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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Brendan9303 P
post Jan 26 2021, 04:38 PM

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QUOTE(GrumpyNooby @ Jan 25 2021, 04:44 PM)
Last Thursday (21/1/2021): Filled forms in RHB Online
Last Friday (22/1/2021): Email with forms and documents
Today (25/1/2021): Calls
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That's very fast. I am still waiting for their call/email. I registered it since last Friday, but nothing from them.
Brendan9303 P
post Feb 2 2021, 07:41 PM

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Any RHB credit card agent here please? i have been registering through the official website and even contacting their customer service since last 2 weeks, but till now no reply from them.
Brendan9303 P
post Feb 24 2021, 10:21 AM

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QUOTE(sg999 @ Feb 23 2021, 09:42 PM)
Finally i got my card, but
Authentication
We are unable to process your request. Please register your mobile phone number to receive your One-Time Password (OTP) at any of our ATMs or nearest RHB branches (D014).

Need to go bank again, really poor service.
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The same thing happen to me yesterday. I have to go to the branch twice because of this. Poor service indeed. hmm.gif
Brendan9303 P
post Feb 26 2021, 02:09 PM

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QUOTE(GrumpyNooby @ Feb 24 2021, 10:22 AM)
What you did in the 2nd visit to the branch for successful registration of RHB Now?
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They asked for my mobile number and they did something in the system and right after that I am able to login.
Brendan9303 P
post Feb 26 2021, 02:19 PM

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QUOTE(GrumpyNooby @ Feb 26 2021, 02:11 PM)
Did they request your mobile phone number bill/statement?
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Nope. I verbally replied them on my mobile number.

Brendan9303 P
post Feb 26 2021, 04:19 PM

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QUOTE(GrumpyNooby @ Feb 26 2021, 02:19 PM)
Sorry I'm confused.
Did you do this over the phone or at the branch?
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At the branch itself.
Brendan9303 P
post Mar 24 2021, 01:21 PM

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Just received my statement (22/3/2021) as well. So far this is the best CB CC. Just wondering will they just revise those CB percentage if more and more ppl using it. blink.gif


Brendan9303 P
post Mar 25 2021, 11:36 AM

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I also just gotten the 10% CB. But not sure how did they calculate it.

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Brendan9303 P
post Mar 25 2021, 01:09 PM

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QUOTE(fruitie @ Mar 25 2021, 12:05 PM)
Second transaction only...
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I believe it is cumulative from 2nd transaction onwards if you are referring to the clauses that was stated in their terms.


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Brendan9303 P
post Mar 26 2021, 09:05 AM

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Yes, it is cumulative and it was being calculated on a monthly basis.

Mine Feb spending (Excluding e-wallet) was MYR 985.75, so i have a total CB of MYR 98.58.



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Brendan9303 P
post Mar 26 2021, 09:07 AM

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QUOTE(Kyan0411 @ Mar 26 2021, 09:02 AM)
The thing not sure yet is whether subsequent month can still get 10% if Feb didnt get all rm100
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Yes. It should be.

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Brendan9303 P
post Mar 26 2021, 11:59 AM

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QUOTE(Kyan0411 @ Mar 26 2021, 09:15 AM)
Just to ask some opinion, do you guys think the 18% shell cashback still available now towards the month end?
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Not sure thou. Since it says will be credited into your account within 4-8 weeks. So let's just wait and see. hmm.gif

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Brendan9303 P
post Mar 30 2021, 03:52 PM

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QUOTE(contestchris @ Mar 30 2021, 02:30 PM)
Hmm okay. The agent said I must sign on that page. But I didn't and told him I don't want that protection.
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There is no such thing that we as a customer must sign something that we do not want. So just ignore him will do.
Brendan9303 P
post Apr 24 2021, 01:22 PM

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I called up to the CS and the girl told me that TNG had changed their MCC since 1st April 2021 ( I think after the launch of GO+) , so this explains why my previous spending on Feb and Mar is still considered as E Wallet. Also, they claimed that it is up to TNG to change their own MCC and RHB couldn’t do anything. Awww, so if what RHB said is true, then other CC like affin and PB might get affected too.
Brendan9303 P
post Apr 28 2021, 11:20 AM

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QUOTE(lowyat101 @ Apr 28 2021, 11:01 AM)
27/04/2021 27/04/2021 Congrat!E-Com Q1 CBk 50.00

any idea this is from which contest ya?  hmm.gif  hmm.gif
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It should be this event.

https://www.rhbgroup.com/2021_eCommerce/ind...tm_campaign=EC1

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Brendan9303 P
post May 24 2021, 09:48 AM

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QUOTE(ClarenceT @ May 21 2021, 02:13 PM)
RM80+RM15
RM80 - first 20 winners of the day
RM15 - failed to be one of the first 20 winners of the day
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It must be a very competitive challenge, I have topped up both RM 534 on 00:00 30th April and 4th May. But only manage to get RM 95. sad.gif

Not sure whether is their systems fault, or just purely my luck wasnt there. Maybe i was the 21st applicants and couldnt get that RM 80. Gonna call up to CS and ask for a further verification.
Brendan9303 P
post Jan 5 2022, 11:25 AM

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Hi all, not sure whether did you guys came across with this. I am having a monthly instalment (RHB promo with 0% interest) of about MYR 1k every month, just wondering if this instalment amount is being categorize as my monthly spending also? (wanna hit RM 2.5k) Tried to call up to their CS and no 1 was picking up my phone.
Brendan9303 P
post Feb 16 2022, 04:57 PM

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Only manage to get MYR 20 CB. Haiz.

 

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