QUOTE(mansooriqbal @ Sep 22 2013, 12:09 AM)
BBM for android is out 
cannot find in play store 
{Official HTC One And The Only One Thread V8}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 Sep 22 2013, 10:49 AM
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Senior Member
961 posts Joined: Nov 2011 From: Penang, Malaysia   
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Sep 22 2013, 12:32 PM
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Moderator
12,176 posts Joined: Sep 2009 
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QUOTE(ohde @ Sep 21 2013, 11:36 PM) what color do u own now ? Based on previous forumer said, Red don't have issue because consider as latest batch.Is that Red color release later and that don't have camera issue? hmm... |
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Sep 22 2013, 12:32 PM
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Moderator
12,176 posts Joined: Sep 2009
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QUOTE(nuttyking91 @ Sep 22 2013, 10:49 AM) cannot find in play store Play Store so many fake BBM apps  |
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Sep 22 2013, 01:12 PM
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Junior Member
49 posts Joined: Jan 2009 From: Damansara™ Lights
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QUOTE(Xirality @ Sep 22 2013, 12:32 PM) Play Store so many fake BBM apps t thought they hold for the release on android and apple due to bug issue |
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Sep 22 2013, 01:29 PM
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Moderator
12,176 posts Joined: Sep 2009
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QUOTE(mrsyawal @ Sep 22 2013, 01:12 PM) t thought they hold for the release on android and apple due to bug issue Yes but there are freaking many fake BBM apps in play store. U can go take a look. Google really need filter these fake apps. |
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Sep 22 2013, 01:38 PM
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2,122 posts Joined: Jul 2012
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With purple tint issue, can I ask them to provide new one to replace my defect device?
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Sep 22 2013, 06:48 PM
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Senior Member
961 posts Joined: Nov 2011 From: Penang, Malaysia
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QUOTE(bennedict82 @ Sep 22 2013, 01:38 PM) With purple tint issue, can I ask them to provide new one to replace my defect device? within 14 days, u should be able to exchange 1-to-1 unit. beyond that, they will repair the phone by changing camera module.  |
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Sep 22 2013, 07:10 PM
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Elite
4,746 posts Joined: Dec 2007 From: Speed rule
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QUOTE(Jason @ Sep 20 2013, 02:59 PM) I'm past flaming, I already filed Tribunal. See how it goes. Now just letting you guys know, if you buy HTC One, know what to expect. If you want to file tribunal case,send the document yourselfAR post to the them,most likely no reply That's what i get and i am correcting that tomorrow |
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Sep 22 2013, 07:17 PM
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Elite
4,746 posts Joined: Dec 2007 From: Speed rule
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QUOTE(xuldigiorgio @ Sep 20 2013, 10:33 AM) not necessarily..i've had my one x motherboard replaced and my phone have been unlocked, custom rom installed before but in order to have them replaced i just reflashed stock rom and relocked the bootloader. it works for me and i've successfully changed motherboard without spending a single cent Which service center you sent to?? Kelana Jaya or Plaza Berjaya?? |
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Sep 22 2013, 08:17 PM
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Senior Member
1,153 posts Joined: Jul 2006
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QUOTE(Jason @ Sep 20 2013, 02:59 PM) I'm past flaming, I already filed Tribunal. See how it goes. Now just letting you guys know, if you buy HTC One, know what to expect. I saw HTC got new ad campaign in US featuring Robert Downey Jr. they try to use alphabet HTC to make a sentence or word such as : Hold The Cat . Here's To Change . Here is one for them:Horrible Terrible Customerservice. |
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Sep 22 2013, 08:20 PM
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Senior Member
6,355 posts Joined: Jan 2003
