QUOTE(vostro78 @ Dec 16 2013, 06:02 PM)
tomorrow umobile will launch their 4G officially.. have to wait la~
Lowyat News
Amanz News
U Mobile U-Mobile Thread V5, www.u.com.my
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Dec 16 2013, 07:55 PM
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409 posts Joined: Mar 2010 |
QUOTE(vostro78 @ Dec 16 2013, 06:02 PM) tomorrow umobile will launch their 4G officially.. have to wait la~ Lowyat News Amanz News |
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Dec 16 2013, 08:39 PM
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4,419 posts Joined: Mar 2006 From: Where did you see me? |
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Dec 16 2013, 08:47 PM
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1,569 posts Joined: Aug 2010 From: JINJANG UTARA |
Tomorrow only launch la
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Dec 16 2013, 08:56 PM
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4,419 posts Joined: Mar 2006 From: Where did you see me? |
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Dec 16 2013, 09:44 PM
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117 posts Joined: Oct 2013 |
QUOTE(cybpsych @ Dec 16 2013, 07:46 AM) you cannot keep 0.00 as credit. it need a certain minimum amount so calls can be made (credit reservation). Really disappointed in U mobile,my account was terminated today,it should at least send me a message to inform me my account will be terminated if i do not top up in how many days,instead it straight cut my number...and the customer service is the worst among all the customer service i have ever seen...Call for 10 mins no one answers keep playing the pa pa pa song...ZZZkeep a few bucks as float, e.g. rm2-rm5. |
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Dec 16 2013, 11:48 PM
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Senior Member
1,569 posts Joined: Aug 2010 From: JINJANG UTARA |
QUOTE(jasperpkh @ Dec 16 2013, 09:44 PM) Really disappointed in U mobile,my account was terminated today,it should at least send me a message to inform me my account will be terminated if i do not top up in how many days,instead it straight cut my number...and the customer service is the worst among all the customer service i have ever seen...Call for 10 mins no one answers keep playing the pa pa pa song...ZZZ Please don't just complain without a solid reason, who the hell in this world dono if you don't reload in a period of time your number will be terminated with using prepaid, umobile just need your RM 10 to keep active for 1 month, not RM 30 like digi Celcom Maxis.what else you expect for that? That's only a prepaid, if you can't even use RM 10 or just set a calendar to reload within 90 days, better just don't use the card, umobile feel more disappointed on such customers just to complain but not appreciate. There is always a better way to put this as a suggestion *Umobile is cheaper than other telco only RM 10 can keep 1 month validity, but it could be perfect if can send a sms to remind before terminated, so I won't lose this number, but next time I would be careful, so now I may try to proceed to center to see whether can get back or not since I know their hotline is too hot that rarely answered within few mins * Just for your information , there are few existing umobile customers in this forum manage to get back their numbers after expired, just keep in mind don't take everything as granted |
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Dec 17 2013, 11:20 AM
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117 posts Joined: Oct 2013 |
QUOTE(CnY Garage @ Dec 16 2013, 11:48 PM) Please don't just complain without a solid reason, who the hell in this world dono if you don't reload in a period of time your number will be terminated with using prepaid, umobile just need your RM 10 to keep active for 1 month, not RM 30 like digi Celcom Maxis. Why on earth would i keep thinking about when my account will be terminated?The only reason i used its prepaid was because of the seem reasonable data plan,who knew their weak terrible line that caused me disconnected every few minutes connected to their '3G line'...In your sentences,i found out that you claimed all the prepaid users can't ask more because we're using a prepaid plan,even their customer service suck,weak coverage?Only can sit on a chair and endure all of this?Vincent tan is ruining his subsidiary company to have agent like you who always ask customers show gratitude for being given the bad service,which is why this company won't improved their customer service and coverage i rather spent rm30 a month on Digi Celcom Maxis than using this awful company prepaid plan.what else you expect for that? That's only a prepaid, if you can't even use RM 10 or just set a calendar to reload within 90 days, better just don't use the card, umobile feel more disappointed on such customers just to complain but not appreciate. There is always a better way to put this as a suggestion *Umobile is cheaper than other telco only RM 10 can keep 1 month validity, but it could be perfect if can send a sms to remind before terminated, so I won't lose this number, but next time I would be careful, so now I may try to proceed to center to see whether can get back or not since I know their hotline is too hot that rarely answered within few mins * Just for your information , there are few existing umobile customers in this forum manage to get back their numbers after expired, just keep in mind don't take everything as granted This post has been edited by jasperpkh: Dec 17 2013, 11:23 AM |
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Dec 17 2013, 11:30 AM
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Senior Member
1,569 posts Joined: Aug 2010 From: JINJANG UTARA |
QUOTE(jasperpkh @ Dec 17 2013, 11:20 AM) Why on earth would i keep thinking about when my account will be terminated?The only reason i used its prepaid was because of the seem reasonable data plan,who knew their weak terrible line that caused me disconnected every few minutes connected to their '3G line'...In your sentences,i found out that you claimed all the prepaid users can't ask more because we're using a prepaid plan,even their customer service suck,weak coverage?Only can sit on a chair and endure all of this?Vincent tan is ruining his subsidiary company to have agent like you who always ask customers show gratitude for being given the bad service,which is why this company won't improved their customer service and coverage i rather spent rm30 a month on Digi Celcom Maxis than using this awful company prepaid plan. yup u should never remember anything even when is ur license expired and tell the POLICE, lame government that not sending me a reminder to renew license but straight away summon me.yup u should use digi, and thanks for the great customer service to tell u that yup, our coverage is weak, what else can i help u ? oh, u got no coverage within your place? u should check it by yourself,what else i can help u ? unable to use 3g? just move your house to somewhere available, anything i can help u ? thanks for your advice, and wish to see u praising the DiGi Maxis or Celcom good service on their thread but not why on earth all telco sucks like shit in Malaysia, then maybe you choose the wrong country to born. |
