mine 1 still can watch 125,126,261,321,346,375 & 831, maybe i subcribe NJOI before 21 april 2021

Ok, I got a confirmation from someone "reliable".

NJOI has quietly removed access to all the free 8 SD channels to all the older batch of NJOI boxes activated before 28 Apr 2021. Here are the list of affected 8 SD channels:

1. Astro Prima (CH125)
2. Astro Oasis (CH126)
3. Astro Vaanavil (CH261)
4. Celestial Classic Movies (CH321)
5. Astro AEC (CH346)
6. CCTV (CH375)
7. Astro Awani (CH531)
8. Astro Arena (CH831)

There's no such thing as "old batch" and "new batch" of NJOI customers anymore.
So, if you don't subscribe to any pack whatsoever, you'll only be getting the same 18 boring TV channels, and this applies to all NJOI boxes out there.
According to my reliable source, they've completed the removal of SD channels entitlement to all the old batch NJOI boxes on 18 January 2024.
CORRECTION: The correct date is 31 January 2024

Affected customers shall eligible to get a free 30 days access of NJOI Family Pack channels. After the 30 days, if you don't subscribe any NJOI Prepaid packs, then you'll only able to access to the same 18 boring TV channels again.

Reason they do this is to encourage those never paying customers to start paying (monetising existing customers). Objective is to increase revenue. Even if customers complain about removing those free 7-8 SD channels, there won't be any impact on them also, cuz it's just like you're "getting complaints from customers that enjoy your service for free without paying".

In conclusion, my personal advice to all NJOI boxes activated before 28 Apr 2021, enjoy the free 30 days Family Pack first. If interested to subscribe to Family Pack, go ahead. But if you don't want to pay, and you feel like your NJOI box is now a useless box that offers boring channels, instead of put in store room to collect dust or throwing it to the longkang, I suggest you can sell it as a secondhand/used NJOI box on online platforms such as Carousell or something.

Cuz new NJOI box (without satellite dish) costs around RM300+ includes installation. Since it is "not cheap", I'm sure there will be buyer who willing to get a secondhand box at a cheaper price, and then the buyer will find own ways to install the box.

Reminder: If the box is being powered off or having no satellite signal for more than few consecutive weeks, you will see "Wrong Smart Card" and then few minutes later becomes "We apologise for the service interruption" error message when you power on the box later on.
When this happens, you'll need to refresh smartcard. You can do it on My NJOI app or WhatsApp "REFRESH" to +60395438100.

This post has been edited by joshhd: Jan 24 2024, 09:50 PM

My NJOI box still can access those 8 SD channels

me too, still can access

Sorry, my "reliable source" confirmed with me again that the date should be 31 January 2024. My apologies for the confusion

This post has been edited by joshhd: Jan 24 2024, 09:49 PM

HBO Family (Ch 414) & HBO Hits (Ch 415) should be unavailable to watch/purchase today. The preview ended Jan 31, 2024.

Let's hope that they'll continue to forget closing the channels

Those SD channels still can access

This post has been edited by Ash577: Feb 1 2024, 03:00 PM

I was away from home for a couple of months and Njoi seems to have forgotten my smart card number. The help chat on WhatsApp at least says"wrong number". Anyone familiar with this?

What you mean "Njoi seems to have forgotten my smart card number"?
Pull out the smart card from your box, refer the 16 digits smart card number there.

And what error message do you see on your TV screen when you power up the box? Is it "We apologise for the service interruption"?

NJOI quietly adds Astro Vellithirai (CH203), Astro Box Office Movies Thangathirai (CH241) and Zee Cinema (CH251) into Family Pack.


Source: Astro Malaysia Info Fans

NJOI Family Pack are getting better than Astro's Primary Pack?

It is the error code WAFT
I should use the help with WhatsApp, which I did before already one time, there it worked.
Now when I key in my smart card number (which is also work on the screen I get this answer in the help chat:

Oops, please check and enter the correct Smartcard Number.

Certainly the number is correct, this is why I said Njoi "forgot"

But the number is only 11 digits.

11 digits?? It should be 12 digits.
Example 015012345678

Check the numbers again.

This post has been edited by joshhd: Feb 16 2024, 12:10 AM

I faced the same problem when trying to resolve the problem via WhatsApp. Managed to solve it by doing this:

1) Download Astro Njoi app on your mobile phone and log in using your smart card number.

2) Put your Njoi decoder on standby - the power light should be red.

3) Go to settings on the app (bottom right), and click on “Refresh Smartcard” under “My account”

4) Wait for 10 minutes before starting the decoder.

But Perakpower say his/her smart card digit number is 11... That is not correct. It should be 12 digits.

Perakpower Have you double checked your smart card number, and try again?

But either way, yes, My NJOI app works too.

This post has been edited by joshhd: Feb 16 2024, 12:10 AM

Planing to subscribe some Chinese channel for my mum
Which one more worth?
My mum not chase drama type. Some documentary and news and some light drama

Family pack


TVB pack

Are you using unifi?

Is your mom more into TVB dramas? If so get TVB Pack instead. But only watchable on TV.

Or if you’re using home wifi, get TVB Anywhere+ app, streamable using Android TV and mobile devices, can use anywhere as well. More choices are available there, including all-time classics & the latest series from HK.

But if your family wants a total general entertainment from Mainland China, HK & Taiwan, then NJOI Family Pack is the best bang for your buck. Shows from MangoTV, Youku, iQIYI are available to watch, as well as Astro Original series on AEC channel, and the latest flicks on Celestial Movies. No TVB channels though.

This post has been edited by doubleM2: Feb 11 2024, 10:08 PM

Hi, may I know whether Njoi users can use Astro Go or not? Thanks.

No.

You’re welcome.