Hong Leong Bank Wise Credit Card V1 | V2



PROS
- Get 10% reward, every day (10% cash back on your spending in the selected categories of your choice. )
- Up to RM100 in cash back every month based on your selected cash back categories as below

10 Categories [Merchants / Merchant Category Code(MCC)]
1. *Mobile [Maxis, Celcom, Digi, U Mobile and YES]
2. Pharmacies [Watsons, Caring and Eu Yan Sang outlets]
3. Groceries [All grocery stores (MCC 5411)]
4. Petrol [At all petrol pump only (MCC 5542)]
5. Dining [All dining outlets (MCC 5811, 5812, 5814)]
6. Departmental [Parkson, AEON, Isetan, Metrojaya, Robinsons, Tangs, GAMA and Sogo outlets]
7. Book Stores [MPH, Popular, Borders, Kinokuniya, Times, Smart and BookXcess stores]
8. Utilities [Electricity and Water (MCC 4900)]
9. Entertainment A[ll cinemas (MCC 7832), Ticket Charge, Ticketpro, Red Box and Neway]
10. Travel [All airlines (MCC 3000-3299, 4511), hotels (MCC 3501-3999, 7011), tour packages (MCC 4722, 4723)]
* Bonus Category

>> MCC Code Full List [.pdf] <<

CONS
- 10% Cashback only applicable to 2 selected categories + Mobile (by default)
- Min. RM50 spending per transaction, OCBC / MBB2 Amex at least we can get rebate at any amount spent
- With Annual Fee, not sure can waive or not --> wild_card_my confirmed with CS: No waiver
- No reward points given
- RM10 switching/maintenance fee if you want to change category

FAQs
1. How many cash back categories can I choose to enjoy for the 10% cash back?
You can select a maximum of two categories, in addition to one default bonus category (at current, the default bonus category is ‘Mobile') offered by the Bank to enjoy the 10% cash back.

2. When can I make my selection of cash back categories? Are there any cost/ fee incurred for the selection?
Selection of cash back categories is available in the card application form. All new enrolments at the point of application will be free of charge and will take effect upon card approval.

3. How do I earn the 10% cash back?
Just swipe a minimum of any 10 retail transactions monthly (minimum of RM50 per transaction) to activate the 10% cash back on your selected cash back categories.

4. Is there any capping on the cash back amount?
The cash back is capped at a maximum of RM100 per month.

5. Can I switch the selected spend categories after enrolment?
Yes, you may switch the cash back categories any time, throughout their card tenure, to suit your lifestyle and to maximize the cash back reward earned. For each switch of cash back category, a one-time maintenance service fee of RM10 will be charged at the point of maintenance and it will be effective on the following calendar month. Bonus category is NOT applicable to switch, except if amended at any time by the Bank.

6. How do I confirm if the switch has been made?
You will receive an SMS blast upon maintenance is conducted.
< Eg. RM0.00 HLB - Your HLBB card ending 2525 has been debited with MYR10 for account maintenance. The new selected category – TRAVEL will be effective from JAN13>

7. Where do I make the switch?
You may switch categories via:- Hong Leong Contact Centre at 03-7626 889 Download the category maintenance form from www.hlb.com.my Walk-in to any Hong Leong Bank branches

8. Is Supplementary Card' retail transactions accumulated into the total number of swipes to meet requirement of 10 retail swipes per month and are those transactions eligible for 10% cash back also?
Yes, all posted retail transactions on supplementary card will be taken into account as per principal card. However, cash back earned will be credited into the principal Cardholder account only.

9. When will the cash back be credited into Principal Cardholder's account?
The cash back will be calculated at the end of each calendar month and will be credited to the principal Cardholder's account on the 28th of the following month. Cardholder will see this reflected in their statement then.
Eg.
May-2013 transactions will get the 10% rebate on 28-June-2013
June-2013 transactions will get the 10% rebate on 28-July-2013
July-2013 transactions will get the 10% rebate on 28-Aug-2013

10. Are there Reward Points earnings on the Wise Credit Card?
There are no reward points for the Wise Credit Card.

11. Does the Wise Credit Card offer automatic insurance plans?
The Wise Credit Card does not offer free insurance plans.

12. Do I enjoy any cash back on other spend outside of enrolled cash back categories?
No, you are eligible for the 10% cash back on retail transactions based on your selected cash back category.

13. How will I know which merchants are eligible for cash back in a particular category?
An extensive range of merchants who are eligible for cash back are listed here and it will be updated periodically. Do note that cash back will be awarded based on merchant's corresponding Merchant Category Code (MCC) being assigned on each categories. The assignment of merchant category for each merchant is subject to classification by respective acquiring banks.

14. Do I earn cash back for overseas transactions in my selected cash back categories?
Yes, as long as the transactions are for merchants whose MCC corresponds with Cardholder's enrolled cash back categories. Eg. You spend USD100 in a restaurant in Los Angeles, and one of the cash back categories is Dining. Hence, you'll get 10% cash back in that category in local currency after conversion at prevailing exchange rate minus any administrative fees.

15. Which retail transactions are eligible for the minimum 10 swipes?
Eligible retail transactions include local and international retail and online purchases, recurring payments, insurance premiums, 0% Interest Easy Payment Plan (one time principal amount only) and Easy Payment Installment Plan (one time principal amount only); EXCLUDING, cash advance, balance transfer, Cash-on-Call, Call-for- Cash, Flexi-Payment Plan, fund transfer, fees and charges imposed by the Bank.

