How did you complaint? I’m not getting any of my sign up or Shell bonus cash backs and it is nearly 3 months now. Others activating at the same time have got theirs.

Should be RM10. I've been double checking my cashbacks for April / May / June for all 3 categories (Shell, Bonus, Others), they are all exactly as I would expect.

Anything we ought to be wary about?

For Tier 2 (weekly min spend RM500), is it too late to be first 200 if I do on Friday early morning?

How about offline? I make transaction >RM500 at 1pm today. Also no chance ke? 200 RHB credit card holders spend >RM500 before me?

And how come 200 credit card holders spend RM500 at midnight on Thursday...not like you can transfer to e-wallet, correct? I'm just curious how come it is so competitive.

Then like that "actual" customers will always lose out to people trying to game the system.

If wait at 12mn to make a genuine transaction, it's understandable. But to go to the extent of bringing home a credit card machine, quite frankly, is ridiculous. That goes against the spirit and purpose of the campaign.

This post has been edited by contestchris: Jul 1 2021, 04:21 PM

Always recommended to pay statement amount.

Contacted RHB on 18 June via email and 25 June via secure mail. No response to zero cashback for activation/Shell campaigns.

Guys, RHB is denying me my RM25 signup cash back, RM100 additional signup cash back, and Shell 12% bonus cash back on the basis that I had cancelled RHB credit card in the prior 6 months.

Yes true, it happened, but those were credit card auto applied by the banker handling my housing loan. I didn’t want it and cancelled them as soon as I could. Never activated the cards.

I even have a thread on this forum: https://forum.lowyat.net/topic/5087555

I feel it is unfair I am being denied promotional cash back that I should deserve. The credit cards applied with my housing loan weren’t even signed off by me!

I complained and explained to RHB but they still said I will not be given the cash backs. Should I forward this matter to Bank Negara, or should I just accept the situation?

Oh I actually like the card benefits. This is so much better than my previous HSBC card. I’m not aware of any other cards that can consistently give me RM60+ cash back a month.

Calculation is done for transactions POSTED 1 day before statement date. So no, the transaction will not be computed as part of the min spending as the calculation is done the day before the date of posting.

Maybe I’m missing something, but where do I view CC statement in the new online website? Similarly, how to view on the app?

^^

Anyone?

Is auto debit function for TNB and TIME qualified for the Utility bonus? Can anyone please verify.

Does TNB and TIME direct debit counted as utility payment?

Yes this is all true and a real headache.

It was even worse for me as I havea supplementary line. I had to prepare a letter from the principal line holder confirming the supplementary line is mine.

Then on the other hand there are Citibank and Standard Chartered. I have ZERO relationships with them yet 100% everything done online and they mail the card to my home.

This post has been edited by contestchris: Sep 24 2021, 08:13 AM

RHB not updating transactions for a week now?

Guys my statement date is 24th of the month.

I see cashback transaction date for petrol, bonus and other (RHB Shell Visa) is 23rd of the month, posting is 24th.

I also realised that retail transactions on the 23rd (with posting on the 24th) do not get cashback.

Will I get cashback in the following month then?

Also, for the spending tiers, will the transactions done on the 23rd count for the current month, or for the following month? For the spending on the 23rd, will it be based on the current month spend tier or following month?

Basically, does it mean cashback tiers AND cashback amounts are based on 23rd to 22nd for a credit card which has 24th of the month as the statement date?

EDIT: I am asking this because the transaction on the 23rd with posting date of 24th appeared in my current month statement. I've calculated the cashback received, and confirmed that the cashback excludes this. So does it mean I will get the cashback for this transaction in the following month, and if so, which spend tier will it be based on (the initial/current month, or the following month)?

This post has been edited by contestchris: Oct 7 2021, 07:09 PM

I guess then my question is, will it be based on the current statement spending tier, or the next statement spending tier?

Example:

Current statement date = 24th of Month 1
AEON RM400 spend = transaction date 23rd, posting date 24th
Total statement spend (including AEON RM400) = RM3,000 (but Bonus category (grocery, online, ewallet, utility) is RM0 spend other than AEON RM400)

Next statement date = 24th of Month 2
Total statement spend = RM0

What will my cashback be? 5% of RM400 (based on previous statement spending tier) or 0% of RM400 (Based on following statement spending of RM0)?

Any idea what the annual fee of the RHB Shell Visa card is?

Edit: Nvm found it, RM195 p.a., waived with min. 24 transactions per year.

This post has been edited by contestchris: Oct 19 2021, 03:11 PM