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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Sampleanti
post Jan 31 2021, 11:00 PM

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anyone received the card yet? wondering take how long to get the card.
cybpsych
post Jan 31 2021, 11:20 PM

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QUOTE(Sampleanti @ Jan 31 2021, 11:00 PM)
anyone received the card yet? wondering take how long to get the card.
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earliest should be next week onwards

card was launched on 22 Jan.
first card approval somewhere beginning 25 Jan.
it would roughly take about 1-2 days for printing, and delivery to residental may take about 3 working days ... could be longer if deliver to branch (NTB customers)

depending on volume, RHB could have "batch" processing all new card applications before sending to card vendor (in batch) to print the cards.
roarus
post Feb 1 2021, 11:15 AM

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QUOTE(cybpsych @ Jan 31 2021, 08:27 PM)
yep
From: xxxxxxx@rhbgroup.com

Subject: RHB Credit Card Application (TSE {agent's name})
Dear Valued RHB Customer,
Thank you for getting in touch with us on your interest in RHB credit cards.

We believe we have shared all the necessary information on the credit card you’re interested in and that you’re keen to apply for one of our credit cards.

In order to proceed with your credit card application, kindly send us scanned copies of the following documents:

xxxxxxxxxxx

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Got this, and got autoreply with mailbox full error after so much trouble filling in the form (occupation/industry code) and downloading all the supporting documents.
cybpsych
post Feb 1 2021, 11:20 AM

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QUOTE(roarus @ Feb 1 2021, 11:15 AM)
Got this, and got autoreply with mailbox full error after so much trouble filling in the form (occupation/industry code) and downloading all the supporting documents.
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retry later lor, probably over the weekend huge influx of applications going into their mailbox sweat.gif


CSW1990
post Feb 1 2021, 02:45 PM

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i received 2 forms from RHB - one is General one is Islamic. should I just fill in the general one right? Islamic if for Bumi?
thanks.

user posted image

user posted image
GrumpyNooby
post Feb 1 2021, 02:46 PM

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QUOTE(CSW1990 @ Feb 1 2021, 02:45 PM)
i received 2 forms from RHB - one is General one is Islamic. should I just fill in the general one right? Islamic if for Bumi?
thanks.

user posted image

user posted image
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Which card you wanted to apply?
RHB Shell use RHB General form
RHB Shell-i use RHB Islamic form

If you want both cards, fill both forms.

This post has been edited by GrumpyNooby: Feb 1 2021, 02:48 PM
ClarenceT
post Feb 1 2021, 03:34 PM

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QUOTE(CSW1990 @ Feb 1 2021, 02:45 PM)
i received 2 forms from RHB - one is General one is Islamic. should I just fill in the general one right? Islamic if for Bumi?
thanks.

user posted image

user posted image
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Don't sign Page 8 if you don't agree, though you may be asked to sign Page 6, 8 & 10.

You can apply for syariah-compliant RHB Islamic credit card (Islamic Banking) as well, not limited to Bumi or Muslim. But you shall not use the Islamic card at Casino, gambling, pub, buying alcohol.

GrumpyNooby
post Feb 1 2021, 03:35 PM

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QUOTE(ClarenceT @ Feb 1 2021, 03:34 PM)
Don't sign Page 8 if you don't agree, though you may be asked to sign Page 6, 8 & 10.

You can apply for syariah-compliant RHB Islamic credit card (Islamic Banking) as well, not limited to Bumi or Muslim. But you shall not use the Islamic card at Casino, gambling, pub, buying alcohol.
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I didn't sign Page 8 biggrin.gif
ClarenceT
post Feb 1 2021, 03:43 PM

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QUOTE(GrumpyNooby @ Feb 1 2021, 03:35 PM)
I didn't sign Page 8 biggrin.gif
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Some applicants might have signed Page 8 without reading it. Smart marketer. brows.gif
CSW1990
post Feb 1 2021, 04:31 PM

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QUOTE(ClarenceT @ Feb 1 2021, 03:34 PM)
Don't sign Page 8 if you don't agree, though you may be asked to sign Page 6, 8 & 10.

