Lots of issues from consoles that have been shipped and gone through poslaju, skynet, etc it appears.

That's really rude and not professional. I suggest you write a complain email to them, or post at fb.

My case:

21st Dec : Sent to the curve
22nd - 27th Dec : I kept calling them for update, email to complain.
27th Dec : Called me saying will definitely give me an update from the technician.
30th Dec : Technician called confirmed a replacement.
2nd Jan : Told me HK ship the console here (Expecting to give me by 5th January, but failed.)
6th Jan : Told me they are checking with the status of shipping and status from the HK. Coz they haven't receive any update from HK.
7th Jan : Called me saying stuck at custom.

Edit:
PS Hongkong just called : Ask me is sony curve updated me. So me being evil of coz will not miss this opportunity to throw a grenade.

Yea.. last time impulse wont like that..

super friendly and good service.. now? No eye see.

i think if luke handle will be better, may be is his "leng" handle like shit.

Anyhow i changed to heavyarm from now on. They even provide 1 to 1 exchange if buy ps4 from them. Well done for heavy.

Yeah, I can't forget the moment when I mentioned to them about SEA warranty and BLOD issue. Damn embarrassing to me as consumer and to them as SONY which they should be proud of their new product.

...

If I have to be honest, I can't say I have much sympathy for anyone who dares to buy first batch of this kind of hardware, KNOWING FULL WELL that in addition to high chance of hardware failure, Malaysia isn't exactly the bastion of consumer rights either. The feeling of being one of the first owners doesn't matter when risk of something like this happening is way too high.

But hey, over 1.5k is a hella lot of money. I wish you good luck.

Read my original post again. You people should already know what kind of country Malaysia is. Its level of customer service in general. Its level of consumer rights awareness.

I know all about regional warranties PS4s in ASEAN are supposed to come up with, but is the risk worth the reward? Look at the comments in here yourselves.

I'm not saying everyone should stay apathetical. Our current state of consumer awareness does need improvement, and Sony Malaysia should step their game up. That doesn't mean it's a bright move to pull such risky move as buying a first-batch PS4.

The sellers should improve their goods and services, yes. At the same time, we need to make smart decisions too so that they(the sellers) won't halfass their goods and services because if we don't, they won't improve. I mean, what's the point when people are gonna lap up and buy that shit anyway?

Got word from Luke from Impulse as well. Sending back my replacement unit from Sony Singapore today already.

Gave back on 28th December 2013 to em.

I think they are f*king us.

Definitely. My friend suggested me to play game there for 30mints.

Sure, I'll help you ask when I get it on tomorrow night / Sunday. When did you send again?

Yeah already got mine! Updating the software now and it's good to go.

Villaria:
Asked for you and they said the same thing which is 7 - 14 workings days for their technician to diagnose. I suggest you to call them up time to time to pressure them.

Yeah, tested at there first. Just found out that the ppl there looks like doesn't seem know how to operate the console…

If the warranty receipt at ck there , need go to then take that paper first? Or can i go there straight?