Today I received a Caller ID Spoofing. It was a recorded message telling me that I have more than RM3K outstanding with RHB. I terminated the call immediately as I did not want to waste my time listening to it. Now, if you don't know what is Caller ID Spoofing, it's where a caller ID number that showed up on on a mobile phone having the a genuine telephone number (e.g. bank CS and even Police Station), but in actual fact, it's a fraud call.

You see, the number that showed up in my phone was 92068228 which is actually a RHB's official Customer Service contact number. I took the initiative to call RHB to report the fake call and was informed that since last Friday, many people have reported that they have been receiving similar fake calls. RHB personnel further informed me that besides them, many CIMB and AmBank customers have been experiencing the same fake calls.

This Caller ID Spoofing is not new, it has been happening for years.

So once again, I strongly suggest that all of you go read this thread - > Suspicious Telephone Calls on CC matters.

And also read my article titled Credit Card Fraud Calls.

This post has been edited by Gen-X: Sep 15 2014, 06:25 PM

i thought you should post it here? https://forum.lowyat.net/topic/1833743

I had a friend that was conned and he lost RM10,000 from it. It is from "RHB" too telling him he got certain amount outstanding and ask for identification card number etc. They even "transferred" him to Bank Negara phone line.

So yeah people, please be cautious.

wow i missed a call from that number just now. luckily was in the toilet
went on to google the number so that at least i can get some idea of who's the one called. suddenly sampai tered ni pulak

yeah, since 11/9 until today... still on-going...

http://whocallsme.com/Phone-Number.aspx/60392068228

fake calls from different banks yet the same number you stated? or it can be any number other than that? i need to save it in my phone contact list.

Can be from any number. They can spoof from the actual number of any bank or any company. So no point to save any number in your phone contact list, just don't layan if people say they calling from bank and ask for anything, like verification or whatever. If they say they're from a bank, you just hang up and call back the bank yourself.

I've been overseas since early of this year. So any activity regarding my credit card I am unable to check (as it is linked to my MIL's mobile number in Malaysia). Today when I tried to make payment via phone using my OCBC Titanum card to pay my Maxis RM10 bill, my card was declined. I have only realized that there are 2-3 transaction made online, cost btwn USD 200-300 at USA clothing retail shop 5 days ago. After that only they blocked my card. For that transaction it doesn't require 3D Secure.

And of course I have sent in the dispute declaration form. But it might take up to 128 days and if the dispute failed I'll have to pay for it. The thing is I wouldn't want to pay for it and its quite a big sum for me, like USD700? Plus I did not authorize that transaction (or that transaction didn't need any authorization!)

This is the first time I experienced credit card fraud. Anyone can tell me that if this dispute will be a success? I have been with OCBC with probably 3 years, good credit record, always pay my bill and no late payments. And I don't think I have ever did any retail shopping from US stores.

Please advise. I'm confused how did my credit card details got stolen and I'm pretty worried.

This post has been edited by tzeling: Sep 22 2014, 10:02 AM

The way I read it, sounds like the transactions were done early this year when you were overseas and now only the transactions appears on your statement. Your card was blocked by the bank and that's when you found out about the fraudulent?

I am assuming a span of few months (early this year to now September). The scenario is a bit out of the norm in this one, considering that either party only realize such a fraud now. Maybe you can clarify further?

don't worry, you are not the first to face this issue with ocbc cc. you will surely success in your dispute. you may check the ocbc cc thread and read others reported such cases as you.

perhaps if you are going overseas for some time can call CS to block the card if you are not going to use it ?

i got the same call too from last week..

Oh? Never know and do it before, so the card will be active once back to Malaysia or just mention about the date of returning back from oversea will do??

Do you receive a notification email from UOB payonline after you make a bill payment?

No the several transactions were done last week between 16-17 Sept which bank have confirmed with me. About 5 days later when I try using my OCBC to pay my Maxis Bill then only I have found out my CC was blocked. I called 1 of the merchant un US whr my card was fraudulently used. This fella shopped in retail stores, mens womens clothing n accessories and have the shopping shipped to an address in California under a name which look like an African name.

The thing about me realizing a bit late is because im in overseas since beginning of the year while the phone number which registered for OCBC credit card was redundant, I can't be contacted with my Msian number. I did not register my overseas number earlier on because staff in OCBC told me that I cant register my overseas number and before this I had been calling OCBC to check things with them and none of them told me I can register my overseas number.

Until after my CC got compromised and I try to ask the customer service again if I can have my overseas num registered and now YES it can be done. So previously the staff whom said they can register me with an overseas number is not correct. Sigh!

I will be overseas for a great deal of time, like throughout the whole year. So I want to save the hassle of blocking or unblocking the card just in case I need to use it sometimes overseas.

Thanks! Can you pls send me the link to OCBC thread?

https://forum.lowyat.net/topic/3231432/

ocbc thread: https://forum.lowyat.net/topic/3231432/

recent fraud cases reported there as below...

Thanks guys, I'll post at that link!