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 [News] Newegg is coming to Malaysia, R U Happy?

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marfccy
post Sep 15 2013, 01:52 PM

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QUOTE(skylinelover @ Sep 15 2013, 04:46 AM)
haha you want the best you must also got the balls 2 wait long laugh.gif if you want your 1 month wait 2 be more worth it you should have gotten 670 / 680 at that time icon_idea.gif
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woiiii

nak jadi venomancer now lar
asunakirito
post Sep 15 2013, 06:08 PM

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QUOTE(AaronFPS @ Sep 14 2013, 04:34 PM)
Any bad experience dealing with newegg?
How long did it took for your item to arrive?
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The bad experience from Newegg Malaysia is that they deliver item slow and they do not operate on weekend (Sunday). And they provide the local shipment tracking 1 day late (which basically means once you receive it, then only you receive the shipment tracking code which is kinda pointless)

When there is delay in shipment, they do not inform the buyer unless the buyer queries them.

There is one incident where a Newegg Malaysia reports that one of shipment is lost during transaction, Newegg Malaysia requires buyer to pay extra for it instead of asking refund from the shipment company. Not sure how they handle that dispute after that. You can check this out in their https://www.facebook.com/NeweggMalaysia comment.


The good experience is the price point. You can save alot of $$$ if you know when to buy those US electronic products starting from RM50-300++. If the savings is below RM50 and item is sold locally, its not worth the hassle to wait 2-4 weeks for product to reach your doorstep.
881118
post Sep 16 2013, 02:28 PM

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QUOTE(asunakirito @ Sep 15 2013, 06:08 PM)
The bad experience from Newegg Malaysia is that they deliver item slow and they do not operate on weekend (Sunday). And they provide the local shipment tracking 1 day late (which basically means once you receive it, then only you receive the shipment tracking code which is kinda pointless)

When there is delay in shipment, they do not inform the buyer unless the buyer queries them.

There is one incident where a Newegg Malaysia reports that one of shipment is lost during transaction, Newegg Malaysia requires buyer to pay extra for it instead of asking refund from the shipment company. Not sure how they handle that dispute after that. You can check this out in their https://www.facebook.com/NeweggMalaysia comment.
The good experience is the price point. You can save alot of $$$ if you know when to buy those US electronic products starting from RM50-300++. If the savings is below RM50 and item is sold locally, its not worth the hassle to wait 2-4 weeks for product to reach your doorstep.
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thanks for the useful information
quadcube
post Sep 16 2013, 03:05 PM

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QUOTE(asunakirito @ Sep 15 2013, 06:08 PM)
The bad experience from Newegg Malaysia is that they deliver item slow and they do not operate on weekend (Sunday). And they provide the local shipment tracking 1 day late (which basically means once you receive it, then only you receive the shipment tracking code which is kinda pointless)

When there is delay in shipment, they do not inform the buyer unless the buyer queries them.

There is one incident where a Newegg Malaysia reports that one of shipment is lost during transaction, Newegg Malaysia requires buyer to pay extra for it instead of asking refund from the shipment company. Not sure how they handle that dispute after that. You can check this out in their https://www.facebook.com/NeweggMalaysia comment.
The good experience is the price point. You can save alot of $$$ if you know when to buy those US electronic products starting from RM50-300++. If the savings is below RM50 and item is sold locally, its not worth the hassle to wait 2-4 weeks for product to reach your doorstep.
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wow...missing item still need to pay extra?what kind of service is that?doh.gif
CyntrixTech
post Sep 16 2013, 03:11 PM

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Malaysia courier only covers RM 100-300 for lost/damaged products. If end users did not purchase additional insurance (which they usually do not), then only the initially insured value can be compensated by the shipper. Shipper also has very thorough and tricky insurance claim procedure which usually requires consignee to make the claim within a certain amount of hours.

Malaysia courier tracking is also not exactly the best. Unlike larger countries, most goods are delivered within 1-2 business days. However, users in Malaysia tend to be really anxious shopping online and cannot wait to get the tracking number. If after gotten tracking number and shipper did not update the system messages such as "tracking number does not work" starts appearing in the mail box which vendor usually cannot do anything because that's what shipper would tell them "not updated in system yet"

Business is tough these days laugh.gif
quadcube
post Sep 16 2013, 06:48 PM

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QUOTE(CyntrixTech @ Sep 16 2013, 03:11 PM)
Malaysia courier only covers RM 100-300 for lost/damaged products. If end users did not purchase additional insurance (which they usually do not), then only the initially insured value can be compensated by the shipper. Shipper also has very thorough and tricky insurance claim procedure which usually requires consignee to make the claim within a certain amount of hours.

