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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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SUSMNet
post Nov 14 2015, 08:57 PM

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Why they still not able to fix this problem?
dgboy
post Nov 14 2015, 09:35 PM

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UMB menu also down. Currently, users can send sms commands for free:

Prepaid

Prepaid Credit Balance: “Credit” to 28118

UMI Check Balance : “Usage” to 28118

MB Check Balance : “Data” to 28118

Purchase of Data Package : “On <PackageName>” to 28118 (Example: “On UMI30” to 28118 ; “ON MBDay” to 28118)

Postpaid

Postpaid Usage: "Usage" to 28118

Buy Data: "On Boost1" to 28118

Prepaid Top Up

Can be done via IVR by calling 018 388 1328

or via sms "<14-digit top up code>" to 22128

This post has been edited by dgboy: Nov 15 2015, 11:29 AM
Narako
post Nov 14 2015, 09:49 PM

what?
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QUOTE(Narako @ Nov 14 2015, 05:06 PM)
Err guys i changed my plan from prepaid to a postpaid plan on friday. and it has been more than 24 hours. Should i contact Umobile hotline? or is it caused by the system maintenance
*
No one can enlighten me on my situation?
dgboy
post Nov 14 2015, 09:59 PM

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QUOTE(Narako @ Nov 14 2015, 09:49 PM)
No one can enlighten me on my situation?
*
Please PM your number, thanks.

This post has been edited by dgboy: Nov 14 2015, 10:53 PM
EroS
post Nov 14 2015, 10:44 PM

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UMobile release a statement on Facebook just now.

QUOTE
Dear valued customers, as we are encountering system performance, please note access for UMB, myUMobile app and online portal are limited.
Hence, please SMS the following keyword to 28118 should you need to check your credit balance and UMI balance:
To check prepaid credit balance, SMS ‘credit’ to 28118
To check UMI balance, SMS ‘usage’ to 28118
To check MB plan balance, SMS ‘data’ to 28118.
To purchase data packages, SMS ‘ON <package name>’ to 28118. Eg: ON UMI20, ON MBDAY
Do note SMS to 28118 is free of charge.

Thank you for your understanding and patience.
Facebook
dgboy
post Nov 14 2015, 11:28 PM

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Please refer post #2909 for alternative top up options.

UMB menu has limited capacity right now.

This post has been edited by dgboy: Nov 15 2015, 11:32 AM
Chrono-Trigger
post Nov 15 2015, 02:03 AM

BY SELF ONE IS DEFILED AND PURIFIED
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U mobile has call divert service which I like
half_lif3
post Nov 15 2015, 10:48 AM

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QUOTE(CnY Garage @ Nov 14 2015, 03:56 PM)
top  up got no problem with DIRECT reload, but surely can't proceed with coupon due to FAIL of dialing *118#
*
bro should i pay my last month bill to you now ah?
been notice umobile system down for quite some time
CnY Garage
post Nov 15 2015, 01:35 PM

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QUOTE(half_lif3 @ Nov 15 2015, 10:48 AM)
bro should i pay my last month bill to you now ah?
been notice umobile system down for quite some time
*
paying bill/ direct reload
got not problem


subscribe New number also no problem, but MNP might delay cool2.gif
NightFelix
post Nov 15 2015, 03:26 PM

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they should fired the one who maintain the server! took so long I still cant login, now I have to restore backup from titaniumbackup in order to check my quota... doh.gif
TSwcypierre
post Nov 15 2015, 05:54 PM

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QUOTE(NightFelix @ Nov 15 2015, 03:26 PM)
they should fired the one who maintain the server! took so long I still cant login, now I have to restore backup from titaniumbackup in order to check my quota... doh.gif
*
to their defense, it would depend on the issue of the server. laugh.gif
orangutan
post Nov 17 2015, 06:13 PM

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My USSD suddenly change language to Chinese. How do I change it back to english?
dgboy
post Nov 17 2015, 06:57 PM

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QUOTE(orangutan @ Nov 17 2015, 06:13 PM)
My USSD suddenly change language to Chinese. How do I change it back to english?
*
*118# > option 6 (My Account) > option 6 (Language)

this is for prepaid at least

if you want to play safe, stop at the first option 6, take screenshot and post here first for checking
orangutan
post Nov 17 2015, 07:04 PM

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QUOTE(dgboy @ Nov 17 2015, 06:57 PM)
*118# > option 6 (My Account) > option 6 (Language)

this is for prepaid at least

if you want to play safe, stop at the first option 6, take screenshot and post here first for checking
*
Thank you! Thank you! notworthy.gif notworthy.gif notworthy.gif

It works! The next option is number 2.
orangutan
post Nov 17 2015, 07:06 PM

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QUOTE(dgboy @ Nov 17 2015, 06:57 PM)
*118# > option 6 (My Account) > option 6 (Language)

this is for prepaid at least

if you want to play safe, stop at the first option 6, take screenshot and post here first for checking
*
The weird thing is I only see option 1 & 2. There is no 3 to 6. But I just press 6 to reply.

Thanks! thumbup.gif thumbup.gif thumbup.gif
dgboy
post Nov 17 2015, 07:08 PM

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QUOTE(orangutan @ Nov 17 2015, 07:06 PM)
The weird thing is I only see option 1 & 2. There is no 3 to 6. But I just press 6 to reply.
*
sometimes got second page but you can still jump direct to the option like you did

glad it's settled rclxms.gif

This post has been edited by dgboy: Nov 17 2015, 07:57 PM
SUSMNet
post Nov 17 2015, 08:14 PM

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How to get physical U Card?
mun88
post Nov 18 2015, 08:34 AM

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QUOTE(MNet @ Nov 17 2015, 08:14 PM)
How to get physical U Card?
*
apply online will post to you within 2 week.
Belphegor
post Nov 18 2015, 10:25 AM

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Just wondering, anyone jumped ship from Celcom First 38 to UMobile P70, U28 or P50? Is the service good from umobile?
phh9310
post Nov 18 2015, 02:20 PM

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QUOTE(Belphegor @ Nov 18 2015, 10:25 AM)
Just wondering, anyone jumped ship from Celcom First 38 to UMobile P70, U28 or P50? Is the service good from umobile?
*
My experience about umobile

In building : Slow Depend location (LG , G)

Outside building : Speed Excellent Depends location

My device: iPhone signal not so good

Test with android: 2 bar signal speed are excellent

My location : Penang Island
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