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 talk about IT HELPDESK industry, lets share!

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olman
post Jun 14 2006, 02:26 PM

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QUOTE(paint9 @ Jun 14 2006, 01:45 PM)
Man Power ? which branch of Man poweR?
*
Manpower is a recruitment agency.
vivaldi
post Jun 14 2006, 03:19 PM

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QUOTE(limweekoon @ Jun 10 2006, 11:11 AM)
i was with fujitsu helpdesk in 2000 when they are still in damansara, but only worked for 8 months. that time we are working 5 days, rest 2 days only. sometimes only 1 person in a shift. you consider more lucky now. anyway, did they changed their working hour now? it was 7am-3:30pm (morning shift) and 3:30pm-12pm (evening shift)
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Oh..then u must be my senior la.. laugh.gif ...
nowdays we have 3 shifts... 7am - 4pm... 3pm - 12am... 10.30pm - 7am...

I planned to ciao la after my contract ends... any good recommend ah?? tongue.gif
limweekoon
post Jun 14 2006, 11:30 PM

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Ex-staff la, not senior. I'm not sure do they still send engineers for training courses. Last time they send engineers (take turns) for MCSE & MS Office trainings. I was the unlucky one, only get to attend ms office training. Fundamentals somemore. Told the manager I want to attend MCSE coz MS Office waste money only for us, he ask me learn from basic. MS Office I oredi know coz using it mostly everyday when study uni. End up I cabut and study myself for MCSE. but until now didnt went for any exams tongue.gif

Jobs are harder & harder to get nowadays. Either you have to work low pay & normal hours. Or you can earn more but work long hours + On Call. This kind of jobs normally provided with pager + Handphone. No freedom

QUOTE(vivaldi @ Jun 14 2006, 03:19 PM)
Oh..then u must be my senior la..  laugh.gif ...
nowdays we have 3 shifts... 7am - 4pm... 3pm - 12am... 10.30pm - 7am...

I planned to ciao la after my contract ends... any good recommend ah??  tongue.gif
*
soulmate
post Jun 15 2006, 07:45 PM

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Helpdesk for MNC company should have 2200 - 3500 based on experience
i dunnot if not MNC, the basic pay may vary
thefryingfox
post Jun 20 2006, 12:46 PM

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anyone want to work with ATOS Origin can submit your resume to me. i got lubang with one of the job agency's smile.gif
sinoffire
post Jun 22 2006, 08:04 PM

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hi all, anyone working in inter-touch?? HERE i just went for an int'w tis noon & they stret away confirm me come to work on 03/07/06. is there something fishy?? but they sounds pro lar. how ar??

they are wholy owned by NTT Do-Co-Mo which is a popular brand in Japan. IINM, i'm gonna be assigned to work as IT helpdesk 1st level. bcos the int'wer said i'm gonna answer calls from hotels' guests from all over the world whenever they cant connect their notebooks/pc/laptop to the internet. so i guess this shud be an IT helpdesk job.

working hours: 12hr per day. work 4 days a week, 3 days off.
shift allowance: RM400

anyone ?? comments?? icon_question.gif icon_question.gif
patrickyeo21
post Jun 22 2006, 08:25 PM

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how about this? Im a contract worker in infineon. IT Support level 2
Basic pay : 1700k
Working hrs : 8.00am - 5.30pm
OT : paid x 1.5 per hour
Sunday : paid x 2.0 per hour
meal allowance : RM 10 for those who work Fixed OT
fixed OT : 2-3 days have to work til 9.30
24 hrs standby
once in a month have to work from mon-sun
what do u think ?
sinoffire
post Jun 22 2006, 08:28 PM

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QUOTE(patrickyeo21 @ Jun 22 2006, 08:25 PM)
how about this? Im a contract worker in infineon. IT Support level 2
Basic pay : 1700k
Working hrs : 8.00am - 5.30pm
OT : paid x 1.5 per hour
Sunday : paid x 2.0 per hour
meal allowance : RM 10 for those who work Fixed OT
fixed OT : 2-3 days have to work til 9.30
24 hrs standby
once in a month have to work from mon-sun
what do u think ?
*
rclxub.gif rclxub.gif rclxub.gif if work liddat, i mati lono for wat reason liaw lor.
patrickyeo21
post Jun 22 2006, 08:41 PM

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but still my colleague works range from 2 - 4 yrs
what do u think of them ? Ironman ?
ironrashid_2k2
post Jun 27 2006, 01:30 AM

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job title: technical support
Agent: Kelly services
work to: Tmnet Streamyx
location: TTDI, IBM Plaza
job description: l1 support in streamyx prob. ppoe and ppoa
language support: english, malay, and some other
schedule: 8 hours shift, 2 days off
tenure: contract
basic salary: RM 1300
allowance: cant remember
years spent with this job: less then 6 month
other benefit: cant remember

sinoffire
post Jun 27 2006, 01:54 AM

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QUOTE(patrickyeo21 @ Jun 22 2006, 08:41 PM)
but still my colleague works range from 2 - 4 yrs
what do u think of them ? Ironman ?
*
but then if got promotion opportunities, it's worth staying there lor.

just my op.
nurulhidayah
post Jun 30 2006, 04:09 PM

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fryingfox...

please check PM.i need your email add.

tq.
KeNNy
post Jun 30 2006, 06:13 PM

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What is the basic range for Multinational Corporation an IT line with a First Class Honours?



This post has been edited by KeNNy: Jun 30 2006, 06:17 PM
Espionage
post Jul 4 2006, 10:27 AM

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about 2.0 - 2.5
leslie_julius
post Aug 10 2006, 08:38 AM

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here's mine.

*Job title: Helpdesk Coordinator (was) untill da system engineers resign.Nw i dont even knw wats my title...for any course or conference i go i can choose wat i want to be printed on da freakin card.
*Company: Partners of Oracle
*Location: PJ
*Job description: Home based/small business customer support (L1, L2)
*Language support: English
*Schedule: 5 days week
*Tenure: Permanent
*Basic salary: Above RM1800
*Allowance:if i take a cab, yeah sure y not....
*Additional benefits: annual/medical leaves, bonus(havent heard it for a long time)

Doin my MCSE nw...2 more modules and then sit for exams.

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