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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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keyo
post Dec 10 2018, 11:28 AM

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hi still not get 500
user posted image
using cable router ac55uhp
cable cat6
from modem to router cat5e
motherboard asrock z370 gaming k6 tq

This post has been edited by keyo: Dec 10 2018, 11:29 AM
TSASUSmy
post Dec 10 2018, 12:00 PM

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QUOTE(keyo @ Dec 10 2018, 11:28 AM)
hi still not get 500
user posted image
using cable router ac55uhp
cable cat6
from modem to router cat5e
motherboard asrock z370 gaming k6 tq
*
Hi keyo,

Have you try to do a factory reset on the router? Try reset it and test again.

Thank you
ulala2
post Dec 10 2018, 02:44 PM

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QUOTE(keyo @ Dec 10 2018, 11:28 AM)
hi still not get 500
user posted image
using cable router ac55uhp
cable cat6
from modem to router cat5e
motherboard asrock z370 gaming k6 tq
*
Earlier i also facing some problem like u.
After checking, only detected that is antivirus took too many resources from my pc and caused the speed cannot achieve at maximum level.
Try to disable and close ur antivirus/internet security software and test.

i using 55u with my old pc with Antivirus on = 4xx mbps

without antivirus = 6-700 mbps.

The spec on the PC sometimes also playing a factor for not achieve max speed.
G K Lai
post Dec 10 2018, 09:53 PM

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QUOTE(ASUSmy @ Dec 10 2018, 10:24 AM)
Hi G K Lai,

From the log given, it seen like the router detected disconnection from the modem, is the DSL signal from the modem are okay when the problem happen?

Dec  8 02:54:16 pppd[445]: Serial link appears to be disconnected.

Thank you
*
Oh I see, thanks!

I did not aware and was not using the computer when the disconnect and re-connection happens, so I don't know how was the DSL signal at that time.

However, I just try to set PPP Echo Interval from the original 6, to 30, as Maxis provided router's default value, and no more disconnection for for the past 24 hours already. Don't know if it is by coincidence or this value actually have the effect. sweat.gif

Thank you again for your reply. notworthy.gif
wanjun23
post Dec 12 2018, 02:36 AM

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Hi Asus
If i buy RT-AC68U from China, can i configure unifi and use it in malaysia?
Thank you.
ulala2
post Dec 12 2018, 02:05 PM

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ASUSmy,

Would like to check if in the event my router Lan 4 port got problem, is it possible to switch my IPTV using Lan 3 port?

If yes, how?
TSASUSmy
post Dec 12 2018, 02:50 PM

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QUOTE(wanjun23 @ Dec 12 2018, 02:36 AM)
Hi Asus
If i buy RT-AC68U from China, can i configure unifi and use it in malaysia?
Thank you.
*
Hi wanjun23,

You can try selecting the ISP profile at LAN->IPTV->UNIFI.

If no profile, you can set the VLAN manually.

Thank you
TSASUSmy
post Dec 12 2018, 03:07 PM

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QUOTE(ulala2 @ Dec 12 2018, 02:05 PM)
ASUSmy,

Would like to check if in the event my router Lan 4 port got problem, is it possible to switch my IPTV using Lan 3 port?

If yes, how?
*
Hi ulala2,

You can try set it manually using at LAN->IPTV.

Thank you
ulala2
post Dec 12 2018, 03:24 PM

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QUOTE(ASUSmy @ Dec 12 2018, 03:07 PM)
Hi ulala2,

You can try set it manually using at LAN->IPTV.

Thank you
*
When i select IPTV Manual setting, it come out with few area to configure, what should we put there?
kpse
post Dec 12 2018, 03:38 PM

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QUOTE(keyo @ Dec 10 2018, 11:28 AM)
hi still not get 500
user posted image
using cable router ac55uhp
cable cat6
from modem to router cat5e
motherboard asrock z370 gaming k6 tq
*
Off Qos ?need to off only can run 500mbps
SilentVampire
post Dec 12 2018, 04:41 PM

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QUOTE(ulala2 @ Dec 12 2018, 03:24 PM)
When i select IPTV Manual setting, it come out with few area to configure, what should we put there?
*
VLAN500 for Internet, VLAN600 for unifiTV.
ulala2
post Dec 12 2018, 05:05 PM

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QUOTE(SilentVampire @ Dec 12 2018, 04:41 PM)
VLAN500 for Internet, VLAN600 for unifiTV.
*
in AC86U, only have VID and PRIO

