I in ampang area. I can't connect U mobile since 8pm - 1am every night.
I called to custemer service complain. They said my area got too many user. That's why I can't connect internet and they also said this is not U Mibile problem. I ask them give me suggestion what to do. They ask me use their U Mobile to online after 1am (shit).

Anyone have this problem? I use in malacca during the Chinese New Year also have this problem.

That is still available. I'm using but always can't connect

umobile is getting worse, same story with any telcos. Umobile gotten so many customers for the past 2years (from 1mil to 4-5mil customers and growing) and the network congestion will keep getting worse.

Nobody knows what is their upgrade/expansion plan, if there ever any.

Keep pressuring them, reports to mcmc/cfm due to poor below expectation service level. If you got any blogs, publish the experience out.

my internet also has been on and off at times, very unstable compared to the initial release times. It's like an unstable concoction now, will blow up the network at random times

complaint to skmm then only umobile will looks into your case seriously ..... a bit.

ur ..... abit


make my day

Do like what a group of people do to a company call 'GREEN......'.

honestly it's work.

Got... try it here...
www.qoo10.com.my

just check my first month statement online and something cant understand..

Billing Date : 19/01/2014 - 31/01/2014
Advance Access Fee (U28) 28.000
Access Fee (U28) 11.742
Itemised Bill Statement 3.000

1. is there anyway to disable itemized?

2. data used in above period that shown in statement is 303 MB but my android phone recorded below 80M
is that meant when my phone recorded 300M, umobile already hit above 1G?

3. i didnt make any sms from the sim, it also stated 4 sms.. umobile sent me sms or receiving sms also count in my bill?

1. call umobile.
2. maybe that for the billing date, your phone show since 1st feb.
3. did you check quota using sms?

Guys, I have a question, how to unsubscribe umobile postpaid u28. I just make a mistake because my area (melaka) do not have coverage.
Does I have to pay some more to terminate this postpaid.

Or can I just do walk away just like the prepaid plan without any "side effect" in the future.

This post has been edited by HaloDrop: Feb 10 2014, 08:11 AM

no such thing as "unsubscribing" postpaid plans. the cycle will keep on running until you reach (involuntary) suspension due to non-payment.

to avoid any side-effect, pls go to service centre to terminate the plan (fill up form). you should receive one last bill after termination (prorated amount to be paid). you can ask the staff to give you the estimation of the last bill. ask them to clarify the charges if you're unsure what it is.

if you registered autopay, ask them to remove it as well.

keep the last bill and termination form (copy). store it somewhere convenient. after you pay for the last bill, keep the payment receipt too. this is to prove you've settled all outstanding amount after termination.

another way is just clear ur outstanding bill and port out ur number to other telco prepaid, then settle

argh.. umobile sometimes really make me angry.. i already complaint to skmm about their coverage in my area since 2 years ago.. since then, they send me a letter telling me that they know my area is having bad coverage BUT THEY DO NOT HAVE ANY PLAN IN FUTURE to build a tower or increase coverage in my area... i only lived at Jalan Ayer Bersih 4, setapak.. can also see KLCC.. WTH do not have coverage.. before this i subscribe umobile since they last using celcom infra, but after they using maxis infra, like hell want to get a signal...

FYI maxis also having problem in my area..

This post has been edited by krel89: Feb 10 2014, 10:11 AM

I am using U28 currently, may I know if I can switch from U28 to UMI28 by retaining my current hp number? What is the procedure and document to switch? Do I need to go to U mobile centre personally?

if u want fast (less then 2 hour) then yes.else let forumer here help u

The network is totally crapped out now. keep disconnecting, like what the hell man! seriously! playing me like a kid

'playing you like a kid'
even my 10 and 12 years old son don't want to use umobile when i offer them.... they say slow, open a game will stuck at 10% and error after that.

so can I say, 'playing my kids like a baby'!!!

Oh yes.. my 1 year son also use smartphone now but only know to open pic and watch video... maybe he also will start throwing the phone away if know how to open a game.

Agreed, I am using MB128 too. 7PM onwards till around 12AM like that, data is connected but can't surf at all. Ping request timed-out. Mid-night the speed is ok, can reach 400Kbps on average. But during night time is so so...

Still Ok like that... my area start cannot surf from 9AM - 2AM so can use only around 7 hours a day... ops a night.

even thou I have cancelled my MB128 but still have another MB128 active in my house belong to my brother.