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 Dell 14r or 15r special edition

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JJKTP
post Mar 27 2013, 07:20 PM

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QUOTE(raymondtong94 @ Mar 27 2013, 07:14 PM)
i had familiar with windows 8 in around 30 minutes yesterday. i cant say i hate nor i love it but i just love the mobile apps that are pre-installed. it helps me connect to facebook and my gmail while receiving notifications. but sometimes, when i wanted to switch to desktop, its just annoying a bit. smile.gif

oh yes, the CD for windows 7 home basic maybe cost around RM50.
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RM50 for ori W7B? Any idea where to get it?
raymondtong94
post Mar 27 2013, 07:35 PM

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QUOTE(JJKTP @ Mar 27 2013, 07:20 PM)
RM50 for ori W7B? Any idea where to get it?
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sorry. posted without checking. that price is for COA.

it costs RM240 for OEM retail. found at lelong

This post has been edited by raymondtong94: Mar 27 2013, 07:36 PM
JJKTP
post Mar 27 2013, 07:57 PM

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QUOTE(raymondtong94 @ Mar 27 2013, 07:35 PM)
sorry. posted without checking. that price is for COA.

it costs RM240 for OEM retail. found at lelong
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What is COA?
raymondtong94
post Mar 27 2013, 07:58 PM

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QUOTE(JJKTP @ Mar 27 2013, 07:57 PM)
What is COA?
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Certificate of Authenticity
JJKTP
post Mar 27 2013, 08:04 PM

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QUOTE(raymondtong94 @ Mar 27 2013, 07:58 PM)
Certificate of Authenticity
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Meaning?
wavezard
post Mar 27 2013, 08:24 PM

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i only sell cd key only....but no win7 though....refer my siggy.....


dell 14r se speaker good? screen quality? as i love stream netflix from the shop y400..really good
raymondtong94
post Mar 27 2013, 08:45 PM

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QUOTE(JJKTP @ Mar 27 2013, 08:04 PM)
Meaning?
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QUOTE(wikipedia)
A certificate of authenticity (COA) is a seal or small sticker on a proprietary computer program, t-shirt, jersey, or any other memorabilia or art work, especially in the world of computers and sports, it is commonly a seal on paper authenticating a specific art work which and is made to demonstrate that the item is authentic. Computer COAs have a license number on them, which verifies that the program is a genuine, legal copy. Art work or posters come with a certificate of authenticity signed and sealed by a reputable appraiser or auction house.


QUOTE(wavezard @ Mar 27 2013, 08:24 PM)
i only sell cd key only....but no win7 though....refer my siggy.....
dell 14r se speaker good? screen quality? as i love stream netflix from the shop y400..really good
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every dell comes with premium sound speakers. so i can its good. even my brother's dell 15r speakers also rocks.
paddyps
post Mar 27 2013, 09:17 PM

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QUOTE(raymondtong94 @ Mar 27 2013, 02:45 PM)
you are really unlucky. maybe it could be the wire problem, or the pin in the mobo is defective, or its the style of chiclet keyboards?
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i have no idea... i thought it's their technical support's job to find out?? and the Dell support guy just kept saying "I don't see any issue..." well, if no issue then take this laptop back and use it then!! its barely 1 month old...

QUOTE(nexus2238 @ Mar 27 2013, 05:43 PM)
Call Dell, DEMAND a new laptop. Tell them changing keyboard 3 times and still could not eradicate / identity the source of problem is not acceptable. All the engineers that serviced you can confirm your complaint is valid.
Just demand it cold and collected.
If you don't like to talk to that particular Dell support, demand to talk to someone else smile.gif
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i did exactly that, except the cold and collected part i guess... anyway the guy kept saying "i don't see any issue" "engineers said there's no problem" (wow, just lied like that, if their engineers said there's no problem they won't be sending so many keyboards to me) "i'm sorry we cannot give you a replacement unit" "you will be charge RM80 for a refund" since when does a refund get charged, anyway??? and this is a new laptop somemore??

at least the engineer (somewhat) helped me by asking the guy to change motherboard or some (palm?) rest... they may come again tomorrow, so we'll see...

i see the con of on-site service like Dell's now, with issue like mine, if you go to a shop, you can probably change various spare parts until the problem is fixed. with Dell's, you have to wait for each spare part to arrive, make appointment to meet them each time, wasting a lot of time and dragging out the problem...
paddyps
post Mar 27 2013, 09:21 PM

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btw, i'm using windows 8 now. still not familiar enough with it, but it is bearable...
raymondtong94
post Mar 27 2013, 09:22 PM

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QUOTE(paddyps @ Mar 27 2013, 09:21 PM)
btw, i'm using windows 8 now. still not familiar enough with it, but it is bearable...
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i just upgraded to it yesterday. biggrin.gif

spent around 30 minutes and now im familiar with it.
JJKTP
post Mar 27 2013, 10:32 PM

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QUOTE(raymondtong94 @ Mar 27 2013, 07:58 PM)
Certificate of Authenticity
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Thanks for the info. By the way, how do I make myself entitle to this CoA so I can get genuine W7 at RM50 like you said?
raymondtong94
post Mar 27 2013, 10:38 PM

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QUOTE(JJKTP @ Mar 27 2013, 10:32 PM)
Thanks for the info. By the way, how do I make myself entitle to this CoA so I can get genuine W7 at RM50 like you said?
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oh no. i accidentally posted that due to wrong info (cuz of fast check and scan). it is better to buy a retail OEM at RM240 (W7B)
JJKTP
post Mar 27 2013, 10:49 PM

