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 {Official HTC One And The Only One Thread V8}, HTC Zoe/Blink Feed/Boom Sound/Sense 5

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Bugeca
post Sep 25 2013, 04:14 PM

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Do Red One users having the same camera purple/red/etc. issue? What is the manufacturing date of this unit?
cleoleeps
post Sep 25 2013, 04:20 PM

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QUOTE(cshen94 @ Sep 24 2013, 04:18 PM)
because my phone will reach the outlet that i bought today, sent to repair but now havent got the call from the outlet yet. so if any wrong i sure complain kao kao and request for refund ma, but if 4.3 fixed then diam diam lo
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Mine got back from repair v4.2.2 now. Previously v4.1. No purple tint screen since last week until now. They changed camera and speaker which addressed my complaint. Previously changed phone housing too. So i still think it's hardware prob.

QUOTE(jeffreyp @ Sep 24 2013, 06:30 PM)
I just a sms from +44 after I submit the survey...

Hi Sir/ Madam, We are from HTC Customer Care and this is with regard 
to the feedback that you have submitted. Please be advised that we shall 
be reviewing your case and we will be more than happy to schedule a call 
for you tomorrow to further discuss your concern. Thank you and 
have a nice day!
*
QUOTE(yusiongng @ Sep 24 2013, 07:46 PM)
Of course htc will say it's software , coz they want to sooth the customer . if they admit the problem is due to hardware , htc's reputation will be spoilt .. coz some of them are forced to send back their phone to service center .. in Malaysia , the service system is so horrible ... i think i should sell off my phone once it's back ... my repaired unit is going to come back tmr ... prepare for the worst ...
*
Haha i was thinking the same selling off or what, but when i touched it again, i can't seem to let go of it cos of the boomsound.... biggrin.gif

This post has been edited by cleoleeps: Sep 25 2013, 04:22 PM
WhitE LighteR
post Sep 25 2013, 04:28 PM

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Taken after replace the camera due to purple tint. Luckily the new camera module blue tint happens only when it is complete darkness only.

Normal mode, -1 exposure
Attached Image

Night mode
Attached Image

HDR
Attached Image
cshen94
post Sep 25 2013, 04:38 PM

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QUOTE(yozx @ Sep 25 2013, 02:48 PM)
What color did you bought ?
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silver set
cshen94
post Sep 25 2013, 04:57 PM

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just came back, because got my phone today from repaired and the problem still exist, so went to the outlet ii bought and told the manager about this issue(red spot in the middle while in low light condition).

he said it might be angle problem and said, if i want to, have to send to check and service again, then he gave me a email of SiS management and asked me to asked for help

after that, i directly went to consumer association and fill from to complaint, staff there said since i requesting for refund have to go tribunal tuntupan pengguna and pay rm5 and fill the form(just like our forumer Jason shared)

then, i phone to the outlet's manager and requesting to refund, he said he cant make decision and have to discuss with office.

after that i phone to the HQ of the outlet again and requested a refund again, just a double complain.

i think i'll go to buy the from and fill it tomorrow
mansooriqbal
post Sep 25 2013, 05:08 PM

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QUOTE(cshen94 @ Sep 25 2013, 04:57 PM)
just came back, because got my phone today from repaired and the problem still exist, so went to the outlet ii bought and told the manager about this issue(red spot in the middle while in low light condition).

he said it might be angle problem and said, if i want to, have to send to check and service again, then he gave me a email of SiS management and asked me to asked for help

after that, i directly went to consumer association and fill from to complaint, staff there said since i requesting for refund have to go tribunal tuntupan pengguna and pay rm5 and fill the form(just like our forumer Jason shared)

then, i phone to the outlet's manager and requesting to refund, he said he cant make decision and have to discuss with office.

after that i phone to the HQ of the outlet again and requested a refund again, just a double complain.

i think i'll go to buy the from and fill it tomorrow
*
They wont refund you. GO with tribunal. (y)
Ripx2000
post Sep 25 2013, 05:09 PM

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QUOTE(cleoleeps @ Sep 25 2013, 04:20 PM)
Mine got back from repair v4.2.2 now. Previously v4.1.  No purple tint screen since last week until now. They changed camera and speaker which addressed my complaint. Previously changed phone housing too. So i still think it's hardware prob.
Haha i was thinking the same selling off or what, but when i touched it again, i can't seem to let go of it cos of the boomsound....  biggrin.gif
*
Me too, was decided to sell it off because of the purple tint, but now wait the 4.3 and we'll see sad.gif
Get so addicted with blinkfeed, i read more article ever since. No more flipboard, pulse, google current, though i wish they can let us customise the sources of feed.
Is there any custom rom with that tweak?