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Dec 17 2013, 11:49 AM
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117 posts Joined: Oct 2013 |
QUOTE(CnY Garage @ Dec 17 2013, 11:30 AM) yup u should never remember anything even when is ur license expired and tell the POLICE, lame government that not sending me a reminder to renew license but straight away summon me. Get a life please,you sound like 12 years old kid..I can choose to migrate when i grew older at least i won't stuck in this country and become a dealer for a lousy company that provide poor coverage for customers.That's what you said..you admitted it by yourself...isn't that funny?U mobile agent ask their customers move to another place just because of the poor coverage yup u should use digi, and thanks for the great customer service to tell u that yup, our coverage is weak, what else can i help u ? oh, u got no coverage within your place? u should check it by yourself,what else i can help u ? unable to use 3g? just move your house to somewhere available, anything i can help u ? thanks for your advice, and wish to see u praising the DiGi Maxis or Celcom good service on their thread but not why on earth all telco sucks like shit in Malaysia, then maybe you choose the wrong country to born. |
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Dec 17 2013, 12:08 PM
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385 posts Joined: Jan 2008 |
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Dec 17 2013, 12:10 PM
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All Stars
65,258 posts Joined: Jan 2003 |
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Dec 17 2013, 12:13 PM
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Senior Member
1,569 posts Joined: Aug 2010 From: JINJANG UTARA |
QUOTE(jasperpkh @ Dec 17 2013, 11:49 AM) Get a life please,you sound like 12 years old kid..I can choose to migrate when i grew older at least i won't stuck in this country and become a dealer for a lousy company that provide poor coverage for customers.That's what you said..you admitted it by yourself...isn't that funny?U mobile agent ask their customers move to another place just because of the poor coverage so at least u admit that u are a hater, just hate everything and complain everything that make u look like a stupid, but then if u couldn't find a telco in this world that would sms u before terminated would you try to move on to another planet and not stuck in this LOUSY earth ?so u expect i BEG the customers to stay with umobile if the area is not covered well with umobile coverage? I am an umobile agent and also umobile users, i need not to tell a lie or cover the weak side, what i provide is the necessary information to help and provide the service needed. so the point is : if u don't need the service , please don't try, if u want the service but umobile not providing, please move on to choose ur desire one, not wasting ur time to just complain here like a stupid. i can bet u got 9 out of 10 frens would tell you WHY YOU ARE SO CARELESS FORGOT TOP UP IN 3 MONTHS until your number is gone, rather than UMOBILE SUCKS when u tell this story to them, yup sure u might have also a hater fren like u which is the no.10. Some of them might just laugh on u, SO STUPID there is 3 months, u can't even just TOP UP a RM 10, i believe that is something lot easier than u register a lowyat ID, go online and complain here |
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Dec 17 2013, 12:41 PM
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Senior Member
8,621 posts Joined: Nov 2004 |
need SMS “LTE ON” to 28118 to activate LTE ?
I thought its auto. hmm.. (can roam to maxi4 lte network? This post has been edited by iRonTech: Dec 17 2013, 12:42 PM |
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Dec 17 2013, 12:48 PM
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Senior Member
1,569 posts Joined: Aug 2010 From: JINJANG UTARA |
QUOTE(iRonTech @ Dec 17 2013, 12:41 PM) need SMS “LTE ON” to 28118 to activate LTE ? ok every1 please calm downI thought its auto. hmm.. (can roam to maxi4 lte network? http://www.u.com.my/coverage now only sunway and subang jaya got LTE, just sms and written would be activated LTE within 24 hours, will post out the result asap tomorrow |
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Dec 17 2013, 12:50 PM
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8,621 posts Joined: Nov 2004 |
QUOTE(CnY Garage @ Dec 17 2013, 12:48 PM) ok every1 please calm down http://www.u.com.my/coverage now only sunway and subang jaya got LTE, just sms and written would be activated LTE within 24 hours, will post out the result asap tomorrow |
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Dec 17 2013, 12:51 PM
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Senior Member
4,419 posts Joined: Mar 2006 From: Where did you see me? |
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Dec 17 2013, 01:07 PM
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6,804 posts Joined: Sep 2010 |
something like celcom use sms to activate.... but good is don need change sim.... i think celcom need to do that?
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Dec 17 2013, 01:09 PM
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1,569 posts Joined: Aug 2010 From: JINJANG UTARA |
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Dec 17 2013, 01:10 PM
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6,804 posts Joined: Sep 2010 |
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Dec 17 2013, 04:42 PM
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53 posts Joined: May 2011 |
QUOTE(sanderz @ Dec 13 2013, 10:56 PM) Wew, this is what I get paying for RM128 MB128/20GB and RM130 New 21Mbps TP-Link MA260 HSPA+ Modem. Thank you U Mobile. Anyone experiencing this too??? This is really unacceptable!!! You should channel your complaint here www.complaint.cfm.org.my ![]() Now using my phone (DiGi) as modem. Last month I complaint about my MB128 speed slow like snail at Putrajaya Presint 7 and U Mobile call me 3 weeks later said that they will solve this problem by January 2014. See how it goes after January 2014, if still slow, I will complaint again. I think they won't do anything if they don't received any complaint. |
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