uh, hi again all! regarding my Dell Inspiron 15R, anybody here with the same model? the engineer came to replace the keyboard, but still got exactly the same issue. the engineer said is not sure is it the design of the keyboard or what, they will replace with another keyboard next week, and take a motherboard along just in case.

i don't think is design, cos every Dell/other laptops i used before have no such problem. i can't possibly change the way i type bcos of 1 spacebar??

anybody else's inspiron 15R's spacebar cannot work from the bottom, like this? (sorry too dark, but u see got 1 angle not working)

no no, left, right and top(back of bar) are fine, it only cannot work from bottom(front of bar). i usually push the bar forward with my thumb, so if i type a sentence, most of my words become unspaced (though not all).

can i request for a replacement unit? the engineer said might change motherboard, i guess replacing the whole unit will be better? it's only 2 weeks old anyway... btw, thx for your answer...

i emailed them this morning, they just replied with 'sorry, a replacement unit is unavailable'.  they said must be problem with keyboard mechanism. well.... i just hope the third keyboard they replace will work *rolleyes* this is very time-wasting... ugh

hi thanks for the advice! yesterday the second engineer came, and wow... exactly the same problem again!! i can't believe it! how can there be so many defective keyboards??!! and all not working at the exact same spot also!! this is ridiculous!! and the engineer said they will replace with a new keyboard... again???!! wow then every week i wait for them to replace keyboards??!! why didn't they check what's wrong with the first keyboard they took back?? this is just poor technical support, cannot find out the root of the problem...

ugh so angry... i emailed them, threaten to ask for refund... so far no reply yet... you are right, guess i should call them... 

third engineer came just now, with another keyboard, and with the exact same problem!! the engineer called the Dell support to tell them about the problem, and Dell support said "I don't see the issue here, do you know how to type?" wow apparently my problem is i don't know how to type even though i've never had any issue with every single laptop i've ever used before. he refused my request for a replacement, saying that i'll have the same issue if they send a new one. what??? then give me a new one before you make an assumption!! geez... i told him i went to lowyat last week to try their display unit of the exact same model, there was no such problem with that unit at all. and he had the nerve to suggest that 'i should press the spacebar in the middle only'. and they said Dell customer service is the best???? i asked for a refund and he said they'll charge some RM80 for refund??? what??? you gave me a defective unit and you want to charge me for refund??? and the laptop is not even 1 month old!!

the engineer took over and suggested to change the motherboard and maybe palmrest? i'll just have to wait until then. but really, Dell customer service is the worst ever. they can't even find out what's the problem and belittle their customers so they can get away with their defective products.

W8 at RM100? Is this good or bad? Bear in mind that I will need to buy W7 and install it on the notebook. I just hate W8 GUI.

RM50 for ori W7B? Any idea where to get it?

What is COA?

Meaning?

A certificate of authenticity (COA) is a seal or small sticker on a proprietary computer program, t-shirt, jersey, or any other memorabilia or art work, especially in the world of computers and sports, it is commonly a seal on paper authenticating a specific art work which and is made to demonstrate that the item is authentic. Computer COAs have a license number on them, which verifies that the program is a genuine, legal copy. Art work or posters come with a certificate of authenticity signed and sealed by a reputable appraiser or auction house.

i only sell cd key only....but no win7 though....refer my siggy.....
dell 14r se speaker good? screen quality? as i love stream netflix from the shop y400..really good

btw, i'm using windows 8 now. still not familiar enough with it, but it is bearable...

Thanks for the info. By the way, how do I make myself entitle to this CoA so I can get genuine W7 at RM50 like you said?