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 Official Windows Phone 8 Discussion Thread! V2, Nokia Lumias / HTC 8x,s / Samsung ATIVS

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dlwl
post Feb 27 2013, 10:10 PM

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was there any mentioned date of when 720 and 520 will be arriving?
godhpf
post Feb 27 2013, 10:28 PM

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My 620 is still with Nokia Care. I'm considering writing to the press and lodging a complaint at consumer tribunal. Sigh
vostro78
post Feb 27 2013, 10:28 PM

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QUOTE(evilpuppy @ Feb 27 2013, 06:41 PM)
im pretty much sure your radio is toasted, i have exactly the same problem no 1 ~ no 3.
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of...ur 920 same problem as mine? so after u send for warranty problem solve/ they change a new set for you or repair ? how long it takes?
godhpf
post Feb 27 2013, 10:41 PM

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QUOTE(vostro78 @ Feb 27 2013, 10:28 PM)
of...ur 920 same problem as mine? so after u send for warranty problem solve/ they change a new set for you or repair ? how long it takes?
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LOL evilpuppy and me have sent our lumias to Nokia Care for a very very very long time and have yet to get it back. Both of us have sent the phone for more than a month. It's the sixth week for me.

EDIT:
Be prepared for endless misery when you send in your Lumia.
I'm so pissed that I'm considering writing to the press & complaining at consumer tribunal.
Please note that this is even after I've written an email to Stephen Elop and escalated it.

This post has been edited by godhpf: Feb 27 2013, 10:55 PM
weim76
post Feb 27 2013, 11:29 PM

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QUOTE(godhpf @ Feb 27 2013, 10:41 PM)
LOL evilpuppy and me have sent our lumias to Nokia Care for a very very very long time and have yet to get it back. Both of us have sent the phone for more than a month. It's the sixth week for me.

EDIT:
Be prepared for endless misery when you send in your Lumia.
I'm so pissed that I'm considering writing to the press & complaining at consumer tribunal.
Please note that this is even after I've written an email to Stephen Elop and escalated it.
*
Yeah, 6 weeks is too long already. If they don't have any more spare mainboards, the least they could do is to replace you with a brand new set. But sadly, Nokia is not Apple.
Lucky for me, my Lumia 820 was fixed within a week (mainboard replaced due to mic problem) - most likely because there were plenty of spare mainboards for 820.
lastlion
post Feb 27 2013, 11:32 PM

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QUOTE(godhpf @ Feb 27 2013, 10:41 PM)
LOL evilpuppy and me have sent our lumias to Nokia Care for a very very very long time and have yet to get it back. Both of us have sent the phone for more than a month. It's the sixth week for me.

EDIT:
Be prepared for endless misery when you send in your Lumia.
I'm so pissed that I'm considering writing to the press & complaining at consumer tribunal.
Please note that this is even after I've written an email to Stephen Elop and escalated it.
*
DAng...I really wanted to send my Lumia 920, coz of a heating problem and some clacking sound when shaking it (previously don't hv such sound...happen only after I accidentally drop it on Monday cry.gif ).
But their customer service really holding me back from sending it. sweat.gif
Andrew Lim
post Feb 28 2013, 12:27 AM

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Nokia's customer service used to be better. When I sent in my N82 to fix a camera shutter problem few years ago I got it back in a week.

After Elop took over he has been laying off people left and right. I think they have a lack of qualified customer support personnel now.
-ahtiang-
post Feb 28 2013, 08:32 AM

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guys and gals... you must grab this game! it's to me the first ever proper game which qualified for XBOX title lol... tongue.gif the graphics is AMAZING and it supports multiplayer as well... and it cost only USD 0.99

user posted image

credits above goes to wpcentral.com

This post has been edited by -ahtiang-: Feb 28 2013, 08:34 AM
GothFebrio
post Feb 28 2013, 09:04 AM

too long...did not read
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QUOTE(-ahtiang- @ Feb 28 2013, 08:32 AM)
guys and gals... you must grab this game! it's to me the first ever proper game which qualified for XBOX title lol...  tongue.gif  the graphics is AMAZING and it supports multiplayer as well... and it cost only USD 0.99

user posted image

credits above goes to wpcentral.com
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bought it! great game, very nice graphic and cheap. rclxms.gif
IceBikers
post Feb 28 2013, 09:51 AM

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QUOTE(vostro78 @ Feb 27 2013, 06:25 PM)
after a months of using this phone... last 2 weeks convert this phone from spare phone to main usage phone... and i found problem!

anyway if that was due to my setting pls enlight me..