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QUOTE(mansooriqbal @ Sep 20 2013, 04:07 PM) tribunal, does it actually work? or it's just a place to flame about unfairness? Tribunal works according to people who used it, as long as you have a valid claim.QUOTE(yusiongng @ Sep 20 2013, 08:31 PM) Hi , seems like htc's resellers don't provide proper post-sale service here. how u going to file the tribunal anyway ? my experience with the htc customer care and the service is horrible . i used to be a fan of htc , but now the quality of service discourages me to continue with htc . I filed it online. My phone was with them for at least 4 weeks , this morning received a call from them , they said that my htc sensation is done with the repair , camera bla bla was fixed . then i said , go home u r drunk ! i send my htc one to u ! http://ttpm.kpdnkk.gov.my/portal/index.php/en/ QUOTE(mulder_sam @ Sep 21 2013, 12:54 AM) Don't even wanna tink about it...flagship? Flagship i tink I love HTC One, frankly, I do, but it is unacceptable for the camera to be faulty. I won't take "macam itu punya" as an answer.QUOTE(OC4/3 @ Sep 22 2013, 07:10 PM) If you want to file tribunal case,send the document yourself I filed online. I did an online inquiry before filing and they responded and say to proceed with filing. Bro, keep me updated on your proceeding, maybe I can use your case as referral that the product (HTC One) is truly faulty and I am not an isolated case and they should refund me too.AR post to the them,most likely no reply That's what i get and i am correcting that tomorrow |
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Sep 22 2013, 08:30 PM
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1,022 posts Joined: Jan 2003
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Customer Service does NOT exist in Malaysia both Government nor public sector.
I dont see this happening in the States at all. They take complaints seriously and if you dont like it - return it no bloody questions asked. Here make face like fark if you complain or try to exchange item. |
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Sep 22 2013, 08:31 PM
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Elite
4,746 posts Joined: Dec 2007 From: Speed rule
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QUOTE(Jason @ Sep 22 2013, 08:20 PM) Tribunal works according to people who used it, as long as you have a valid claim. Will update youI filed online. I did an online inquiry before filing and they responded and say to proceed with filing. Bro, keep me updated on your proceeding, maybe I can use your case as referral that the product (HTC One) is truly faulty and I am not an isolated case and they should refund me too. Sending document tomorrow |
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Sep 22 2013, 08:34 PM
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Junior Member
49 posts Joined: Jan 2013 From: League DIAMOND division 
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QUOTE(Xirality @ Sep 22 2013, 12:32 PM) Based on previous forumer said, Red don't have issue because consider as latest batch. so anyone it is true? any red user please get in |
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Sep 22 2013, 08:50 PM
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Junior Member
44 posts Joined: Apr 2008
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Red user here.
My unit, no camera issues. Dark part is perfectly black. No tint. No build quality issues. Everything is seamless. No wifi issues. No speaker issues eg. popping crackling sound. No problem with sensors eg. proximity gps etc No problem whatsoever.. so far |
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Sep 22 2013, 09:00 PM
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Senior Member
753 posts Joined: Jul 2008 From: Sabah
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I just joined HTC One group at facebook, did ask them about the purple tint issue and I found that most of them said it was hardware faulty.. if it was software faulty, i guess every ONE should be affected as well.
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Sep 22 2013, 09:47 PM
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Senior Member
2,122 posts Joined: Jul 2012
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Ok. I will wait for 4.3 update. I doubt it will fix the purple tint problem with software update. If problem still the same. I will got to SIS center ask for the replacement.
Has anyone sent to SIS center and fix the purple tint permanently with replacing the camera module? |
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Sep 22 2013, 09:52 PM
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Senior Member
5,220 posts Joined: Jan 2003
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I was one of the lucky ones who didn't get any problem with the camera. Although it's specs is overtaken by many new phones now, it is still the sexiest phone for 2013 and buttery smooth performance.
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Sep 22 2013, 09:54 PM
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Junior Member
161 posts Joined: Mar 2012 From: A Place Like No Other
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what is happen if test it while still in a shop, if it got a purple tint, can it be replace? if it dont hav a purple tint, is it will get purple tint soon?
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Sep 22 2013, 10:03 PM
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Senior Member
5,220 posts Joined: Jan 2003
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If got means got don't have then won't have. Test before buying and paying, anyways by law if it is doa they you have a right to ask for replacement on the spot.
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