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Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!

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Cranky guy
post Jun 7 2013, 11:03 AM

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QUOTE(Unseen83 @ Jun 6 2013, 09:45 PM)
we all lucky... if not we won't be here posting on threads... we be in some thirds worlds country with no job or bed to sleep.. or food..

x
Edit : God bless all  smile.gif
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Why you off topic?
Unseen83
post Jun 7 2013, 05:58 PM

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QUOTE(Cranky guy @ Jun 7 2013, 11:03 AM)
Why you off topic?
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sorry cranky guy... i be in kl staying in vistana hotel on 12- 15 june... please feel free to punish me.. well if you can.. smile.gif have nice day,

p.s: asus give good service when i went to their service center. smile.gif got upgrade and screen fix for free! and in 3 working days smile.gif rclxms.gif
Power Brick Man Guy Thing
post Jun 8 2013, 12:26 AM

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QUOTE(Unseen83 @ Jun 7 2013, 05:58 PM)
sorry cranky guy... i be in kl staying in vistana hotel on 12- 15 june... please feel free to punish me.. well if you can.. smile.gif have nice day,

p.s: asus give good service when i went to their service center. smile.gif got upgrade and screen fix for free! and in 3 working days smile.gif  rclxms.gif
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As punishment, I deduct 10 of your Internet points!

Now that that's over, you're really lucky that you got good service. This usually only happens to 2/10 people. (At least counting the people in this thread , including you.)
Cranky guy
post Jun 8 2013, 01:42 AM

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QUOTE(Unseen83 @ Jun 7 2013, 05:58 PM)
sorry cranky guy... i be in kl staying in vistana hotel on 12- 15 june... please feel free to punish me.. well if you can.. smile.gif have nice day,

p.s: asus give good service when i went to their service center. smile.gif got upgrade and screen fix for free! and in 3 working days smile.gif  rclxms.gif
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I deduct 20 of your internet points! Hahahahhaha!

Also, I agree with the guy above me, you one real lucky dude.
Unseen83
post Jun 8 2013, 11:33 AM

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really... i think because i have bought good Product from asus, i purchase Asus G series... not other lower cast product lol...
Acid_RuleZz
post Jun 8 2013, 01:19 PM

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Another day with Asus SC shenanigan, this laptop was just 2 weeks old before i sent to Asus SC because of LCD/LVDS cable problem. Took them over 3 weeks to fix it and they managed to dent the right corner of this fairly new laptop. A very happy customer here. rclxms.gif

user posted image
mfitri77
post Jun 8 2013, 03:03 PM

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QUOTE(Acid_RuleZz @ Jun 8 2013, 01:19 PM)
Another day with Asus SC shenanigan, this laptop was just 2 weeks old before i sent to Asus SC because of LCD/LVDS cable problem. Took them over 3 weeks to fix it and they managed to dent the right corner of this fairly new laptop. A very happy customer here. rclxms.gif

user posted image
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Demand new one. If not, TTPM saman..

Unseen83
post Jun 8 2013, 07:44 PM

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QUOTE(Acid_RuleZz @ Jun 8 2013, 01:19 PM)
Another day with Asus SC shenanigan, this laptop was just 2 weeks old before i sent to Asus SC because of LCD/LVDS cable problem. Took them over 3 weeks to fix it and they managed to dent the right corner of this fairly new laptop. A very happy customer here. rclxms.gif

user posted image
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u actually can demand new notebook same value or model" but before and after picture is needed with stated date on the picture... so i reccomend to take pic as proof each time you bring to Asus customer care... blush.gif

x
Edit: i got heavy 17inch notebook... almost 5kg... when i bring to service, receive it with no problem... smile.gif goshh blush.gif

This post has been edited by Unseen83: Jun 8 2013, 07:47 PM
Acid_RuleZz
post Jun 8 2013, 08:49 PM

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QUOTE(mfitri77 @ Jun 8 2013, 03:03 PM)
Demand new one. If not, TTPM saman..
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Actually it's not mine, but the owner already filed a complaint. smile.gif

QUOTE(Unseen83 @ Jun 8 2013, 07:44 PM)
u actually can demand new notebook same value or model" but before and after picture is needed with stated date on the picture... so i reccomend to take pic as proof each time  you bring to Asus customer care...  blush.gif

x
Edit: i got heavy 17inch notebook... almost 5kg... when i bring to service, receive it with no problem... smile.gif goshh  blush.gif
*
That is the problem, she didn't expect this to happen so she didn't take any picture before. Meh... shiet happened, but somehow they mostly happened at Asus SC. tongue.gif
Unseen83
post Jun 8 2013, 09:30 PM