1. whatsapp still like old time... slow receiving... that is problem 1... problem 2 is after i read the new message and out...the live tile still show the new of message i didnt read...i close the screen, unlock, lock unlock, goto other page 9setting, go back home screen... open browser. go back to home screen... still show me the unread message.....
2. call drop when receive sms.... wat lau eh,.... why happen to me... my call just drop everytime i receive a sms.... tested 1 week 100% confirm... switch back to nexus tomoro...

3. once line drop off.... meaning i cant call out also...is it happen to me only? i use all telco default setting only..i am on maxis line. i hv to wait few minutes...ies is few minutes then only i can see the "G" or "H"....
4. i want a big ring volume , but when i switch it more then 20... problem... the dial keypad sound also increase... can i hv like IOS that the keypad sound is soft soft type ? yes i know i can switch this off...but i wondering do i hv other selection ?
5. the antenna signal is weaker then ip4s..that i can say... and plus above keep on dropping call and later no signal....everyday i will receive sms notify me i got missed call...

6. my battery unit is vy loose... i can feel the battery is shaking when i carry the phone up and down.... is this call "vibrate battery"..hahahah...everytime open casing the battery "auto eject"......any lumia user hv this problem....i heard that lumia 620 same also.
of cos this phone also got good things one...the battery is better then my nexus.camera better also...and my yellow set can attract more eye ball as well...

will still carry this phone out but demote it back to my secondary line ... i cant tolerate the drop call issue...
*
1. Try re-initiate/reset connection by,
- turning flight mode on and off, or
- restart phone

TSevilpuppy
post Feb 28 2013, 01:42 PM

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QUOTE(godhpf @ Feb 27 2013, 10:41 PM)
LOL evilpuppy and me have sent our lumias to Nokia Care for a very very very long time and have yet to get it back. Both of us have sent the phone for more than a month. It's the sixth week for me.

EDIT:
Be prepared for endless misery when you send in your Lumia.
I'm so pissed that I'm considering writing to the press & complaining at consumer tribunal.
Please note that this is even after I've written an email to Stephen Elop and escalated it.
*
yup, i was so frustrated of waiting... !!! considering my was 8th week sent in for warranty!!! so, did they reply your complaints??




godhpf
post Feb 28 2013, 02:04 PM

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QUOTE(evilpuppy @ Feb 28 2013, 01:42 PM)
yup, i was so frustrated of waiting... !!! considering my was 8th week sent in for warranty!!!  so, did they reply your complaints??
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I just came back from Nokia Care. They replaced a unit for me. I couldn't add a Microsoft account in the Nokia Care. Because of that I couldn't download any apps. So I came back, hard reset the phone and try again. SAME PROBLEM. hahahahahahaha

EDIT: I got a call from their higher ups. Let's see how this would unfold.