16. Can I apply for Wise card if I am currently holding another Hong Leong Bank credit card?
Yes, you may.

17. Are the retail transactions in a calendar month are counted based on posting date or transaction date?
Retail transactions in a calendar month are counted based on transaction posting date. Cash-Back is awarded based on the total posted Ringgit amount of eligible retail purchases charged to the Wise Card.

18. Are both Aeon Big and Aeon's supermarket are classified as Groceries Category to enjoy 10% cash back?
For Aeon, only Aeon Big is classified as Groceries Category to enjoy 10% cash back. All other supermarkets in Aeon's outlets are NOT classified as Groceries Category to eligible for cash back. The assignment of merchant category for each merchant is subject to classification by the respective acquiring banks.

19. If I were enrolled for Petrol category, can I enjoy the petrol cash back at any petrol stations? And, are both card transaction at petrol pump/ automated fuel dispenser and cashier counter eligible for petrol cash back?
Yes, you may enjoy petrol cash back for card transaction at automated fuel dispensers, applicable to any petrol stations. But, card transaction at petrol station's cashier counter will not be eligible for petrol cash back as the swipes at counter may include miscellaneous purchases, eg. food, drinks, etc.

Note The cash back will be calculated at the end of each calendar month. The cumulated cash back shall be credited monthly to the Principal Cardholder's account on the following calendar month and subject to maximum cash back of RM100 per month. 10% cash back is subject to a minimum of 10 retail transactions monthly (with a minimum of RM50 per transaction) in anything during the calendar month. For each switch of cash back category, a one-time maintenance service fee of RM10 will be charged at the point of maintenance. New category enrolment will be effective on the following calendar month. The Bonus Category of Mobile is not applicable to change.

Fees & Charges


Download SMS Transaction Alert Maintenance Form (pdf)

Official Site
T & C
Hong Leong Bank targets 100,000 "Wise Credit Card" holders - The Star

Promo Ad


* Special thanks to gauthjasmon_1 *

This post has been edited by ronnie: Dec 23 2013, 09:44 AM

Frequently Asked WISE Questions

1. You can view the Cash Rebate on the next day after it's posted on 28th of each month, via HLB Online Banking portal

2. All transactions posted in the SAME calendar month will be used to calculate the 10% Cash Back

3. Cash back given is based on round-up to the nearest RM
eg.
Total Spend : RM545
10% Cash Back : RM54.50
HLB gives Cash Back amount : RM55.00

4. Maximum achieveable nett cashback >10% (due to the round-up mechanism used by HLB)

5. Your chosen category will be shown per transactions in the CC Paper Statement (by mail)

6. Apply for GOLD card instead of PLATINUM to save on annual fee (RM160 vs RM300). Both types come with same benefits

7. Confirmed AEON Supermarket categorised as Groceries: Permas Jaya / Midvalley / Kinta City / Station 18

8. Paying TNB and SYABAS bills via UOB PayOnline is listed under Utilities category


This post has been edited by ronnie: Feb 13 2014, 07:50 AM

Well done.

This post has been edited by aeiou228: Apr 4 2013, 10:27 AM

Do anyone knw if use Wise to pay water and electric bill by Payonline,


the cash rebate still effective???

i thought annual fee is waived. mine was waived even i was not new to bank customer

This is good to know.... was the AF charged in the first statement ?

@aeiou228
Thanks for your reply.

So, it is actually based on transaction date, but must be posted before they calculate CB (28 of the following month).
Just curious, your statement date is on 28 of month?
I'll share my case after 28 April.

Do anyone knw if use Wise to pay water and electric bill by Payonline,


the cash rebate still effective???

It's hye doing the "clean-up" on any GST offset talk.... oops.

I wonder why not ?

It may gave readers WRONG impresssions because there are "adult kids" in the forum

mobile is free categery.
may i know if i buy the reload card or handphone from digi store online, do i get 10percent rebate= 10percent discount?

Good question indeed.
If you already have the WISE card in hand, you can try RM10 first to test water. If you don't have one yet, M2U to me and I test it for you. I will share the findings here

Logically speaking, if the mobile prepaid reload payment is made thru the same portal which entitles you to the 10% CB for postpaid payment, I guess you will be entitled to 10% CB too.

@ronnie, good work on v2... thanks for taking over...

##update on my WISE application process##
- Went to Gardens HLB branch, applied, waited for 3 weeks. No response, called Customer Service, status was cancelled
- Called up bank agent and got to know the reason, HLB approvers was unable to contact my Office number, appeal email is sent through bank agent to correct the number.
- HLB approvers took another week to call up and verify my existence. Its approved now but the card is to be couriered over.

For those whom wish to get this card, this number was given by the HLB CS team. 03-79501166. Its the HLB credit card telemarketing department. If card is rejected, you may reapply. If card is cancelled, there must be some pending issue and we need to go back to initial agent and appeal the case.

This post has been edited by xbotzz: Apr 5 2013, 04:35 PM

wah keep on makan all the posts... really hungry hye.........

First-year Annual Fee for WISE is waived for ALL customers who signup.

Received my second statement today and confirm that AEON BIG MV gets 10% CB under groceries.

Is the Departmental Store category based on MCC or Merchant Name ?

How come OCBC Titanium card reject Aeon Big as grocery, gave me only 1% instead of 5%.

Anyway good news if Wise card accepts it as grocery, 1 additional choice for me. Or is it certain location Aeon Big not accepted?

My OCBC rejected Aeon Big was in Bukit mertajam.

Did you asked OCBC what was the MCC code in AEON BIG Bukit Mertajam ? Please report in the OCBC Titanium Thread