email only meh? Why being so nice? Straight put at FB give them all a slap. There are people looking for job also, so fire those that are not helping.

ya i talk to them about the warranty and 1 to 1 exchange..their only excuse is if we bought it from them they would provide 1 to 1 exchange..but if its from singapore..need to sent for repair..wtf..this regional thing i know is kinda new but man..brains plz..

Err my console sent to damansara. Not sure where. I believe is same location ba.

I am still thinking to buy a new console while waiting or not. Dont tempt me pls. Haha.

Yess. Seriusly if impulse accepted my suggestion for refund, i wont so hate them right now. Lol.

Impulse might be cheaper but damn their service is lousy.

...

If I have to be honest, I can't say I have much sympathy for anyone who dares to buy first batch of this kind of hardware, KNOWING FULL WELL that in addition to high chance of hardware failure, Malaysia isn't exactly the bastion of consumer rights either. The feeling of being one of the first owners doesn't matter when risk of something like this happening is way too high.

But hey, over 1.5k is a hella lot of money. I wish you good luck.

Rich la u. Go buy a new one then, and BOOM another BLOD, LOL jkjk.

At least Qisahn also offer me an exchange but it was too late coz mine already sent to sony.

ya every device or hardware have high chance of failure in 1st batch..that are to be expected..the current issue is the service..the staffs donno the priority currently in PS4..its not where i buy..its regional now..so if i buy in singapore i should can exchange 1 to 1 with malaysia stock..its regional..go google it

Read my original post again. You people should already know what kind of country Malaysia is. Its level of customer service in general. Its level of consumer rights awareness.

I know all about regional warranties PS4s in ASEAN are supposed to come up with, but is the risk worth the reward? Look at the comments in here yourselves.

I'm not saying everyone should stay apathetical. Our current state of consumer awareness does need improvement, and Sony Malaysia should step their game up. That doesn't mean it's a bright move to pull such risky move as buying a first-batch PS4.

The sellers should improve their goods and services, yes. At the same time, we need to make smart decisions too so that they(the sellers) won't halfass their goods and services because if we don't, they won't improve. I mean, what's the point when people are gonna lap up and buy that shit anyway?

So avoid buying anything just because of Malaysia's consumer rights? Not a bright move to buy a first batch PS4, what are you calling the millions that did? The delay and lack of action right now with the Sony Service Centers in both Malaysia and Singapore is due to insufficient/inaccurate information from Sony Global in regards to the SEA regional warranty procedure and warranty claims.

And there isn't a reason to expect a high chance of failure for the PS4 as there are things as QA running for production. What are you basing that on?
Sure, some issues here and there as expected but nothing catastrophic.

You don't have to go around saying the people here didn't make a bright move, or didn't make a smart decision in regards to the PS4 purchase.

Lol.. If noone everyone avoid buying first batch cause of probs, then where wan come second batch?

I know the fact of the condition that I might got the BLOD issue. However I was convinced that this issue SHOULD BE able to handle since it has happened 2 months before our own Malaysian launch. IF ONLY Sony Malaysia is aware of this and take caution, they will be well prepared, instead of acting like a headless chicken right now. So this time no one should say that consumer should expect a delay when we got a broken console, in fact, we consumer should expect a good management on this issue since like i said, it happened 2 months before.

The ball is on SONY Malaysia.

I sent to Impulse just want to save the hassle from Sony Store asking me about the invoice etc etc.

After this, no more them either hardware or software. Gonna buy from Heavyarm instead. Btw, is there any Heavyarm customer got BLOD console? Just wondering, though.

Is it risk worth the reward? Well look at what you've written on your signature "... worth fighting for."

How do you think Sony Malaysia will step up if we consumer (especially those who got the broken console and received bad treatment) did not lay any pressure on them? How do you think the retailers will act if we don't leave comments here sharing what's happening to others, so they are aware on certain retailer is not being professional?

I can be honest that I've no regret on taking the risk of purchasing the first console because like I said, I'm convinced that SONY Malaysia should be aware of the issue since this incident happened 2 months ago, which gave them 2 months to prepare and communicate on how should they handle this issue. So it is more like frustrating and disappointed knowing SONY is THIS bad.

I feel it's irresponsible to say those who bought the first batch is not making a smart decision. Why don't you tell to the retailers and SONY not to sell first batch console, it makes more sense.

Worthy or not? Probably SONY should be the one to say so towards their staff at the centre.

this guy is just trying to flame us really..no money in pocket to buy..then go flame on the 1st batch buyers who are unlucky with the PS4..for your in info..there are other millions of gamer got their console up and running..so y we are to blame? extra money in pocket to buy is wrong?haha..funny..1stly we buy this console to expect a good and running one..its just about luck..nothing to do with ur badass info and empty pocket..

eventually we will get the console..WARRANTY BRO..go f***ing google what is warranty.. it just matter of time when we will get a replacement..nothing wrong right?it not like we were to buy a new one and burn the old one..haha..this guy..really..just go bro..dont bother our little community here..its for PS4 owner..and not a coward at buying things..

maybe ts can put some numbers of lyn members who kena this BLOD

that guy is just jealous that we have money to buy ps4 & he become kiasu until he flame all ps4 early adopters.

This link:
https://forum.lowyat.net/topic/3085282

But nobody wants to update. LoL.

You dont even have a PS4 so your opinion is not valid . Go post in some ps2 thread where you belong thx

later jadi bahan xbone community

Dont flame here bro, is nothing wrong with buying first batch. Ady many frust and angry ppl here if u have nothing nice to say then don post.