This post has been edited by godhpf: Feb 28 2013, 02:05 PM
TSevilpuppy
post Feb 28 2013, 02:15 PM

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what?? same problem even after replace a unit???


lastlion
post Feb 28 2013, 02:23 PM

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QUOTE(godhpf @ Feb 28 2013, 02:04 PM)
I just came back from Nokia Care. They replaced a unit for me. I couldn't add a Microsoft account in the Nokia Care. Because of that I couldn't download any apps. So I came back, hard reset the phone and try again. SAME PROBLEM. hahahahahahaha

EDIT: I got a call from their higher ups. Let's see how this would unfold.
*
try adjusting your 'time & date' and 'location' to Malaysia's. When I first bought my Lumia 920 I got the same problem and I'm able to sign in into my Microsoft acct by adjusting those...don't let it set to automatic. This solution I found it in Microsoft website.

thesun
post Feb 28 2013, 02:32 PM

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QUOTE(lastlion @ Feb 28 2013, 02:23 PM)
try adjusting your 'time & date' and 'location' to Malaysia's. When I first bought my Lumia 920 I got the same problem and I'm able to sign in into my Microsoft acct by adjusting those...don't let it set to automatic. This solution I found it in Microsoft website.
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rclxms.gif
godhpf
post Feb 28 2013, 03:24 PM

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QUOTE(lastlion @ Feb 28 2013, 02:23 PM)
try adjusting your 'time & date' and 'location' to Malaysia's. When I first bought my Lumia 920 I got the same problem and I'm able to sign in into my Microsoft acct by adjusting those...don't let it set to automatic. This solution I found it in Microsoft website.
*
Tried that. I've hard reset my 620, 820, 920 countless times that I've become a pro at it. LOL

QUOTE(evilpuppy @ Feb 28 2013, 02:15 PM)
what?? same problem even after replace a unit???
*
Yes! Same problem. Just slightly less severe. rclxub.gif doh.gif

EDIT: So...good luck evilpuppy. Might have same problem even after repairs.
evilpuppy, you probably should escalate the case. otherwise I don't know how much longer you need to wait.

This post has been edited by godhpf: Feb 28 2013, 03:30 PM
TSevilpuppy
post Feb 28 2013, 03:37 PM

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QUOTE(godhpf @ Feb 28 2013, 03:24 PM)
Tried that. I've hard reset my 620, 820, 920 countless times that I've become a pro at it. LOL
Yes! Same problem. Just slightly less severe.  rclxub.gif  doh.gif

EDIT: So...good luck evilpuppy. Might have same problem even after repairs.
evilpuppy, you probably should escalate the case. otherwise I don't know how much longer you need to wait.
*
well, if you dn't mind send me a cc copy of your email too so i could attach along with my cases to put more pressure.

yesterday i call amcorp the guy told me next thurday they will receive batch of sparepart but was unable to confirm my replacement available or not!! rclxub.gif rclxub.gif what kind of stupid procedure they are running??


godhpf
post Feb 28 2013, 03:54 PM

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QUOTE(evilpuppy @ Feb 28 2013, 03:37 PM)
well, if you dn't mind send me a cc copy of your email too so i could attach along with my cases to put more pressure.

yesterday i call amcorp the guy told me next thurday they will receive batch of sparepart but was unable to confirm my replacement available or not!! rclxub.gif  rclxub.gif  what kind of stupid procedure they are running??
*
LOL, that's their modus operandi. Receive spare part but don't know if the ones you need are included or not. Received that excuse before. LOL
You pool the cases? I think my name most probably already in Nokia Care Amcorp blacklist as a very troublesome customer. LOL. Instead of arguing with them, I've escalated the cases to the top.

This post has been edited by godhpf: Feb 28 2013, 04:00 PM
ktek
post Feb 28 2013, 05:21 PM

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QUOTE(FlamingR @ Feb 27 2013, 01:08 PM)
Nokia Maps/City Lens and Drive+ are now renamed to HERE Maps/City Lens and Drive+. Looks like Nokia is branching out their navigation systems so those apps are not NOKIA exclusive.
*

i find out HERE use same mapping data as BING
no wonder it can get address offline becos i already download Malaysia BING map
ashwin988
post Feb 28 2013, 06:04 PM

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Hi guys just a question. I text and facebook message alot of my lumia 920. A lot meaning alot.. but honestly my batter is dying in like 8 tomax 11 hours. How do you all fare? Honestly is it the same? Cause its only texting thats basically it.
I am wondering if my battery is having an issue right now. Do let me know guys. Thanks.

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