So i guess i need to fill in as

Internet VID=500, PRIO=0
Lan 3 VID=600, PRIO=0

Am i right?
SilentVampire
post Dec 12 2018, 05:23 PM

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QUOTE(ulala2 @ Dec 12 2018, 05:05 PM)
in AC86U, only have VID and PRIO

So i guess i need to fill in as

Internet VID=500, PRIO=0
Lan 3 VID=600, PRIO=0

Am i right?
*
Yes. You got it.
neuromancerx
post Dec 13 2018, 01:35 AM

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ASUSmy,

do you have any update/solution for the multicast issue faced by the AC86U users?

I'm referring to this problem: https://forum.lowyat.net/index.php?showtopi...post&p=90534068

This post has been edited by neuromancerx: Dec 13 2018, 01:35 AM
ulala2
post Dec 13 2018, 12:22 PM

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QUOTE(neuromancerx @ Dec 13 2018, 01:35 AM)
ASUSmy,

do you have any update/solution for the multicast issue faced by the AC86U users?

I'm referring to this problem: https://forum.lowyat.net/index.php?showtopi...post&p=90534068
*
I have the similar issue even i switch my Lan 4 to Lan 3 as IPTV.

After power off the equipment and reconnect, it always show that Hypptv equipment is wired connected but no internet.

Tries few method, the best is switch off the Hypptv equipment totaly by pull off the incoming power supply for some second and reconnect only work.
SUSstinky
post Dec 13 2018, 02:17 PM

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QUOTE(neuromancerx @ Dec 13 2018, 01:35 AM)
ASUSmy,

do you have any update/solution for the multicast issue faced by the AC86U users?

I'm referring to this problem: https://forum.lowyat.net/index.php?showtopi...post&p=90534068
*
I have been waiting for the fix for 3 months.
TSASUSmy
post Dec 13 2018, 04:56 PM

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QUOTE(neuromancerx @ Dec 13 2018, 01:35 AM)
ASUSmy,

do you have any update/solution for the multicast issue faced by the AC86U users?

I'm referring to this problem: https://forum.lowyat.net/index.php?showtopi...post&p=90534068
*
QUOTE(ulala2 @ Dec 13 2018, 12:22 PM)
I have the similar issue even i switch my Lan 4 to Lan 3 as IPTV.

After power off the equipment and reconnect, it always show that Hypptv equipment is wired connected but no internet.

Tries few method, the best is switch off the Hypptv equipment totaly by pull off the incoming power supply for some second and reconnect only work.
*
QUOTE(stinky @ Dec 13 2018, 02:17 PM)
I have been waiting for the fix for 3 months.
*
Hi neuromancerx, ulala2 & stinky,

Sorry for the delay, our RD still looking into the problem, will update ASAP once got the fix firmware.

In the meantime you can try use the remote control to go stand by mode and on again to see whether the HyppTV will have display or not.

Thank you
SUSstinky
post Dec 13 2018, 05:22 PM

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Joined: Feb 2005


QUOTE(ASUSmy @ Dec 13 2018, 04:56 PM)
Hi neuromancerx, ulala2 & stinky,

Sorry for the delay, our RD still looking into the problem, will update ASAP once got the fix firmware.

In the meantime you can try use the remote control to go stand by mode and on again to see whether the HyppTV will have display or not.

Thank you
*
Good to know it is still being worked on.

I always standby from remote. And when wake up from remote, still the same. 60 seconds wait for Hypptv to connect
shadowblack
post Dec 14 2018, 04:25 AM

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857 posts

Joined: Mar 2009


Just want to ask, currently using RT-AC5300. I thought the 2.4ghz signal support up to 1000Mbps but my speedtest only manage to get below 100Mbps. 5ghz signal doing fine as I manage to get 400+ Mbps

This post has been edited by shadowblack: Dec 14 2018, 04:27 AM
SilentVampire
post Dec 14 2018, 06:04 AM

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QUOTE(shadowblack @ Dec 14 2018, 04:25 AM)
Just want to ask, currently using RT-AC5300. I thought the 2.4ghz signal support up to 1000Mbps but my speedtest only manage to get below 100Mbps. 5ghz signal doing fine as I manage to get 400+ Mbps
*
Nope. It doesn’t. Click my signature and read ALL the green text for more info.


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