word "4G"

define good?

my colleague using it. it is thicker anyway. but he never use any case on m7.

I'm currently using it.
Definitely feels nicer as compared to a plastic screen protector. Hence the price difference.

Is Taiwan LTE set compatible here as their LTE bands are different
Only on 26mar this year there is talk of 2600 mhz being available only

I called HTC, they insisted on having receipt or warranty card before can accept phone for repair. I said can't they check using IMEI number, they said cannot.

ehh, pelik. I just walk in, without called pun, the lady terus accept the phone.

I called HTC 1800 number. Maybe i should just walk in.

Found this in a htc one malaysia fb group


Attached thumbnail(s)

That's odd. I walked in SC without anything but my phone and they accepted it. I've even accompanied a friend before this and he did the same, they accepted his too.

See, you should walk in. the HTC Malaysia is weird because their SC and customer service centre are different entity.

ok ni lawak. It look like the machine are back in business

Ya i called the customer service, they ask me to just walk in.

Apparently jz by checking the imei number they can tell whether the phone still under warranty or not. So I guess the Imei is good enough unless there is some dispute.

Btw, anyone send the phone for RMA? do you get a replacement phone? I really dun have a spare phone to use la...