Do Red One users having the same camera purple/red/etc. issue? What is the manufacturing date of this unit?
{Official HTC One And The Only One Thread V8}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
{Official HTC One And The Only One Thread V8}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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Sep 25 2013, 04:14 PM
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Senior Member
1,186 posts Joined: May 2009 |
Do Red One users having the same camera purple/red/etc. issue? What is the manufacturing date of this unit?
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Sep 25 2013, 04:20 PM
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Junior Member
92 posts Joined: Jan 2008 |
QUOTE(cshen94 @ Sep 24 2013, 04:18 PM) because my phone will reach the outlet that i bought today, sent to repair but now havent got the call from the outlet yet. so if any wrong i sure complain kao kao and request for refund ma, but if 4.3 fixed then diam diam lo Mine got back from repair v4.2.2 now. Previously v4.1. No purple tint screen since last week until now. They changed camera and speaker which addressed my complaint. Previously changed phone housing too. So i still think it's hardware prob.QUOTE(jeffreyp @ Sep 24 2013, 06:30 PM) I just a sms from +44 after I submit the survey... Hi Sir/ Madam, We are from HTC Customer Care and this is with regard to the feedback that you have submitted. Please be advised that we shall be reviewing your case and we will be more than happy to schedule a call for you tomorrow to further discuss your concern. Thank you and have a nice day! QUOTE(yusiongng @ Sep 24 2013, 07:46 PM) Of course htc will say it's software , coz they want to sooth the customer . if they admit the problem is due to hardware , htc's reputation will be spoilt .. coz some of them are forced to send back their phone to service center .. in Malaysia , the service system is so horrible ... i think i should sell off my phone once it's back ... my repaired unit is going to come back tmr ... prepare for the worst ... Haha i was thinking the same selling off or what, but when i touched it again, i can't seem to let go of it cos of the boomsound.... This post has been edited by cleoleeps: Sep 25 2013, 04:22 PM |
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Sep 25 2013, 04:28 PM
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All Stars
10,340 posts Joined: Jan 2003 |
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Sep 25 2013, 04:38 PM
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Junior Member
75 posts Joined: Aug 2011 |
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Sep 25 2013, 04:57 PM
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Junior Member
75 posts Joined: Aug 2011 |
just came back, because got my phone today from repaired and the problem still exist, so went to the outlet ii bought and told the manager about this issue(red spot in the middle while in low light condition).
he said it might be angle problem and said, if i want to, have to send to check and service again, then he gave me a email of SiS management and asked me to asked for help after that, i directly went to consumer association and fill from to complaint, staff there said since i requesting for refund have to go tribunal tuntupan pengguna and pay rm5 and fill the form(just like our forumer Jason shared) then, i phone to the outlet's manager and requesting to refund, he said he cant make decision and have to discuss with office. after that i phone to the HQ of the outlet again and requested a refund again, just a double complain. i think i'll go to buy the from and fill it tomorrow |
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Sep 25 2013, 05:08 PM
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Senior Member
2,044 posts Joined: Jul 2008 |
QUOTE(cshen94 @ Sep 25 2013, 04:57 PM) just came back, because got my phone today from repaired and the problem still exist, so went to the outlet ii bought and told the manager about this issue(red spot in the middle while in low light condition). They wont refund you. GO with tribunal. (y)he said it might be angle problem and said, if i want to, have to send to check and service again, then he gave me a email of SiS management and asked me to asked for help after that, i directly went to consumer association and fill from to complaint, staff there said since i requesting for refund have to go tribunal tuntupan pengguna and pay rm5 and fill the form(just like our forumer Jason shared) then, i phone to the outlet's manager and requesting to refund, he said he cant make decision and have to discuss with office. after that i phone to the HQ of the outlet again and requested a refund again, just a double complain. i think i'll go to buy the from and fill it tomorrow |
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Sep 25 2013, 05:09 PM
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Junior Member
122 posts Joined: Mar 2010 |
QUOTE(cleoleeps @ Sep 25 2013, 04:20 PM) Mine got back from repair v4.2.2 now. Previously v4.1. No purple tint screen since last week until now. They changed camera and speaker which addressed my complaint. Previously changed phone housing too. So i still think it's hardware prob. Me too, was decided to sell it off because of the purple tint, but now wait the 4.3 and we'll see Haha i was thinking the same selling off or what, but when i touched it again, i can't seem to let go of it cos of the boomsound.... Get so addicted with blinkfeed, i read more article ever since. No more flipboard, pulse, google current, though i wish they can let us customise the sources of feed. Is there any custom rom with that tweak? Impressed with Sony xperia z1 recently, i visited their xda forum, seems that they're having lil bit of problem with the handset too. |
