QUOTE(cyclonerox @ Oct 16 2015, 04:19 PM)
then you should ask what is the cancellation method.Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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Oct 16 2015, 04:36 PM
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#1581
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All Stars
26,525 posts Joined: Jan 2003 |
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Oct 17 2015, 01:58 PM
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Junior Member
95 posts Joined: Feb 2005 |
QUOTE(mamamia @ Oct 16 2015, 04:24 PM) QUOTE(fruitie @ Oct 16 2015, 04:29 PM) A phone call will do. I don't walk in to banks anymore unless really necessary. Thanks for the tutor , appreciated.At the back of the card has phone no. right? That's one of the purposes... |
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Oct 20 2015, 09:58 PM
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Senior Member
4,404 posts Joined: Jun 2012 |
[quote=fruitie,Oct 14 2015, 12:35 AM]
I was thinking to reinstate my RHB Plat for the PPL feature. Just keep it for emergency usage if I will need to sign others into PPL. Do you guys think if there is such a possibility? I cancelled mine about two months ago. If want to reapply as a fresh new application, then I will forget about it. If they agree, I will ask them to reduce my CL as it was once my highest CL among other cards. [/quote] [quote=fly126,Oct 14 2015, 02:22 AM] No harm to Try... As long they Not Withdraw the Card from Your CCRIS, you still can Retain back the Card... Sometimes they just put the card into Freezer (6 months) as a deactivate Card, Not really proceed to the Card cancellation [quote=fruitie,Oct 14 2015, 10:23 AM] Will call them but if cannot it's fine. [/quote] Sis how, What's the Outcome...??? Did you manage to get Your CC back... |
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Oct 20 2015, 10:02 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Oct 20 2015, 10:52 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
fly126 I just called to RHB and requested to reinstate and will inform me within a week if it is approved.
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Oct 21 2015, 12:13 AM
Show posts by this member only | IPv6 | Post
#1586
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Junior Member
32 posts Joined: Aug 2014 |
when is statement date for RHB credit card? Is it the same for everyone? Can I request for a different date?
I received my very first statement last month between 10th to 20th and the statement date was 22 Sep. But this month i haven't receive any statement and it's already 21th. Guys, should i worry about my cc statement that may be lost in post somewhere? |
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Oct 21 2015, 12:46 AM
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Senior Member
4,404 posts Joined: Jun 2012 |
QUOTE(HL_O @ Oct 21 2015, 12:13 AM) when is statement date for RHB credit card? Is it the same for everyone? Can I request for a different date? Yes, U can Request change to Other date by calling RHB at 1800-88-8742 I received my very first statement last month between 10th to 20th and the statement date was 22 Sep. But this month i haven't receive any statement and it's already 21th. Guys, should i worry about my cc statement that may be lost in post somewhere? If by Post, U can received IT within 10 working days after your Statement date or call RHB to check for your Outstanding balance This post has been edited by fly126: Oct 21 2015, 12:49 AM |
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Oct 21 2015, 12:48 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(fly126 @ Oct 21 2015, 12:46 AM) Yes, U can Request to change the Other date by calling RHB at 1800-88-8742 Is the online account easy to apply one. The last I had was so frustrating and required me to walk in to nearest branch to get the pin. I hope it is much better now.If by Post, U can received IT within 10 working days after your Statement date or call RHB to check for your Outstanding balance |
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Oct 21 2015, 01:01 AM
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Senior Member
4,404 posts Joined: Jun 2012 |
QUOTE(fruitie @ Oct 21 2015, 12:48 AM) Is the online account easy to apply one. The last I had was so frustrating and required me to walk in to nearest branch to get the pin. I hope it is much better now. You mean CC pin or open a saving account...??? When you fill the Apps form u ada minta PIN (ticked on Pin Required at Apps form)...??? Jika ada mereka mesti hantar by Post to U if not U can call CS ask them Generate the PIN hantar kasi U.. This post has been edited by fly126: Oct 21 2015, 01:13 AM |
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Oct 21 2015, 08:52 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(fly126 @ Oct 21 2015, 01:01 AM) You mean CC pin or open a saving account...??? For online account, I received nothing when I held it for few months.When you fill the Apps form u ada minta PIN (ticked on Pin Required at Apps form)...??? Jika ada mereka mesti hantar by Post to U if not U can call CS ask them Generate the PIN hantar kasi U.. |
