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Alex9182
post Mar 2 2018, 08:31 PM

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QUOTE(jusbella @ Mar 2 2018, 08:08 PM)
U should use lan to test first.
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Yes my first post, first paragraph already told tested using Lan is fine. smile.gif
JohnLai
post Mar 2 2018, 08:33 PM

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QUOTE(Alex9182 @ Mar 2 2018, 08:23 PM)
Using wifi analyser app found the signal gone missing few moments then come back.

This never happen to C1200.

I will give it a try later, if does not work as it should then i let know. smile.gif

Ps... I already posted at Asus link, should continue discuss there as this is tp-link thread.
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I would propose you to try those settings adjustment right away.
It should fix your slowdown problem. icon_rolleyes.gif
Alex9182
post Mar 2 2018, 08:35 PM

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May i ask. RT-N12HP default wireless setting will give those problems i listed in my first post? Or default wireless will work fine?

Maybe need to try only can know but if need to tweak, i will not accept the product.

It is not as advertised, easy and simple setup.

This post has been edited by Alex9182: Mar 2 2018, 08:40 PM
JohnLai
post Mar 2 2018, 08:43 PM

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QUOTE(Alex9182 @ Mar 2 2018, 08:35 PM)
May i ask. RT-N12HP default wireless setting will give those problems i listed in my first post? Or default wireless will work fine?

Maybe need to try only can know but if need to tweak, i will not accept the product.

It is not as advertised, easy and simple setup.
*
Answer is YES.

Enable Wireless Multicast Forwarding. ---> https://routerguide.net/how-to-adjust-optim...-network-speed/
Disable Enable WMM ASPD ---> https://routerguide.net/wmm-apsd-on-or-off/
Disable Enhanced interference management ---> Will force 40Mhz to 20Mhz + channel hopping around in congested environment. ---> Probably this explain your wifi signal gone missing few moments then come back.
Set Tx Power adjustment to 200 mW ---> default 80mw is too low. C1200 for instance transmit at 100mW

It is as advertised, easy and simple setup, no? bruce.gif
Alex9182
post Mar 2 2018, 08:46 PM

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Not simple, smile.gif
JohnLai
post Mar 2 2018, 08:51 PM

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QUOTE(Alex9182 @ Mar 2 2018, 08:46 PM)
Not simple, smile.gif
*
laugh.gif
Report back here after you make those changes with your speedtest.
Would like to see if the changes works for yours. (It works for mine)
Alex9182
post Mar 2 2018, 08:53 PM

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Deleted due to double post

This post has been edited by Alex9182: Mar 2 2018, 08:55 PM
Alex9182
post Mar 2 2018, 08:54 PM

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QUOTE(JohnLai @ Mar 2 2018, 08:51 PM)
laugh.gif
Report back here after you make those changes with your speedtest.
Would like to see if the changes works for yours. (It works for mine)
*
I will try (if i am able to) and report. smile.gif
Now need to go d.

cannavaro
post Mar 2 2018, 09:03 PM

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QUOTE(Alex9182 @ Mar 2 2018, 07:26 PM)
Need some help here: -

I bought RT-N12HP at Lazada, received today and after setup, i found that the speed test on PC connected using Lan cable is normal (Ping 15ms, Download 33mbps, Upload 10Mbps).

But to my surprise, WiFi connection tested on multiple android phone has below problem: -
1) Wireless connection unstable, some time disconnected.
2) Range is less then my Tp-Link Archer C1200 (Tm unit), around 50% less.
3) Speed test is inconsistent on multiple android phone. (see attached capture)
this must be a faulty unit unless some one can tell me simple solution to it.

I plan to return the unit to Lazada for full refund on Monday if no solution for it by then.

**Ps.. all setting default, only put in Pppoe setting and WiFi setting.
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Really strange results there.
sweat.gif
After receiving the unit, you straightaway flashed to the latest firmware right?
Other than tweaking the settings as suggested by someone, there is something simple that you can try.. if you haven't done this, that is - reset the router to factory defaults by pressing the reset button for about 5 seconds (instead of resetting using the GUI), reconfigure and do the tests again.

btw is your wireless on B/G/N mode? If yes change it to N only

Alex9182
post Mar 2 2018, 09:34 PM

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QUOTE(JohnLai @ Mar 2 2018, 08:51 PM)
laugh.gif
Report back here after you make those changes with your speedtest.
Would like to see if the changes works for yours. (It works for mine)
*
Is there a YouTube video i can follow as per your method?

Actually i watch Blacktubi video how to setup before i decide to purchase Asus because it is so easy to setup. smile.gif
JohnLai
post Mar 2 2018, 09:52 PM

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QUOTE(Alex9182 @ Mar 2 2018, 09:34 PM)
Is there a YouTube video i can follow as per your method?

Actually i watch Blacktubi video how to setup before i decide to purchase Asus because it is so easy to setup. smile.gif
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Read the manual?
http://dlcdnet.asus.com/pub/ASUS/wireless/...12HP_Manual.pdf

Page 31? bangwall.gif
cannavaro
post Mar 2 2018, 11:21 PM

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QUOTE(Alex9182 @ Mar 2 2018, 09:34 PM)
Is there a YouTube video i can follow as per your method?