You can apply for syariah-compliant RHB Islamic credit card (Islamic Banking) as well, not limited to Bumi or Muslim. But you shall not use the Islamic card at Casino, gambling, pub, buying alcohol.
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if apply for both card, can get cash rebate for both if meet both cards requirement?

eg spend 2500+ at RHB visa shell- i to get 50+ 50 rebate
spend 2500+ at RHB visa shell to get 50+ 50 rebate
max to get total 200?
cybpsych
post Feb 1 2021, 04:36 PM

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QUOTE(CSW1990 @ Feb 1 2021, 04:31 PM)
if apply for both card, can get cash rebate for both if meet both cards requirement?

eg spend 2500+ at RHB visa shell- i to get 50+ 50 rebate
spend 2500+ at RHB visa shell to get 50+ 50 rebate
max to get total 200?
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that's the idea, though not validated until someone reports their first cb

challange is to max out Shell spending (~RM417 @ 12%) : biggrin.gif
ChiaW3n
post Feb 2 2021, 03:03 AM

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QUOTE(GrumpyNooby @ Feb 1 2021, 03:35 PM)
I didn't sign Page 8 biggrin.gif
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Phew lucky I also didn’t sign page 8
Brendan9303 P
post Feb 2 2021, 07:41 PM

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Any RHB credit card agent here please? i have been registering through the official website and even contacting their customer service since last 2 weeks, but till now no reply from them.
GrumpyNooby
post Feb 3 2021, 05:55 PM

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My RHB Shell card has been approved.

Just received SMS from RHB.
CSW1990
post Feb 3 2021, 05:59 PM

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I sent my application form to the rhb email since Monday till today, still fail to send due to mailbox full.. WhatsApp that guy just nos he said will try to clear mailbox .. macam good business
ClarenceT
post Feb 3 2021, 06:04 PM

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QUOTE(CSW1990 @ Feb 3 2021, 05:59 PM)
I sent my application form to the rhb email since Monday till today, still fail to send due to mailbox full.. WhatsApp that guy just nos he said will try to clear mailbox .. macam good business
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You used "Reply to All" ( 2 RHB email accounts)?
one of them received is good enough, even though "that guy" mailbox full.
GrumpyNooby
post Feb 3 2021, 06:06 PM

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QUOTE(ClarenceT @ Feb 3 2021, 06:04 PM)
You used "Reply to All" ( 2 RHB email accounts)?
one of them received is good enough, even though "that guy" mailbox full.
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TSE will review the forms and validate the info about the applicants.
ClarenceT
post Feb 3 2021, 06:14 PM

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QUOTE(GrumpyNooby @ Feb 3 2021, 06:06 PM)
TSE will review the forms and validate the info about the applicants.
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Ya I got the call already, even though my email failed to be delivered to TSE twice but successfully delivered to the emailer yesterday (failed on 1/2).

P/S: I already blocked RHB Telemarketing numbers long long time ago, then luckily I whitelisted the numbers this morning (I found a blocked call this morning). tongue.gif
GrumpyNooby
post Feb 3 2021, 06:15 PM

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QUOTE(ClarenceT @ Feb 3 2021, 06:14 PM)
Ya I got the call already, even though my email failed to be delivered to TSE twice but successfully delivered to the emailer yesterday (failed on 1/2).

P/S: I already blocked RHB Telemarketing numbers long long time ago, then luckily I whitelisted the numbers this morning (I found a blocked call this morning).  tongue.gif
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At first I don't want to pick up the call last two weeks as the caller ID app displays RHB ASB Centre. dry.gif

Then, I reconsider as it could be call from RHB for the RHB card application. tongue.gif
sg999
post Feb 3 2021, 08:24 PM

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No reply after sent all docs via email
Plan to visit rhb sales center already.

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