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Unifi Sabah-Sarawak UNIFI Thread, Free until Dec 24month contract promo

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GameSky
post Jun 17 2022, 10:33 AM

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From: meow meow

QUOTE(YoungMan @ Jun 17 2022, 08:36 AM)
The process from registration to installation took about 2 weeks + to complete.
1. Register your Digi fibre plan, either at Digi store or through agent. Upon registration they will give you a transfer ID.
2. Go to Tmpoint with the transfer ID to do thumbprint verification. Also make sure you do not have outstanding bill with Unifi, otherwise TM may reject the transfer request. To make it easy, I pay 1 month in advance. Any balance after the transfer, TM will refund through cheque to your home address.
3. Wait for TM to approve your transfer, which could take between 5 to 10 working days.
4. Digi will contact you to set appointment for installation.
5. During installation Digi just plug their router to the BTU and setup the connection, everything done in less than half hour. Their job is just limited to their own router, anything related to BTU/fibre cable/poll is TM's responsibility, hence TM technician will usually come along to make sure everything is OK. If need be they will replace the BTU for free, otherwise just use back the same BTU.

During the waiting period, you can still use your Unifi as usual so there will be no downtime. Heck, my Unifi was only terminated 1 week after Digi fibre installation. So I am able to have both ISP running simultaneously for a week.
*
nice...hows the connection so far.. it's on private ip rite?
YoungMan
post Jun 17 2022, 02:05 PM

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QUOTE(GameSky @ Jun 17 2022, 11:33 AM)
nice...hows the connection so far.. it's on private ip rite?
*
Yes private IP, but as long as you do not need to do port forwarding to access home server or CCTV, then it's fine. Even Unifi migrate their 100mbps and below plan to private IP.
So far the connection is not much different from TM, since Digi's routes half of it came from TM. If you use Celcom or Maxis fibre then the experience could be different because different peering partners.
GameSky
post Jun 18 2022, 10:04 AM

Nyancat too much
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From: meow meow

QUOTE(YoungMan @ Jun 17 2022, 02:05 PM)
Yes private IP, but as long as you do not need to do port forwarding to access home server or CCTV, then it's fine. Even Unifi migrate their 100mbps and below plan to private IP.
So far the connection is not much different from TM, since Digi's routes half of it came from TM. If you use Celcom or Maxis fibre then the experience could be different because different peering partners.
*
nice, just wondering if in case any technical issue comes out tho.. not a fan of digi cs from past experience.. just their packages r quite attractive
YoungMan
post Jun 18 2022, 12:19 PM

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QUOTE(GameSky @ Jun 18 2022, 11:04 AM)
nice, just wondering if in case any technical issue comes out tho.. not a fan of digi cs from past experience.. just their packages r quite attractive
*
This part, unfortunately the Digi CS for fibre is layered. For example if you have issue with speed, you call their CS line, they will take your report and channel it to the fibre team which will communicate with you through WhatsApp. Likewise for upgrade of speed. If they cannot solve your problem then they will arrange technician to come to your place.

I only have to deal with the CS once, took about 2 days for them to change the router.
frontierzone
post Aug 12 2022, 08:49 AM

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Got any Unifi problems in Kuching currently? Heard some areas down for more than 1 day.
GameSky
post Aug 12 2022, 12:06 PM

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From: meow meow

QUOTE(frontierzone @ Aug 12 2022, 08:49 AM)
Got any Unifi problems in Kuching currently? Heard some areas down for more than 1 day.
*
no problem here...
phunkydude
post Nov 19 2022, 02:53 PM

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Now that Streamyx has gone from my area,

Is $89/m the cheapest unlimited home broadband in Kuching metro ?

No requirement for high speed, just after unlimited data at slowest package available.

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