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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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TSASUSmy
post Oct 16 2017, 11:36 AM

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QUOTE(muhiann @ Oct 10 2017, 05:34 PM)
HI AsusMy,
I'm just using router rtac1200g+.
I have problem with origin game download every game cannot download show Error: 4:302.
This error occur after i change to this router.I already try with my 4g broadband no problem such error can download.
Maybe some setting mess up with that router that blocked connection origin game download.I search that error info show the is some blocked connection that maybe on router setting that i dont know.
Can asusmy help me.
Btw already update with latest firmware.
tq
I already try use google dns but still not success.
any other solution possible to fix?
*
Hi muhiann,

Try turning off the firewall on the ASUS router, if still cannot, maybe you can try the fix from the link below. It seen like a lot of people having the same problem.

Is you previous router have this problem?

http://answers.ea.com/t5/Technical-Issues/...nt/td-p/6156716

Thank you
TSASUSmy
post Oct 16 2017, 11:42 AM

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QUOTE(touristking @ Oct 11 2017, 07:07 AM)
Hi. Printer hooked to Asus router's USB. Laptop linked to Asus router by Wifi. May I ask, how to print from laptop to this printer? Thanks
*
Hi touristking,

You can click on the link below for the step to install the printer.

https://www.asus.com/support/FAQ/114046

Thank you
TSASUSmy
post Oct 16 2017, 11:43 AM

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QUOTE(blacktubi @ Oct 11 2017, 09:26 PM)
Top up a bit and get RT-AC68U biggrin.gif

I not sure if RT-AC66U B1 is available here already. AsusMY
*
Hi blacktubi,

Yup, the RT-AC66U B1 is in the market already.

Thank you
TSASUSmy
post Oct 16 2017, 11:48 AM

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QUOTE(vince316 @ Oct 15 2017, 04:54 PM)
Using cable connection. (sorry forgot to mention)
Which i think should not be any different.
Anyway the box says up to 300mbps.
*
Hi vince316,

Yes the cable able to support the 100Mbps.

I believe when you apply for 100Mbps, the TM will provide you a dual-band router?

You can click on the link below to understand more on the WiFi speed.

https://www.cnet.com/how-to/your-router-isn...t-is-heres-why/

Thank you
FameMoon
post Oct 16 2017, 12:08 PM

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Hi..I currently want to replace my company's TM router to asus one..the model is RT-AC1200G+.. after setting up pppoe account setting, nothing happened..just endless loading
Attached Image

What to do? Unifi Biz package 100Mbps
jusbella
post Oct 16 2017, 12:36 PM

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QUOTE(FameMoon @ Oct 16 2017, 12:08 PM)
Hi..I currently want to replace my company's TM router to asus one..the model is RT-AC1200G+.. after setting up pppoe account setting, nothing happened..just endless loading
Attached Image

What to do? Unifi Biz package 100Mbps
*
U need to tick SPECIAL REQUIREMENT FROM ISP.
limadekad
post Oct 16 2017, 12:40 PM

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Whats the difference between Asus DSL-N12HP, N12U and N12E_C1?
FameMoon
post Oct 16 2017, 01:00 PM

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QUOTE(jusbella @ Oct 16 2017, 12:36 PM)
U need to tick SPECIAL REQUIREMENT FROM ISP.
*
Already did..and I chose unifi-business..I click next, it went to Wireless setting, I click next, it go back to the aforementioned page and loading endlessly..
jusbella
post Oct 16 2017, 01:39 PM

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QUOTE(FameMoon @ Oct 16 2017, 01:00 PM)
Already did..and I chose unifi-business..I click next, it went to Wireless setting, I click next, it go back to the aforementioned page and loading endlessly..
*
Yup, then u can just refresh the page. Don't worry the progress keep loading.
xXAaronXx
post Oct 16 2017, 01:51 PM

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ASUSmy, my AC68U is out of warranty and it keeps hang now when I torrent. Running on the latest Merlin firmware. How much the cost to repair?
skywardsword
post Oct 16 2017, 02:53 PM

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So will Asus ever offer an 8port router, (gigabit Ethernet back haul with Lyra mesh wifi?)


