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Credit Cards Hong Leong Bank Wise Credit Card V2, 10% Cashback , Up to RM100 per month
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eric84cool
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Feb 23 2014, 11:31 PM
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QUOTE(ronnie @ Feb 23 2014, 11:26 PM) This is the same thign that happen to my friend when he got his first statement. The Category chosen weren't on the system... lucky for him, HLB had credit back the 10% rebate manually. Before swiping, best to call HLB a few times (different days/time) to "reverify" the correct chosen categories. I have 3 months statement didn't state the categories.....gonna call up HLB CS to screw gao gao..
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TSronnie
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Feb 23 2014, 11:43 PM
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QUOTE(eric84cool @ Feb 23 2014, 11:31 PM) I have 3 months statement didn't state the categories.....gonna call up HLB CS to screw gao gao.. OMG !!!! Yes... better "screw" HLB left,right,center,up,down. Sometimes it could be the Sales Agent's ignorance.
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sovietmah
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Feb 24 2014, 09:49 AM
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Seriously the rebate should show only in the hardcopy bill? I check hlb online seems like didnt see anthg in my FEB bill for JAN rebate (cut off at FEB 22th). Below is my transaction for JAN posting date 1st to 31st, i think i should entitled to rebate. And i choose petrol and grocery JAN 2014 bill  FEB 2014 bill This post has been edited by sovietmah: Feb 24 2014, 10:02 AM
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TSronnie
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Feb 24 2014, 10:10 AM
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sovietmah You better call up the HLB to complain kaw-kaw. Demand for the missing category and missing 10% rebate.
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sovietmah
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Feb 24 2014, 10:36 AM
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QUOTE(ronnie @ Feb 24 2014, 10:10 AM) sovietmah You better call up the HLB to complain kaw-kaw. Demand for the missing category and missing 10% rebate. Called. they said system down now cannot check, later they will call me back. For hardcopy bill, should have the category stated (in DEC, JAN bill too) But i not very sure if the rebate 10% should just reflects in hardcopy or together in online history too.
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TSronnie
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Feb 24 2014, 10:45 AM
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QUOTE(sovietmah @ Feb 24 2014, 10:36 AM) Called. they said system down now cannot check, later they will call me back. For hardcopy bill, should have the category stated (in DEC, JAN bill too) But i not very sure if the rebate 10% should just reflects in hardcopy or together in online history too. Rebate is reflected in the Online Transaction History also... Posted on 28th of each month. The chosen category will be shown on paper statement only.
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sovietmah
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Feb 24 2014, 10:48 AM
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QUOTE(ronnie @ Feb 24 2014, 10:45 AM) Rebate is reflected in the Online Transaction History also... Posted on 28th of each month. The chosen category will be shown on paper statement only. OK then, Definitely somethg was wrong there...
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aeiou228
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Feb 24 2014, 11:41 AM
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QUOTE(sovietmah @ Feb 24 2014, 09:49 AM) Seriously the rebate should show only in the hardcopy bill? I check hlb online seems like didnt see anthg in my FEB bill for JAN rebate (cut off at FEB 22th). Below is my transaction for JAN posting date 1st to 31st, i think i should entitled to rebate. And i choose petrol and grocery JAN 2014 bill  FEB 2014 bill  I don't see anything wrong here. Jan CB will be paid on 28th FEB. Today is only 24th FEB. Wait till 28th FEB and check again. But I noticed that you don't have DEC CB paid on 28th Jan, you don't have translations in DEC 2013 ??
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sovietmah
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Feb 24 2014, 11:56 AM
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QUOTE(aeiou228 @ Feb 24 2014, 11:41 AM) I don't see anything wrong here. Jan CB will be paid on 28th FEB. Today is only 24th FEB. Wait till 28th FEB and check again. But I noticed that you don't have DEC CB paid on 28th Jan, you don't have translations in DEC 2013 ?? Oh.. means i only see the rebate at March bill then? December met only 9 x > RM50 transaction.. (Face Palm)
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aeiou228
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Feb 24 2014, 12:41 PM
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QUOTE(sovietmah @ Feb 24 2014, 11:56 AM) Oh.. means i only see the rebate at March bill then? December met only 9 x > RM50 transaction.. (Face Palm) No, you will see the CB credited to 28th FEB. Anyway, your Jan spend more than RM2k+ and that effectively lower your CB yield to less than 5%.