Actually i watch Blacktubi video how to setup before i decide to purchase Asus because it is so easy to setup. smile.gif
*
I'm currently posting from my in laws place, they are using RT-N12HP B1 as main router that I set up previously
firmware is not the latest: 3.0.0.4.380_3479
speedtest via wifi is normal.
unifi 50Mbps, with 2 android boxes currenty streaming illegal iptv content and some smart phones probably running whatsapp xD
user posted image

Wireless settings:
user posted image

bandwidth is set at 20/40MHz because one of their devices last time had issues with the wifi when set at 40MHz

user posted image


Puteih
post Mar 3 2018, 12:55 AM

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Hello all,
Recently I bought an Asus RT-AC1300UHP router (well not so recent, was already using about 3 months or so). I'm using the cable connection between router and my PC. One thing I noticed was that when I play games, the connection keeps on dropping out of sudden. This has never happened when I use my old TM stock router. Cable is fine, WiFi is also fine. Firmware is also up to date.

Problem : Internet connection out of sudden drop in middle of games.

Troubleshooting:
- State of cable - OK
- WiFi - OK
- Firmware - Up to date

Is there anything else that I could check to fix this issue?
Alex9182
post Mar 3 2018, 10:04 AM

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QUOTE(JohnLai @ Mar 2 2018, 08:43 PM)
Answer is YES.

Enable Wireless Multicast Forwarding.  ---> https://routerguide.net/how-to-adjust-optim...-network-speed/
Disable Enable WMM ASPD ---> https://routerguide.net/wmm-apsd-on-or-off/
Disable Enhanced interference management  ---> Will force 40Mhz to 20Mhz + channel hopping around in congested environment.  ---> Probably this explain your wifi signal gone missing few moments then come back.
Set Tx Power adjustment to 200 mW  ---> default 80mw is too low. C1200 for instance transmit at 100mW

It is as advertised, easy and simple setup, no?  bruce.gif
*
Enable Wireless Multicast Forwarding. ---> can not find where to do this setting
Disable Enable WMM ASPD ---> Disabled (default is enable )
Disable Enhanced interference management ---> Disabled (default is enable )
Set Tx Power adjustment to 200 mW ---> default is performance, (power saving, fair, balance, good, performance)

setting done and apply and rebooted then test.

Hyppe working normally
tested using lan connected notebook, speed is normal. (see attached)
tested with android mobile phone, Ping, UL, DL - all not normal (see attached)

disappointing result. the router WiFi not working normally.


Attached thumbnail(s)
Attached Image Attached Image
kmrdeva
post Mar 3 2018, 10:12 AM

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QUOTE(Alex9182 @ Mar 3 2018, 10:04 AM)
setting done and apply and rebooted then test.

Hyppe working normally
tested using lan connected notebook, speed is normal. (see attached)
tested with android mobile phone, Ping, UL, DL - all not normal (see attached)

disappointing result. the router WiFi not working normally.
*
Try this - set no password for your wifi SSID and test again.

Many years ago had encountered an issue between wifi security settings and my old android phone. Something about the key settings or other.

If still same then maybe router is a lemon and needs to be sent to the shop.

This post has been edited by kmrdeva: Mar 3 2018, 10:18 AM
Alex9182
post Mar 3 2018, 10:22 AM

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QUOTE(kmrdeva @ Mar 3 2018, 10:12 AM)
Try this - set no password for your wifi SSID and test again.

Many years ago had encountered an issue between wifi security settings and my old android phone. Something about the key settings or other.

If still same then maybe router is a lemon and needs to be sent to the shop.
*
tested.
smile.gif


Ps..
today i added 1 device to the test (Samsung Tab S), the Tablet not able to get connected, it say something like "Authentication failed" wink.gif

This post has been edited by Alex9182: Mar 3 2018, 10:31 AM
Alex9182
post Mar 3 2018, 10:23 AM

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TQVM to all for helping,

i have done enough setup, twicking and testing, the result is disappointing and i have concluded the device is faulty.

i have call up Lazada and CS has ask me to return the product with original packing with all item and accessory to them for a full refund.

case closed. smile.gif

This post has been edited by Alex9182: Mar 3 2018, 10:24 AM
JohnLai
post Mar 3 2018, 10:23 AM

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QUOTE(Alex9182 @ Mar 3 2018, 10:22 AM)
tested.
smile.gif
*
Our condolence to you console.gif We tried our best to help.
Alex9182
post Mar 3 2018, 10:28 AM

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QUOTE(JohnLai @ Mar 3 2018, 10:23 AM)
Our condolence to you console.gif  We tried our best to help.
*
Special thanks to JohnLai who take a lot of time and effort to help me. smile.gif

now put back Archer C1200 TM unit back to work.
AVFAN
post Mar 3 2018, 10:38 AM

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QUOTE(Puteih @ Mar 3 2018, 12:55 AM)
Hello all,
Recently I bought an Asus RT-AC1300UHP router (well not so recent, was already using about 3 months or so). I'm using the cable connection between router and my PC. One thing I noticed was that when I play games, the connection keeps on dropping out of sudden. This has never happened when I use my old TM stock router. Cable is fine, WiFi is also fine. Firmware is also up to date.
Problem : Internet connection out of sudden drop in middle of games.
Troubleshooting:
- State of cable - OK
- WiFi - OK
- Firmware - Up to date
Is there anything else that I could check to fix this issue?
*
u may want put back the tm router, play the same game and reconfirm if it is tm incoming or asus router problem.

what about other uses... online streaming, torrent..?

last 2 days, i notice intermittent slowdowns.

and several people reported line down in pj, shah alam, subang, seremban.... in unifi thread.

 

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