TSASUSmy
post Oct 16 2017, 03:08 PM

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QUOTE(limadekad @ Oct 16 2017, 12:40 PM)
Whats the difference between Asus DSL-N12HP, N12U and N12E_C1?
*
Hi limadekad,

You can visit the link below and check the models you compare to see their different.

https://www.asus.com/Networking/All-Series/

Thank you
TSASUSmy
post Oct 16 2017, 03:12 PM

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QUOTE(xXAaronXx @ Oct 16 2017, 01:51 PM)
ASUSmy, my AC68U is out of warranty and it keeps hang now when I torrent. Running on the latest Merlin firmware. How much the cost to repair?
*
Hi xXAaronXx,

Sorry to inform you that we didn't provide networking hardware repair in Malaysia. All our RMA unit are replaced with new unit.

Do you want to try use back original firmware to see whether the router will hang or not?

Thank you
TSASUSmy
post Oct 16 2017, 03:20 PM

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QUOTE(skywardsword @ Oct 16 2017, 02:53 PM)
So will Asus ever offer an 8port router, (gigabit Ethernet back haul with Lyra mesh wifi?)
*
Hi skywardsword,

For router with 8 LAN ports, we do have 3 models. RT-AC88U, GT-AC5300 and BRT-AC828. But router with 8 LAN ports and with mesh network feature, we don't have that yet.

Thank you
xXAaronXx
post Oct 16 2017, 03:23 PM

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From: Puchong
QUOTE(ASUSmy @ Oct 16 2017, 03:12 PM)
Hi xXAaronXx,

Sorry to inform you that we didn't provide networking hardware repair in Malaysia. All our RMA unit are replaced with new unit.

Do you want to try use back original firmware to see whether the router will hang or not?

Thank you
*
Hello ASUSmy, if out of warranty will be charge full price?
FameMoon
post Oct 16 2017, 03:29 PM

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QUOTE(jusbella @ Oct 16 2017, 01:39 PM)
Yup, then u can just refresh the page. Don't worry the progress keep loading.
*
Silly me..never work on chrome, work flawlessly on Microsoft Edge..fml..problem solved..thank you for assistance
TSASUSmy
post Oct 16 2017, 04:08 PM

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QUOTE(xXAaronXx @ Oct 16 2017, 03:23 PM)
Hello ASUSmy, if out of warranty will be charge full price?
*
Hi xXAaronXx,

What I mention on previous reply is apply to in warranty cases. For out of warranty, we didn't do any repairing.

Thank you
TSASUSmy
post Oct 16 2017, 04:12 PM

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QUOTE(mrdude @ Oct 16 2017, 03:38 PM)
Is there any way to install Download Master on rtac1200g+?
*
Hi mrdude,

Unfortunately due to the different type of chipset used on this model, we unable to add the Download Master feature on this router.

Thank you
muhiann
post Oct 16 2017, 04:17 PM

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QUOTE(ASUSmy @ Oct 16 2017, 11:36 AM)
Hi muhiann,

Try turning off the firewall on the ASUS router, if still cannot, maybe you can try the fix from the link below. It seen like a lot of people having the same problem.

Is you previous router have this problem?

http://answers.ea.com/t5/Technical-Issues/...nt/td-p/6156716

Thank you
*
Thank you for reply.

I already off firewall on router n windows.I don't have issue on my previous router rtn12d1.
I read the link you give seem like maybe origin issue. Already chat with origin technical support and they already give temporary fix solution and now can download.

Thanks for help.

megnamon
post Oct 16 2017, 05:21 PM

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QUOTE(ASUSmy @ Oct 16 2017, 11:05 AM)
Hi megnamon,

Can you try changing the WiFi channel and is using LAN port also have this problem?

Thank you
*
Right now im using wired and WiFI channel is in default setting

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