the speed are getting better but dont know how long it will last

Here we go again. Less than 1 mbps download and 170++mbps upload when testing on speedtest.net.

Even http://speedtest.tm.com.my/ is giving me the same crappy result.

At least when i called the hotline to complain this time, the support drone admitted up front that there was a problem at my service area and offered to open a report right away instead of telling me to wait and see.

Hope this is not going to be a recurring problem.

my place ok already now

download 0.1mbps, upload 40mbps

complain many times, they ask me go speedtest.tm.com.my, test at their page download 100mbps...wtf..

download speed dipped to few Kbps only
but upload can go full speed
worse than yesterday

now opening LYN also sometimes will lag

line was ok for 3hour+ now back to 100kbps download and 40mb upload lol,cant even watch twitch.tv at 160p keep bufering xD.

yup slow again here in miri

No problem for me to access internet in KK here. I can watch twitch, youtube and facebook.

speedtest.net cant even load

Ya merh? 144p also cant load.

I have already created a report. I received the following message:

I asked for the cause of this problem. I said last week it happened too. Agent said dunno why it happened.

Those from Sarawak and Sabah kindly create a report on this matter too. The more reports there are, the more critical it is. Mana tahu next week same problem happened again

This post has been edited by Vickyle: Dec 9 2019, 06:25 PM

that's what they always say even if you know some others already made their complaints, I don't know is it because their system isn't showing, or they are just simply told to say so in their work manual. I hope you have gotten a report number, so you can file a complaint at https://aduan.skmm.gov.my/ .

my office got no issue on unifi but now i back home. the unifi is very slow.

exactly, we need more reports (with report numbers) created on this matter.

Before 5pm my friend said back to normal on 1pm. Now start again

line is damn slow here in bintulu

kanasai... sdk turtling again...

You need to get a report created and get a report number. If no report number obtained, your effort of getting them to fix your problem is pointless. The agent/operator can only do simple troubleshooting (refresh port) and create report for you. Your main goal is to get the technician to fix the problem. That's why you need a report to reach the technicians. No report = no issue = technician can tidur while you suffer

kanasai... sdk turtling again...

I already asked the TM customer service, a staff with a girl's name Siau Yin in the chatroom reply to me will resolve by 11 December 2019. Damn long, two days to wait??? I not so sure whether is that real. TM should solve this problem as fast as possible.