manada semua sama?? my current one 4yrs 5mths still alive...no problem at all

Well almost everyone dun know that now the notebook manufacturers are suing their own OEM Windows installer to make the production line easier, so the product key u see from the previous OEM version is sure completely different to ur product key which is attached from backside of the laptop...

most modern laptop always got chipset problem sama ada nvidia or ati.popular symptom now can on tommorow cant....i got laptop brand manhattan year 2006/2007 rm2199.until now still alive and kicking walaupun body sudah.patah patah button power no more.

if acer i know one acer adaptor can work with another acer aspire acer travelmate series laptop but if asus not sure how.

This post has been edited by K.I.T.T: May 3 2013, 10:02 AM

True, but as Illegear is the one doing the repair/replacement, there is a higher chance that the illegear technician doesn't break something else.
Asus Service Center Technicians range from incredible good to incredible hulk. If you kena the hulk one, they may end up breaking more things than fixing.

Another thing is Illegear can customize the laptop before sending to you (Can add an SSD, more RAM, Diamond thermal paste, ect). & according to Prince J (Illegear's Rep in Lowyat), the estimate repair time is not more than 1 month, usually 3~4 days.

Asus still cannot tell me what is the maximum time taken to repair/replace a laptop. So if I were to get a G75, I will probably get it through Illegear as they seem to have better customer service.

Any advice?

Illegear definitely has better warranty support service.
But Illegear still has to get spare parts from Asus. As Prince J if they get directly from Asus Taiwan or still has to rely on Asus Malaysia

At the price that you get the G75, might as well go for the illegear RS-17 (better GPU)

This post has been edited by nexus2238: May 3 2013, 11:41 AM

one of the reasons why i dont wanna change it


even though current one cannot play new games

They still have to source the replacement parts from Asus Taiwan, that part of the procedure takes up the most time.

Asus G75VX currently has the GTX670MX.

Illegear RS-17 has the GTX680M. Currently Illegear is having a promotion

FREE Crucial M4 128GB SSD Primary Drive Upgrade
FREE IC Diamond Thermal Compound
FREE Professional Color Calibration

But even with this, its almost RM500 more expensive. (without the promo, it would be RM1000 more expensive).

As for Illegear service, PrinceJ so far has responded to all my questions promptly, even though I have yet to buy anything from him. Asus, errr, has taught me patience. a lot of patience.

Plus, I haven't been able to find anything bad said about illegear yet but there are a ton about Asus SC. (Note: I am talking about the customer service center & the lack of service from a few bad apples there). Really wish that Asus would fire the lousy ones & keep & reward the good ones.

can we just bring the laptop to SG and claim the warranty over there since Asus stated "international warranty"?

mayb can, but Asus service center always lousy, they will call u left ur laptop there to let them check and will feedback to u around 1 week. Sometime, need to call back n ask.

btw, ASUS Malaysia ONLY the lousy 1, international is good.

Maybe, but i trust asus quality, only a bad thing from asus malaysia is their service center.

hmmm, i had a sager, but sold it to buy m14x, the dell warranty is top notch, but my sager didnt have any prob, just that i want a smaller and lighter laptop as a student, before i buy sager, i also option asus rog, but end up with sager..next laptop maybe i want to try y500 sli..

Not sure if I am able to post here. Just to clarify, we don't liaise with local ASUS service center for repairing even though some of our stock comes with the warranty covered by them. Most of the repairs are done by ILLEGEAR staff.

So end of last year my house got lightning strike and for no reason, my desktop was one of the victim (desktop is off during strike), and my friend (i always dealt with him) sent the motherboard to Asus the next day after he picked it up from my place. Ended up waited for 4 months for the motherboard to be fixed. Power issue done, but LAN port cannot use anymore. Anyway we moved the desktop to my parent's office and bought a USB wireless receiver. Till now no problem.

Typing this from my Asus A55V i bought few months ago. Hope no problem... please......

My Asus Zenbook Prime got white spot, normally what will they do to the white spot?

They use new part or recon part?

i use Asus G75vx... all good here

same la over here.. sent in my laptop because the mobo is faulty the took 5 f***ing weeks to repair and then i even told them that there is something wrong with the screen... they didnt even fix it... what the hell for freaking 5 weeks they cant do any jack shit..seriously asus...

because you are blessed with luck.

otherwise, it will be a nightmare.

we all lucky... if not we won't be here posting on threads... we be in some thirds worlds country with no job or bed to sleep.. or food..

x
Edit : God bless all

This post has been edited by Unseen83: Jun 6 2013, 09:45 PM