you cannot keep 0.00 as credit. it need a certain minimum amount so calls can be made (credit reservation).

keep a few bucks as float, e.g. rm2-rm5.

Please don't just complain without a solid reason, who the hell in this world dono if you don't reload in a period of time your number will be terminated with using prepaid, umobile just need your RM 10 to keep active for 1 month, not RM 30 like digi Celcom Maxis.

what else you expect for that? That's only a prepaid, if you can't even use RM 10 or just set a calendar to reload within 90 days, better just don't use the card, umobile feel more disappointed on such customers just to complain but not appreciate.

There is always a better way to put this as a suggestion
*Umobile is cheaper than other telco only RM 10 can keep 1 month validity, but it could be perfect if can send a sms to remind before terminated, so I won't lose this number, but next time I would be careful, so now I may try to proceed to center to see whether can get back or not since I know their hotline is too hot that rarely answered within few mins *

Just for your information , there are few existing umobile customers in this forum manage to get back their numbers after expired, just keep in mind don't take everything as granted

yup u should never remember anything even when is ur license expired and tell the POLICE, lame government that not sending me a reminder to renew license but straight away summon me.

yup u should use digi, and thanks for the great customer service to tell u that yup, our coverage is weak, what else can i help u ? oh, u got no coverage within your place? u should check it by yourself,what else i can help u ? unable to use 3g? just move your house to somewhere available, anything i can help u ?

thanks for your advice, and wish to see u praising the DiGi Maxis or Celcom good service on their thread but not why on earth all telco sucks like shit in Malaysia, then maybe you choose the wrong country to born.

so at least u admit that u are a hater, just hate everything and complain everything that make u look like a stupid, but then if u couldn't find a telco in this world that would sms u before terminated would you try to move on to another planet and not stuck in this LOUSY earth ?

so u expect i BEG the customers to stay with umobile if the area is not covered well with umobile coverage?
I am an umobile agent and also umobile users, i need not to tell a lie or cover the weak side, what i provide is the necessary information to help and provide the service needed.

so the point is : if u don't need the service , please don't try, if u want the service but umobile not providing, please move on to choose ur desire one, not wasting ur time to just complain here like a stupid.
i can bet u got 9 out of 10 frens would tell you WHY YOU ARE SO CARELESS FORGOT TOP UP IN 3 MONTHS until your number is gone, rather than UMOBILE SUCKS when u tell this story to them, yup sure u might have also a hater fren like u which is the no.10. Some of them might just laugh on u, SO STUPID there is 3 months, u can't even just TOP UP a RM 10, i believe that is something lot easier than u register a lowyat ID, go online and complain here

Your account. Your responsibility. Want them to add additional notification? Suggest it directly to Customer Service. If you can get enough people to suggest it to them, they may consider...but it all comes down to simple economics 

hmm after the bad emotion and few hours consideration, I am part of the stupidity to start this fighting, so i say sorry first and should we end this with a mature way

my part = suggestion
if u insist to get back the number, u can proceed to the center, and subscribe a postpaid package and request them to get back the number u just lost, i forgot which forumer of us did that before and manage to get back the number, u may change back to prepaid after u got back the number. ( is it vostro87 u did that ?)

your part = just a simple reminder
epo told that, just set an alarm or calender for that, if the world couldn't change, you change.

and just for your information i believe some of the umobile user forumers did buy the reload credits with me and sometimes even during 6am morning or 12am midnight, not asking you to visit my shop but just to let you know lowyat.net always provide suggestions and solutions to solve the problem, so next time you may just shout out loud, anyone here can help a bit , here got problem, I believe most of them are willing to help 
yup, since umobile gonna launch new package something like U38 U48 postpaid ... and announce on next January dealers dinner, I would update asap or any1 knew it earlier also can share ya

Hp canggih also dunno how to use alarm + calendar for reminder. Not uM prob, konpem user prob...

pretty sure u couldn't settle that problem only thru email or phone

that's a lost number similar to you lost your phone and the sims, u must proceed to the nearest center, and yes there are only few, they got low budget, so nothing to be disappointed too

as i mentioned many times, there is no such perfect plan that suit everyone, but at least u could find the one who suit u the most among sooooo many telco
DiGi/ Maxis/ Celcom/Umobile/XOX/Tunetalk/Redtong/Clixster/Buzzme/Friendi.... ,
that's why every1 sharing opinion here.