How to convert old prepaid plan to latest prepaid plan?

press *118*6*2*3#

Anyone know how to extend the expire day to 1 year?

No such option currently.

If I use my CIMB cash back master card to pay the umobile phone charges online, will I get the 5% cash back rebate from CIMB?

who selling top up code for discounted price pls pm me ya ty

'Proven'?

RM30 with prepaid, can buy UMI25 (1GB) and then only have 5 ringgit left for your calls/sms.

Or you can buy UMI30 (1.5GB) and have no money left for calls/sms.

Both of which still have less than 3GB data which U28 gives. Oh, and U28 also gives free calls 50 minutes to all and SMS 200 (+ 100 to U). Power prepaid free 450 minute call only to U.

Postpaid plan can get 250MB more data by auto-pay using CC.

Postpaid plan costs less over time than prepaid (RM28 per month works out to RM336 per year vs RM30 per 30 days works out to RM365 per year). This is MINIMUM spend.

The 'best' way to use power prepaid is to have 3 sim card and reload RM10 to each in 10 day intervals. So you get free 3GB over 30 days for RM30 spend (compared to using 1 sim card get 1GB free). Both also you are left with RM30 or calls. Of course, the mafan-ness of this may not be worth it for some (most?).

If you use data a lot, U28 gives more data.

If you don't use data a lot, U28 is cheaper.

Power prepaid is better if you call other U numbers a lot. Or generally if you call a lot. For any other usage U28 is better.

thanks for the highlight

Would like to do a quick survey: How long do you think is an acceptably long time to wait for a telco to resolve a non-technical issue?

A week?

A month?

How about more than two months?

Because it's been over two months since I have reported my problem to U Mobile and they are still sending me the standardised, canned response: "Kindly be informed that we had notified the respective department with immediate effect as we are concerned towards (sic) this matter. Rest assures (sic), our team will update you on the result."

My problem in a nutshell: I subscribed to U Mobile's Broadband service for a while (about 6 months I think) then stopped; not because the service was bad, but I got an offer for a fibre package that I could not resist. My account was up to date in payments, and I amicably cancelled the service. This was 4 years ago.

Recently I was trying to sign up for an additional service on my current telco, and I got a rejection due to "amounts unpaid". After some research, it seems that my U Mobile account kept running after I had cancelled, and they said I owed them some 6 additional months of subscription.... RM403.60.

I then informed them that I had cancelled earlier and could prove it: I had cut my SIM on the last day of the service, so would definitely have had zero usage from then on.

This issue has now dragged on for over two months, and I have even filed with the Consumer Forum of Malaysia (CFM). The most ridiculous part is that they ask insane details of my cancellation, including:

- Exact Date and Time the termination request was made (compulsory):
- Description of the Sales person who assist with the request (compulsory): (Gender/Race/Age/Name)

This termination happened FOUR YEARS ago!!!

So now tell me how unreasonable I am to be upset about U Mobile's response (or lack thereof) to this issue.

Just whack them. Call in MCCC. U mobile customer service memang tak boleh harap one.

bad for u.... the line should be bar if over certain limit of amount, but i not sure. mayb they continue charge u fix monthly rate. if u still keep the termination receipt then still got hope else really no ... can only ask for discount...

too bad, then any way to extend?

at the moment, the only way to extend is to top up when your existing credit validity expires... and the older plan gives 2x validity, example 200 days for RM100 top-up

hi wanna if any1 ecounter this b4?
my mum umobile cant check balance *118# alyiz show mmi code error....but when i put that sim card on my phone no problem .....what can posible make checking balance error i wonder?

I use 1gb only. So all your point is moot. it is ridiculous to subscribe u28 when you have the power to subscribe to power. pun intended. lol

This post has been edited by gogo2: Aug 28 2015, 08:35 AM

You use 1 GB only. And you happily see a lot of credit build up. Unfortunately U credit cannot be sent to other people, and your spend over time still more than if you go U28.

If you happy to spend a bit more then good for you bro

If you really use only 1GB, here's the better way. Go for power, use for some months until credit build up, then convert back to old prepaid plan. Your validity will be reset, but now you get 2x validity and you already have quite a lot of credit to buy UMI plans. That's the only way to spend less than U28 without losing out on validity days or having to switch sim cards.

I wanna ask if there is postpaid package that is around RM 90 to 100?

With 10GB perhaps?

And wanna ask regarding the sim cards sharing, RM10/m is per sim? Means if share up to 3 sim cards, I nid to pay RM 30/m?

Thanks.

I noticed my LTE signal dun come on anymore ever since I subscribe to Power

yeah me too , but the problem solve after i request to activate LTE by sms

Ok thanks let me try re activating it again

Note - LTE is working again after re activating it
Thank you

This post has been edited by idoblu: Aug 28 2015, 06:11 PM