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QUOTE(raymondtong94 @ Mar 27 2013, 10:38 PM)
oh no. i accidentally posted that due to wrong info (cuz of fast check and scan). it is better to buy a retail OEM at RM240 (W7B)
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I see. Thanks bro.
nexus2238
post Mar 28 2013, 09:33 AM

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QUOTE(paddyps @ Mar 27 2013, 09:17 PM)
did exactly that, except the cold and collected part i guess... anyway the guy kept saying "i don't see any issue" "engineers said there's no problem" (wow, just lied like that, if their engineers said there's no problem they won't be sending so many keyboards to me) "i'm sorry we cannot give you a replacement unit" "you will be charge RM80 for a refund" since when does a refund get charged, anyway??? and this is a new laptop somemore??

at least the engineer (somewhat) helped me by asking the guy to change motherboard or some (palm?) rest... they may come again tomorrow, so we'll see...

i see the con of on-site service like Dell's now, with issue like mine, if you go to a shop, you can probably change various spare parts until the problem is fixed. with Dell's, you have to wait for each spare part to arrive, make appointment to meet them each time, wasting a lot of time and dragging out the problem...
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As I said, if you feel the person on the other side of the line (Dell Support) is not "happening", demand to talk to another person.

Have you actually been to SC of other brands before? laugh.gif icon_rolleyes.gif I count lucky star for Dell Malaysia warranty support for consumer laptops. You have technician coming to you to fix thing for you, and yet you think it is better to send laptop to SC? And you seriously think technician in SC (for other brands) will fix it on the spot for you while you wait? smile.gif

Anyway, if the technician come this time and the issue is still not resolved, call Dell Support, and DEMAND a replacement of new laptop. Refer to 1st paragraph smile.gif

This post has been edited by nexus2238: Mar 28 2013, 09:34 AM
nexus2238
post Mar 28 2013, 09:40 AM

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QUOTE(JJKTP @ Mar 27 2013, 06:40 PM)
W8 at RM100? Is this good or bad? Bear in mind that I will need to buy W7 and install it on the notebook. I just hate W8 GUI.
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http://configure.ap.dell.com/dellstore/con...s=dhs&cs=mydhs1

compare with this spec. This give you Linux (free) but with medium low end Nvidia GPU (which cost ~ RM100), and is RSP RM1499.
The 1st link come with W8, no discrete GPU, RSP RM1399 (other specs are the same).
W8 retail cost ~ RM300.

Now you tell me which one is a better deal? laugh.gif
JJKTP
post Mar 28 2013, 12:59 PM

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QUOTE(nexus2238 @ Mar 28 2013, 09:40 AM)
http://configure.ap.dell.com/dellstore/con...s=dhs&cs=mydhs1

compare with this spec. This give you Linux (free) but with medium low end Nvidia GPU (which cost ~ RM100), and is RSP RM1499.
The 1st link come with W8, no discrete GPU, RSP RM1399 (other specs are the same).
W8 retail cost ~ RM300.

Now you tell me which one is a better deal? laugh.gif
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I'm sure it sounds like a good deal to some. But I definitely do know that I don't want the extra heat (no dedicated GPU, which is also the reason I go for ULV CPU) as well as W8 (which I hate its GUI).

If it is W7 though, then I will be happy to take it. thumbup.gif
JJKTP
post Mar 28 2013, 01:11 PM

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QUOTE(nexus2238 @ Mar 28 2013, 09:33 AM)
As I said, if you feel the person on the other side of the line (Dell Support) is not "happening", demand to talk to another person.

Have you actually been to SC of other brands before? laugh.gif  icon_rolleyes.gif I count lucky star for Dell Malaysia warranty support for consumer laptops. You have technician coming to you to fix thing for you, and yet you think it is better to send laptop to SC? And you seriously think technician in SC (for other brands) will fix it on the spot for you while you wait? smile.gif

Anyway, if the technician come this time and the issue is still not resolved, call Dell Support, and DEMAND a replacement of new laptop. Refer to 1st paragraph smile.gif
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I agree with you. From my personal experience, Dell warranty support is the best in Malaysia.
JJKTP
post Mar 28 2013, 01:17 PM

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QUOTE(nexus2238 @ Mar 27 2013, 05:53 PM)
http://configure.ap.dell.com/dellstore/con...s=dhs&cs=mydhs1

Inspiron 15, i3 ULV, HD4000, W8, RM1399.

You are getting W8 at RM100 laugh.gif
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BTW, could I easily install W7 myself (there goes the W8 down the drain)?
Will there be any issue with driver availability as well as the UEFI sh*t that people talked about?
nexus2238
post Mar 28 2013, 10:11 PM

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QUOTE(JJKTP @ Mar 28 2013, 01:17 PM)
BTW, could I easily install W7 myself (there goes the W8 down the drain)?
Will there be any issue with driver availability as well as the UEFI sh*t that people talked about?
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Yes, you could install W7 yourself.
You can find all the necessary W7 drivers on Dell website.
Aiyo, UEFI is a good thing smile.gif People has been complaining about the limitation of BIOS for a long time, and UEFI address lots of the issues.
What MS do with W8 secure boot is another matter laugh.gif
Normally if you go with 64bit W7, it will work with UEFI.
JJKTP
post Mar 28 2013, 11:10 PM

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QUOTE(nexus2238 @ Mar 28 2013, 10:11 PM)
Yes, you could install W7 yourself.
You can find all the necessary W7 drivers on Dell website.
Aiyo, UEFI is a good thing smile.gif People has been complaining about the limitation of BIOS for a long time, and UEFI address lots of the issues.
What MS do with W8 secure boot is another matter laugh.gif
Normally if you go with 64bit W7, it will work with UEFI.
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Thanks for the confirmations bro. Glad to hear that it will work without any issues on W7. rclxms.gif

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