THIS IS WHAT STARHUB DID WHEN THEIR SERVICE WAS INTERRUPTED DUE TO FIRE. WILL THAT HAPPEN HERE?

https://sg.news.yahoo.com/starhub-offers-co...-015155176.html

StarHub on Friday unveiled a compensation package for the 35,000 customers who were affected by the service disruption that resulted from the fire at SingTel’s Bukit Panjang Exchange on 9 October.

Under the package, StarHub TV customers will have free viewing of more than 170 channels for one month.

Also, Digital Voice customers will receive one-month subscription waiver, while broadband customers will receive a $10 supermarket voucher.

“We understand the service disruption has inconvenienced our customers. This compensation is a gesture of our appreciation to our customers who have shown a lot of patience and understanding toward us during this challenging period," said Jeannie Ong, StarHub’s chief marketing officer.

SINGTEL ALSO PROVIDED COMPENSATION.

http://www.straitstimes.com/breaking-news/...stomers-2013101

SingTel will compensate its home customers who were left without broadband, phone and pay-TV services for days after a fire broke out at one of its nine key Internet facilities.

Some 60,000 home broadband service customers will get a speed boost for the next three months, the telco told The Straits Times on Monday. This means those on a 200Mbps plan will get bumped up to 300Mpbs for free, for example.

Affected mioTV customers will be given a month's worth of free viewing of all channels, while those who had their fixed voice line and mioVoice disrupted will get one- month's worth of free local calls.

For business customers, the telco said it will be reaching out to them individually to work out compensation packages.


ASTRO??

This post has been edited by izwanikhsan: Aug 24 2014, 08:29 PM

Nothing. That's it. Also, the fire rumours turn out to be true. #karma indeed.

it's the customers have to suffer the bad karma instead
at the end of the day, subscribers still need to pay full amount

BN cronies is worse than PAP cronies, despite the sinkies keep b****ing bout their gomen on the web

This post has been edited by PhakFuhZai: Aug 24 2014, 08:50 PM

Consumer protection is pretty much a non-existence.

In Bolehland, yep.





This post has been edited by Qash-M: Aug 24 2014, 09:01 PM

services resumed and the HD channels suddenly becomes so crisply clear and louder than before

the picture quality looks better

Can't see shit, with my cripple LCD TV screen.


Wahlaueh...

This post has been edited by Qash-M: Aug 24 2014, 10:34 PM

sound becomes louder, that's for sure

but I have chosen the sound output in digital though

I guess that's CBC folks doing huh... AABC as of now still power blackout

that Soon Kok Ee works for Astro ah... he could land himself into trouble if he exposes these pictures around

Guys,help me out here.I accidently factory reset my astro iptv...any idea how to set it up? As i'm stuck at here...

Atleast it's confirmed. Awani 501 still blackout. Nowhere near headline news, about the fire on AABC.

They should do a LIVE report at the site of fire incident.
TERKINI: ASTRO XXXXX

Astro Awani (SIARAN LANGSUNG)

Oh, it's back.

This post has been edited by Qash-M: Aug 24 2014, 11:18 PM

Guys, still cant watch astro.. how to resolve?

Just wait.... which channels you have issues ?

Cant even watch any bro >.<" IPTV

This post has been edited by SoulReaver: Aug 25 2014, 12:13 AM

After mas its astro's turn......pandai2 tupai melompat padan muka akhirnya!

if this pic is indeed true, then whoever designed & maintained this so called UPS room gonna get his ass whooped kau-kau

such fire aren't supposed to happen in such a mission critical area

and the fire are still raging until ppl got time to snap a pic of it?

If that room indeed is the UPS room, means it's full of batteries
batteries = explosive
heat + batteries = ????

they are lucky there aren't any explosion, else the whole situation could be worse

by right the fire should be contained in the sealed room within a minute, but it doesn't seems so in this case.

They didn't learn from Singtel case one...

48 hours...how typical of them...

This post has been edited by Qash-M: Aug 26 2014, 08:56 PM