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Oct 21 2015, 10:07 PM
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Senior Member
4,404 posts Joined: Jun 2012 |
QUOTE(fruitie @ Oct 21 2015, 08:52 AM) Not sure with it now but I think u need walk in to nearest branch to get pin as it shown in (Click on Registration) https://logon.rhb.com.my/As they will need the RHB 's Staff ID to help you on online banking Registration... This post has been edited by fly126: Oct 21 2015, 10:13 PM |
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Oct 21 2015, 10:11 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(fly126 @ Oct 21 2015, 10:07 PM) Not sure with it now but I think u need walk in to nearest branch to get pin as it shown in https://logon.rhb.com.my/ That's why I super benci RHB. As they will need the RHB 's Staff ID to help you on online banking Registration... |
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Oct 21 2015, 10:18 PM
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Senior Member
4,404 posts Joined: Jun 2012 |
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Oct 21 2015, 10:20 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(fly126 @ Oct 21 2015, 10:18 PM) Yes, when I applied mine in KLCC, I did ask about my online account. She said can be easily registered, I asked for pin she said no need. Then, came back and registered, stumbled upon the problem. Called CS, need to walk in to nearest branch. Macamlah I'm so free. I didn't go until the day I cancelled it. |
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Oct 21 2015, 10:25 PM
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Senior Member
4,404 posts Joined: Jun 2012 |
QUOTE(fruitie @ Oct 21 2015, 10:20 PM) Yes, when I applied mine in KLCC, I did ask about my online account. She said can be easily registered, I asked for pin she said no need. Then, came back and registered, stumbled upon the problem. Called CS, need to walk in to nearest branch. Macamlah I'm so free. U go there on Weekends when you tak kerja... I didn't go until the day I cancelled it. |
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Oct 21 2015, 10:27 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(fly126 @ Oct 21 2015, 10:25 PM) Lagi lazy. This time if it is approved for my reinstatement, I will just go during one of the Fridays to fix it up since by nature Fridays lunch break is longer. Just that I hate it to walk in for this PIN which is not really a petty matter. |
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Oct 22 2015, 10:44 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
fly126, RHB called me today and said will send my card to me.
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Oct 23 2015, 01:45 AM
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Senior Member
4,404 posts Joined: Jun 2012 |
QUOTE(fruitie @ Oct 22 2015, 10:44 PM) Congratz with glad to heard that, again... Actually, Their CS's service (24-hours Free Toll no.) quite good on handling customer complaint: they willing to retaining U back + given 2 years Annual Fee Waiver... (That's the way to Valued a Customer & to Earn back a Customer's Loyalty... Not like some of the Bank ie, Citibank Not Willing to give AF Waiver to their loyal Customer like some of us here have decades holding their CC, We beg sampai MATI pun Tak kasi Waiver Reasons I cancelled RHB's CC: They NOT Willing to Increase my CL even I yearly submitted Income Doc after 3 Years holding their CC + too many GSTs have to Pay... This post has been edited by fly126: Oct 23 2015, 02:00 AM |
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Oct 23 2015, 08:57 AM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(fly126 @ Oct 23 2015, 01:45 AM) Congratz with glad to heard that, again... Once I get it will keep in drawer, only bring it out when I go travelling. Actually, Their CS's service (24-hours Free Toll no.) quite good on handling customer complaint: they willing to retaining U back + given 2 years Annual Fee Waiver... (That's the way to Valued a Customer & to Earn back a Customer's Loyalty... Not like some of the Bank ie, Citibank Not Willing to give AF Waiver to their loyal Customer like some of us here have decades holding their CC, We beg sampai MATI pun Tak kasi Waiver Reasons I cancelled RHB's CC: They NOT Willing to Increase my CL even I yearly submitted Income Doc after 3 Years holding their CC + too many GSTs have to Pay... |
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Oct 28 2015, 02:56 PM
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
fly126, got my card via Poslaju to office.
Yesterday another CS called me and said I cannot have 10k CL because their lowest CL for Plat is 15k, so that's the lowest I can get. I agreed though. Now I will need to struggle with their online banking... |
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