QUOTE(paddyps @ Mar 27 2013, 10:35 AM)
hi thanks for the advice! yesterday the second engineer came, and wow... exactly the same problem again!! i can't believe it! how can there be so many defective keyboards??!! and all not working at the exact same spot also!! this is ridiculous!! and the engineer said they will replace with a new keyboard... again???!! wow then every week i wait for them to replace keyboards??!! why didn't they check what's wrong with the first keyboard they took back?? this is just poor technical support, cannot find out the root of the problem...
ugh so angry... i emailed them, threaten to ask for refund... so far no reply yet... you are right, guess i should call them...
every keyboard is like that? guess you need a total replacement. threaten them to do so.ugh so angry... i emailed them, threaten to ask for refund... so far no reply yet... you are right, guess i should call them...
Mar 27 2013, 10:50 AM

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