I don't know what's wrong with those who complain above. LHDN staff are paid to collect tax and work for you. If you have any single slightest doubt, go ahead and confront/question them. Ask for full details. You are entitle for it.
If you think taking one day off or wasting time, then just to shut-up, swallow the money lost and not complain here. You should be complaining directly to LHDN.
Throw the ball at them. I've been there, done that. Bring my 7 years file to LHDN and go through one by one with them. Nothing to be scared. If LHDN wants to charge me extra RM10, I want to know where it comes from.
Side track recent case earlier this year, TNB back-charge me due to faulty meter. However, somewhere RM10+ was unaccountable, even after pro-rata. I ask for explanation. TNB don't bother.
I lodge complain to TNB, TNB CS explain, but halfway only. The other half cannot explain.
I lodge complain to Suruhan Jaya Tenaga. TNB call me again, still can't explain and try to close case. I complain again, case reopen. In the end send 4 staff to meet me (at my home, at my convenience) to explain. 2 more was outside. The senior explain to me in 10 minutes only. Understand and settle, I accept. Case can close. In fact, TNB back-charge me lower than suppose to, I told them, please, if TNB want, you go back and bill me, I am willing to pay. I'm not scare they audit my meter or install tracking. I use, I pay, I told them. The usage does not fluctuate by large margin or amount.
All the above are done using online website, email, then they call my mobile. It's not that inconvenient.
My point is, YOU have your right to question LHDN. If you want to chicken out, don't grumble or say different out-of-topic things like government no money, corruption,
songlap, etc.
Every human make mistakes, me included during submission in the beginning of my working/tax file. Just admit humbly, ask for forgiveness, first time (unless you purposely evade or under declare). I have no issue of not getting fine/penalty, they will give you chance to fix or pay it, if it is a sincere beginner mistake.
tl;dr , wall of text -> goto Kopitiam
AGREED. hence why i called them today.
tomorrow need to bring my file etc and run through with the lady via phone.
I interacted with LHDN before and all their correspondence never give basis, figures all pluck don't know from where and simply tell you to pay up. For what they do laws that are not clear such as this sport equip can, that one cannot, then this medical can rebate, that cannot etc...
All this is use to blackmail tax payer to shut up and pay up. For god sake go after those clear cut wrong doing case and not disturb tax payer with all this disputable cases. Also if the employer didn't pay the PCB, please go after the employer and not ask the powerless tax payer to pay!! If LHDN with power fail to get the employer to pay how you expect the powerless employee to do anything.
I believe LHDN have gone overboard and overuse their power by demanding employer to increase deduction at their whimp, also now for those who do not submit form B or BE, their PCB deduction amount is assume final. Surely LHDNM will get employers to over deduct or silently increase the PCB amount without the masses realizing it.
I believe most tax payer have no problem paying up taxes if the amount is reasoned clearly and fairly, unfortunately there's too much abuse and corruption everywhere that make tax payers very disappointed with the tax paid.
this pretty much.