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wan7075
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Feb 24 2014, 01:03 PM
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QUOTE(Yamy @ Feb 22 2014, 12:40 PM) Hi Guys, just to update i have called up the CS for my annual fee waiver request and his response is NOT POSSIBLE....so i just have to cancel my CC....Bye Bye WISE card!!! FYI, Hong Leaong will charge the annual fees 2 months before expiry date. You guys need to alert on this!! are you sure the annual charge is 2 months before the expiry month? you was charged for it? if not, where you get this info
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sovietmah
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Feb 24 2014, 01:32 PM
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QUOTE(aeiou228 @ Feb 24 2014, 12:41 PM) No, you will see the CB credited to 28th FEB. Anyway, your Jan spend more than RM2k+ and that effectively lower your CB yield to less than 5%. True. But i don't have any other card that can give such rebate.
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aeiou228
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Feb 24 2014, 01:48 PM
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QUOTE(sovietmah @ Feb 24 2014, 01:32 PM) True. But i don't have any other card that can give such rebate. mbb2amex, AOEN watami, OCBC Ti, Alliance Debit Card will be a good combination to Wise card.
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sovietmah
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Feb 24 2014, 01:54 PM
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QUOTE(aeiou228 @ Feb 24 2014, 01:48 PM) mbb2amex, AOEN watami, OCBC Ti, Alliance Debit Card will be a good combination to Wise card. OK.
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kokanchai
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Feb 24 2014, 05:53 PM
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Yamy
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Feb 24 2014, 09:54 PM
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QUOTE(wan7075 @ Feb 24 2014, 01:03 PM) are you sure the annual charge is 2 months before the expiry month? you was charged for it? if not, where you get this info  OK, My card will be expired in April 2014, i called up the CS, he told me the annual fee will be charged after 28 Feb...So is it 2 months earlier? I am not gonna take the risk and i will called up before 28 Feb to cancel my card. Maybe you can verify the CS statement with your own card and update us.
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TSronnie
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Feb 24 2014, 09:57 PM
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QUOTE(Yamy @ Feb 24 2014, 09:54 PM) OK, My card will be expired in April 2014, i called up the CS, he told me the annual fee will be charged after 28 Feb...So is it 2 months earlier? I am not gonna take the risk and i will called up before 28 Feb to cancel my card. Maybe you can verify the CS statement with your own card and update us.  Do you hold HLB WISE Card ? Why would your HLB WISE Card expires in April 2014 ??? This HLB WISE Card was introduce about 1+ years ago.
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Yamy
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Feb 24 2014, 10:05 PM
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QUOTE(ronnie @ Feb 24 2014, 09:57 PM) Do you hold HLB WISE Card ? Why would your HLB WISE Card expires in April 2014 ??? This HLB WISE Card was introduce about 1+ years ago. Guess there is some confuses over here...My physical card expiry is Apr 2017. However its near to a year that the bank is going to charge me annual fee....That's why i called up to clarify on the annual fees. Hope this will clear you up. This post has been edited by Yamy: Feb 24 2014, 10:06 PM
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andrekua2
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Feb 25 2014, 08:14 AM
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QUOTE(Yamy @ Feb 24 2014, 09:54 PM) OK, My card will be expired in April 2014, i called up the CS, he told me the annual fee will be charged after 28 Feb...So is it 2 months earlier? I am not gonna take the risk and i will called up before 28 Feb to cancel my card. Maybe you can verify the CS statement with your own card and update us.  Im quite sure this is not the case. My card expiry month falls on January, and only the GST was charged. Annual fee was charged the following month. To avoid GST, then yes. To avoid annual fee, well, I personally hold a few CC before and none charge annual fee before expiry month.
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andrekua2
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Feb 25 2014, 08:18 AM
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OK guys... just checked my recent transaction and noticed this.
20-Feb-2014 20-Feb-2014 11ANNUAL FEE REVERSAL 160.00
No, I did not threaten to cancel or anything. All I did is ask politely, whether or not it was possible to waive my annual fee.
Wish you luck...
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