Impressed with Sony xperia z1 recently, i visited their xda forum, seems that they're having lil bit of problem with the handset too.
Xirality
post Sep 25 2013, 05:10 PM

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QUOTE(Ripx2000 @ Sep 25 2013, 05:09 PM)
Me too, was decided to sell it off because of the purple tint, but now wait the 4.3 and we'll see sad.gif
Get so addicted with blinkfeed, i read more article ever since. No more flipboard, pulse, google current, though i wish they can let us customise the sources of feed.
Is there any custom rom with that tweak?

Impressed with Sony xperia z1 recently, i visited their xda forum, seems that they're having lil bit of problem with the handset too.
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Blinkfeed is awesome thumbup.gif
cshen94
post Sep 25 2013, 05:13 PM

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QUOTE(Xirality @ Sep 25 2013, 05:10 PM)
Blinkfeed is awesome  thumbup.gif
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ya, i addicted to flipboard last time but now, blinkfeed rclxms.gif rclxms.gif
Xirality
post Sep 25 2013, 05:15 PM

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QUOTE(cshen94 @ Sep 25 2013, 05:13 PM)
ya, i addicted to flipboard last time but now, blinkfeed  rclxms.gif  rclxms.gif
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I would say Blinkfeed is better than flipboard but they need add more source.
jeffreyp
post Sep 25 2013, 05:38 PM

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QUOTE(jeffreyp @ Sep 24 2013, 06:30 PM)
I just a sms from +44 after I submit the survey...

Hi Sir/ Madam, We are from HTC Customer Care and this is with regard 
to the feedback that you have submitted. Please be advised that we shall 
be reviewing your case and we will be more than happy to schedule a call 
for you tomorrow to further discuss your concern. Thank you and 
have a nice day!
*
They actually give me a call on my phone status and feedback...it was a surprise...and also all calls that we made to service center is monitor, they know that I call this morning....

If you unhappy with the services, the customer service ask me to either call them or drop them an email at http://www.htc.com/sea/contact/email/



TSkingsora
post Sep 25 2013, 05:41 PM

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How's everyone?

Sorry been away for few days. GTA V out so I disconnect from the outside world brows.gif

By the way, heard Taiwan users got 4.3 already? Do they claim fix purple tint? hmm.gif
SUSnatzakaria
post Sep 25 2013, 05:48 PM

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QUOTE(kingsora @ Sep 25 2013, 05:41 PM)
How's everyone?

Sorry been away for few days. GTA V out so I disconnect from the outside world  brows.gif

By the way, heard Taiwan users got 4.3 already? Do they claim fix purple tint?  hmm.gif
*
No fix found
jeffreyp
post Sep 25 2013, 05:52 PM

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Some say fix...so see how it goes
simmy94
post Sep 25 2013, 06:06 PM

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Even if it is "fixed",
the users said the update is to lower the ISO(forced) only
We will know when 4.3 reaches us.
But seriously, I do not give in a big hope anymore sad.gif
SUSnatzakaria
post Sep 25 2013, 06:15 PM

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I am pretty sure the chefs at xda is cooking something new especially with the sense 5.5 update for Europe next month.
Will just use this phone as my toy until the S5 comes along
owentan328
post Sep 25 2013, 06:22 PM

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Why are people complaining about the camera issues

Why are people judging this phone so badly because of the camera issues?
simmy94
post Sep 25 2013, 06:26 PM

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QUOTE(owentan328 @ Sep 25 2013, 06:22 PM)
Why are people complaining about the camera issues

Why are people judging this phone so badly because of the camera issues?
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Because this phone is too perfect that we would not like it to have any issues. blush.gif
Moreover, it is really a shame if the new UltraPixel technology they introduced caused this issue sad.gif
It is really a great phone after all icon_rolleyes.gif
owentan328
post Sep 25 2013, 06:30 PM

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QUOTE(simmy94 @ Sep 25 2013, 06:26 PM)
Because this phone is too perfect that we would not like it to have any issues. blush.gif
Moreover, it is really a shame if the new UltraPixel technology they introduced caused this issue sad.gif
It is really a great phone after all icon_rolleyes.gif
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I don't get any issues whatsoever.


So I donno what is the fuzz about.

Gizzz

Just a small issue with the camera only ma... Need to say until so bad men? Until don't want use HTC phone ever ...iiisshhhh
simmy94
post Sep 25 2013, 06:33 PM

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QUOTE(owentan328 @ Sep 25 2013, 06:30 PM)
I don't get any issues whatsoever.
So I donno what is the fuzz about.

Gizzz

Just a small issue with the camera only ma...  Need to say until so bad men? Until don't want use HTC phone ever ...iiisshhhh
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That's the point man, u dun have that issue with u. Be grateful smile.gif
I didnt say "dun wan use HTC phone ever" though, I still love it. laugh.gif
And no, it is not a small issue, 1 of the reasons I bought this phone is because I was attracted by the ability of HTC One to snap great photos under low light condition. Who knows purple tint yang keluar pula doh.gif

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