QUOTE(tzeling @ Sep 22 2014, 09:58 AM)
I've been overseas since early of this year. So any activity regarding my credit card I am unable to check (as it is linked to my MIL's mobile number in Malaysia). Today when I tried to make payment via phone using my OCBC Titanum card to pay my Maxis RM10 bill, my card was declined. I have only realized that there are 2-3 transaction made online, cost btwn USD 200-300 at USA clothing retail shop 5 days ago. After that only they blocked my card. For that transaction it doesn't require 3D Secure.
And of course I have sent in the dispute declaration form. But it might take up to 128 days and if the dispute failed I'll have to pay for it. The thing is I wouldn't want to pay for it and its quite a big sum for me, like USD700? Plus I did not authorize that transaction (or that transaction didn't need any authorization!)
This is the first time I experienced credit card fraud. Anyone can tell me that if this dispute will be a success? I have been with OCBC with probably 3 years, good credit record, always pay my bill and no late payments. And I don't think I have ever did any retail shopping from US stores.
Please advise. I'm confused how did my credit card details got stolen and I'm pretty worried.
The way I read it, sounds like the transactions were done early this year when you were overseas and now only the transactions appears on your statement. Your card was blocked by the bank and that's when you found out about the fraudulent?And of course I have sent in the dispute declaration form. But it might take up to 128 days and if the dispute failed I'll have to pay for it. The thing is I wouldn't want to pay for it and its quite a big sum for me, like USD700? Plus I did not authorize that transaction (or that transaction didn't need any authorization!)
This is the first time I experienced credit card fraud. Anyone can tell me that if this dispute will be a success? I have been with OCBC with probably 3 years, good credit record, always pay my bill and no late payments. And I don't think I have ever did any retail shopping from US stores.
Please advise. I'm confused how did my credit card details got stolen and I'm pretty worried.
I am assuming a span of few months (early this year to now September). The scenario is a bit out of the norm in this one, considering that either party only realize such a fraud now. Maybe you can clarify further?
Sep 22 2014, 10:12 AM

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