Malaysia courier tracking is also not exactly the best. Unlike larger countries, most goods are delivered within 1-2 business days. However, users in Malaysia tend to be really anxious shopping online and cannot wait to get the tracking number. If after gotten tracking number and shipper did not update the system messages such as "tracking number does not work" starts appearing in the mail box which vendor usually cannot do anything because that's what shipper would tell them "not updated in system yet"

Business is tough these days laugh.gif
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hmm.gif that clarify a lot of thing,thanks!
Petai Kota Bharu
post Sep 16 2013, 10:45 PM

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Newegg is like another lelong/mudah??
CheaTeRz
post Sep 17 2013, 05:21 AM

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QUOTE(Petai Kota Bharu @ Sep 16 2013, 10:45 PM)
Newegg is like another lelong/mudah??
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to me its more like lazada.com.my imo blush.gif
red streak
post Sep 17 2013, 05:40 AM

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How do you go about ordering from them? Their website seems to be wonky and I can't find anything about it on their fb page.
Petai Kota Bharu
post Sep 17 2013, 10:13 AM

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Their website seem haven't launch yet?
quadcube
post Sep 18 2013, 10:36 AM

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QUOTE(Petai Kota Bharu @ Sep 17 2013, 10:13 AM)
Their website seem haven't launch yet?
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nope,still FB platform
AaronFPS
post Sep 18 2013, 11:21 AM

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QUOTE(red streak @ Sep 17 2013, 05:40 AM)
How do you go about ordering from them? Their website seems to be wonky and I can't find anything about it on their fb page.
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message them on fb
marfccy
post Sep 18 2013, 02:27 PM

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QUOTE(red streak @ Sep 17 2013, 05:40 AM)
How do you go about ordering from them? Their website seems to be wonky and I can't find anything about it on their fb page.
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go to their FB page, fill in the purchase form

then theyll contact you from there

price will be RM3.5 x USDXXX + shipping fees
red streak
post Sep 18 2013, 02:32 PM

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QUOTE(marfccy @ Sep 18 2013, 02:27 PM)
go to their FB page, fill in the purchase form

then theyll contact you from there

price will be RM3.5 x USDXXX + shipping fees
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So I can get anything on the Newegg US site shipped here? hmm.gif
Petai Kota Bharu
post Sep 18 2013, 02:33 PM

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Where to see thier item list o?
marfccy
post Sep 18 2013, 03:36 PM

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QUOTE(red streak @ Sep 18 2013, 02:32 PM)
So I can get anything on the Newegg US site shipped here?  hmm.gif
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not sure, last time can. youll have to check with them again

apparently theres quite a number of changes theyve made since i last purchased
hmwgbworld
post Sep 18 2013, 05:30 PM

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QUOTE(marfccy @ Sep 18 2013, 03:36 PM)
not sure, last time can. youll have to check with them again

apparently theres quite a number of changes theyve made since i last purchased
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The changes they made last time are killing their all potential customers.
quadcube
post Sep 18 2013, 07:02 PM

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QUOTE(red streak @ Sep 18 2013, 02:32 PM)
So I can get anything on the Newegg US site shipped here?  hmm.gif
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not everything as far as i'm concerned
skylinelover
post Sep 18 2013, 08:36 PM

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QUOTE(CheaTeRz @ Sep 17 2013, 05:21 AM)
to me its more like lazada.com.my imo blush.gif
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haha i like zalora more than lazada laugh.gif if clothing cannot fit,,,you can throw it away and 4get it but gadgets spoiled no freaking way mang doh.gif
quadcube
post Sep 18 2013, 09:44 PM

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QUOTE(skylinelover @ Sep 18 2013, 08:36 PM)
haha i like zalora more than lazada laugh.gif if clothing cannot fit,,,you can throw it away and 4get it but gadgets spoiled no freaking way mang doh.gif
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