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Sep 25 2013, 05:10 PM
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Moderator
12,176 posts Joined: Sep 2009 |
QUOTE(Ripx2000 @ Sep 25 2013, 05:09 PM) Me too, was decided to sell it off because of the purple tint, but now wait the 4.3 and we'll see Blinkfeed is awesome Get so addicted with blinkfeed, i read more article ever since. No more flipboard, pulse, google current, though i wish they can let us customise the sources of feed. Is there any custom rom with that tweak? Impressed with Sony xperia z1 recently, i visited their xda forum, seems that they're having lil bit of problem with the handset too. |
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Sep 25 2013, 05:13 PM
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Junior Member
75 posts Joined: Aug 2011 |
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Sep 25 2013, 05:15 PM
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Moderator
12,176 posts Joined: Sep 2009 |
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Sep 25 2013, 05:38 PM
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Senior Member
1,073 posts Joined: Jan 2003 From: Cheras..KL |
QUOTE(jeffreyp @ Sep 24 2013, 06:30 PM) I just a sms from +44 after I submit the survey... They actually give me a call on my phone status and feedback...it was a surprise...and also all calls that we made to service center is monitor, they know that I call this morning....Hi Sir/ Madam, We are from HTC Customer Care and this is with regard to the feedback that you have submitted. Please be advised that we shall be reviewing your case and we will be more than happy to schedule a call for you tomorrow to further discuss your concern. Thank you and have a nice day! If you unhappy with the services, the customer service ask me to either call them or drop them an email at http://www.htc.com/sea/contact/email/ |
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Sep 25 2013, 05:41 PM
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Senior Member
1,407 posts Joined: Jul 2009 |
How's everyone?
Sorry been away for few days. GTA V out so I disconnect from the outside world By the way, heard Taiwan users got 4.3 already? Do they claim fix purple tint? |
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Sep 25 2013, 05:48 PM
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Senior Member
1,022 posts Joined: Jan 2003 |
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Sep 25 2013, 05:52 PM
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Senior Member
1,073 posts Joined: Jan 2003 From: Cheras..KL |
Some say fix...so see how it goes
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Sep 25 2013, 06:06 PM
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Junior Member
111 posts Joined: Jul 2012 |
Even if it is "fixed",
the users said the update is to lower the ISO(forced) only We will know when 4.3 reaches us. But seriously, I do not give in a big hope anymore |
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Sep 25 2013, 06:15 PM
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Senior Member
1,022 posts Joined: Jan 2003 |
I am pretty sure the chefs at xda is cooking something new especially with the sense 5.5 update for Europe next month.
Will just use this phone as my toy until the S5 comes along |
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Sep 25 2013, 06:22 PM
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Senior Member
509 posts Joined: Dec 2012 |
Why are people complaining about the camera issues
Why are people judging this phone so badly because of the camera issues? |
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Sep 25 2013, 06:26 PM
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Junior Member
111 posts Joined: Jul 2012 |
QUOTE(owentan328 @ Sep 25 2013, 06:22 PM) Why are people complaining about the camera issues Because this phone is too perfect that we would not like it to have any issues. Why are people judging this phone so badly because of the camera issues? Moreover, it is really a shame if the new UltraPixel technology they introduced caused this issue It is really a great phone after all |
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Sep 25 2013, 06:30 PM
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Senior Member
509 posts Joined: Dec 2012 |
QUOTE(simmy94 @ Sep 25 2013, 06:26 PM) Because this phone is too perfect that we would not like it to have any issues. I don't get any issues whatsoever. Moreover, it is really a shame if the new UltraPixel technology they introduced caused this issue It is really a great phone after all So I donno what is the fuzz about. Gizzz Just a small issue with the camera only ma... Need to say until so bad men? Until don't want use HTC phone ever ...iiisshhhh |
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Sep 25 2013, 06:33 PM
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Junior Member
111 posts Joined: Jul 2012 |
QUOTE(owentan328 @ Sep 25 2013, 06:30 PM) I don't get any issues whatsoever. That's the point man, u dun have that issue with u. Be grateful So I donno what is the fuzz about. Gizzz Just a small issue with the camera only ma... Need to say until so bad men? Until don't want use HTC phone ever ...iiisshhhh I didnt say "dun wan use HTC phone ever" though, I still love it. And no, it is not a small issue, 1 of the reasons I bought this phone is because I was attracted by the ability of HTC One to snap great photos under low light condition. Who knows purple tint yang keluar pula |
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