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QUOTE(Acid_RuleZz @ Jun 8 2013, 08:49 PM)
Actually it's not mine, but the owner already filed a complaint. smile.gif
That is the problem, she didn't expect this to happen so she didn't take any picture before. Meh... shiet happened, but somehow they mostly happened at Asus SC. tongue.gif
*
i exp no problem from asus customer care center... they even wipe clean my notebook from dust... lol
Acid_RuleZz
post Jun 8 2013, 09:55 PM

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Good for you. laugh.gif
mfitri77
post Jun 8 2013, 10:50 PM

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QUOTE(Acid_RuleZz @ Jun 8 2013, 08:49 PM)
Actually it's not mine, but the owner already filed a complaint. smile.gif
That is the problem, she didn't expect this to happen so she didn't take any picture before. Meh... shiet happened, but somehow they mostly happened at Asus SC. tongue.gif
*
No problems. Just put it on them. I mean, if the laptop was dented before Asus service center got it, surely Asus will record that fact - unless the service personnel is really that incompetent.

Everyone else does - record everything from whether battery was included when sending in for service.
gunplakk
post Jun 9 2013, 04:44 PM

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wahh liao... buying asus so scary ar? like playing Russian- roulette !! if like this better stick to Dell
Hatikolam10
post Jun 9 2013, 09:47 PM

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QUOTE(Unseen83 @ Jun 8 2013, 09:30 PM)
i exp no problem from asus  customer care center... they even wipe clean my notebook from dust... lol
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where did you get your Asus G75vx & which service centre? I might consider buying there also lah... biggrin.gif
Unseen83
post Jun 9 2013, 09:49 PM

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QUOTE(Hatikolam10 @ Jun 9 2013, 09:47 PM)
where did you get your Asus G75vx & which service centre? I might consider buying there also lah... biggrin.gif
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i buy next to asus service center in low yat.. smile.gif they authorize dealer just nex to asus service center on 4th floor smile.gif good luck mate.. rclxms.gif

edit: what notebook u using at moment? they even take other notebook from you and give discount on new notebook.

This post has been edited by Unseen83: Jun 9 2013, 09:50 PM
Hatikolam10
post Jun 9 2013, 09:56 PM

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QUOTE(Unseen83 @ Jun 9 2013, 09:49 PM)
i buy next to asus service center in low yat.. smile.gif they authorize dealer just nex to asus service center on 4th floor smile.gif good luck mate..  rclxms.gif

edit: what notebook u using at moment? they even take other notebook from you and give discount on new notebook.
*
Now I got the very old model of Dell Precision M4400...thinking of getting the Asus G55VW but waiting for the new Alienware to launch...like to keep my options open for now but cannot tahan la the waiting for Haswell models... sweat.gif
raymondtong94
post Jun 9 2013, 10:22 PM

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QUOTE(Hatikolam10 @ Jun 9 2013, 09:56 PM)
Now I got the very old model of Dell Precision M4400...thinking of getting the Asus G55VW but waiting for the new Alienware to launch...like to keep my options open for now but cannot tahan la the waiting for Haswell models... sweat.gif
*
give 2 days more. smile.gif

11-6-2013
Hatikolam10
post Jun 9 2013, 11:20 PM

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QUOTE(raymondtong94 @ Jun 9 2013, 10:22 PM)
give 2 days more. smile.gif

11-6-2013
*
Feels like 2 months lor... cry.gif
Unseen83
post Jun 10 2013, 12:05 AM

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QUOTE(Hatikolam10 @ Jun 9 2013, 09:56 PM)
Now I got the very old model of Dell Precision M4400...thinking of getting the Asus G55VW but waiting for the new Alienware to launch...like to keep my options open for now but cannot tahan la the waiting for Haswell models... sweat.gif
*
patience pay in the long run... right now is better wait for all player to bring out their latest newest tech... cause rule of tech they all outdated in 8 month lols... in my humble opinion....

x
if cannot wait buy this MSI come Haswell CPU and Nvidia gtx700 seires ... smile.gif
http://www.lazada.com.my/MSI-GE60-2OE-032M...ack-438682.html
x
http://www.lazada.com.my/MSI-GE40-2OC-Drag...ack-438681.html

This post has been edited by Unseen83: Jun 10 2013, 12:08 AM
Hatikolam10
post Jun 10 2013, 05:02 PM

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QUOTE(Unseen83 @ Jun 10 2013, 12:05 AM)
patience pay in the long run... right now is better wait for all player to bring out their latest newest tech... cause rule of tech they all outdated in 8 month lols... in my humble opinion....

x
if cannot wait buy this MSI come Haswell CPU and Nvidia gtx700 seires ... smile.gif
http://www.lazada.com.my/MSI-GE60-2OE-032M...ack-438682.html
x
http://www.lazada.com.my/MSI-GE40-2OC-Drag...ack-438681.html
*
Thank you Unseen83...I think I should PM you for advice rclxms.gif ...still waiting... whistling.gif

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