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 SMS Alert - You're Not In Control, Report here your SMS Alert

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TSGen-X
post Feb 11 2012, 09:03 AM

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QUOTE(earl-ku @ Feb 11 2012, 02:32 AM)
imagine a father of 3 daughters ... each with a sub card from the dad and then the wife also has one ...
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good what, I like as I know how much they spend. And it is also applicable to debit cards, when my daughter purchase apps for itunes or online shopping with her PBB Electron Visa, I get card SMS too smile.gif

This post has been edited by Gen-X: Feb 11 2012, 09:03 AM
unknowmaster
post Feb 11 2012, 09:17 AM

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Seems to me that oversea transaction will prompt the system more then local transaction. Even swiping in Johor, PJ, and selangor on the same day does not trigger it -,-
idoblu
post Feb 11 2012, 09:56 AM

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this morning i used my mbb amex at the filling station - no sms alert
SUSDavid83
post Feb 11 2012, 11:59 AM

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Received my 1st SMS alert from MBB2 AMEX right after the swipe at TM Point:

RM0.00 MBB: TQ for using your Maybankard ending XXXX for MYRXX.XX at TMPOINT JLN BURMAH\JLN BU; DATE; TIME. For inq call num at back of your card.

Before that, swiped at Esso also no alert and right after TM point, swiped at another Esso for my friend also no alert. Both swipes at Esso is less than RM 100. Swipe at TM point is > RM 100.
ronnie
post Feb 11 2012, 03:33 PM

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after successfully change the threshold, received 2 SMS Transaction Alerts for 2 transaction done today via Maybankard2 AMEX. Received approx 5-10mins after swipe.
TSGen-X
post Feb 11 2012, 05:07 PM

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OT abit.

Because today is Saturday, I used my MBB 2 AMEX twice in the morning at ESSO. Went to TESCO and swipe three separate times there too. All transactions below RM200 per swipe. Not a single SMS. Just now at 3+pm, while I was taking a nap, stupid mobile phone kept ringing, they were persistent, I only answered the call on the third time and was really pissed off. A girl introduce herself from MBB and asked if I swiped my card 4 times at TESCO today. I said three, and she read out the 3 swipes and then said I swipe twice rclxub.gif I was like blur, can she count or was that done purposely?

The thing is I seldom go to TESCO. 1st swipe at Electrical Dept to buy some printer ink, second wipe for ice cream and some snacks at the general check out counter and third swipe for 10 packs of fags. This is definitely not common for me.

So in conclusion:

1. MBB still keeping track of our spending pattern; and
2. If my card was stolen, it would have been too late as they only called me 3 hours after I last use my card.



Human Nature
post Feb 11 2012, 05:20 PM

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QUOTE(ronnie @ Feb 11 2012, 03:33 PM)
after successfully change the threshold, received 2 SMS Transaction Alerts for 2 transaction done today via Maybankard2 AMEX. Received approx 5-10mins after swipe.
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hmm, so you received yours hmm.gif i will see if i get any this two days

This post has been edited by Human Nature: Feb 11 2012, 05:28 PM
unknowmaster
post Feb 11 2012, 05:32 PM

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QUOTE(Gen-X @ Feb 11 2012, 05:07 PM)
OT abit.

Because today is Saturday, I used my MBB 2 AMEX twice in the morning at ESSO. Went to TESCO and swipe three separate times there too. All transactions below RM200 per swipe. Not a single SMS. Just now at 3+pm, while I was taking a nap, stupid mobile phone kept ringing, they were persistent, I only answered the call on the third time and was really pissed off. A girl introduce herself from MBB and asked if I swiped my card 4 times at TESCO today. I said three, and she read out the 3 swipes and then said I swipe twice  rclxub.gif  I was like blur, can she count or was that done purposely?

The thing is I seldom go to TESCO. 1st  swipe at Electrical Dept to buy some printer ink, second wipe for ice cream and some snacks at the general check out counter and third swipe for 10 packs of fags. This is definitely not common for me.

So in conclusion:

1. MBB still keeping track of our spending pattern; and
2. If my card was stolen, it would have been too late as they only called me 3 hours after I last use my card.
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It happen to me last year. Purchased somethings from steam via paypal 3 times and an iphone on the same day. Following a call to MBB to let them know about my purchases.
MBB called me 24hours later to confirm my transaction again. I guess multiple purchases will trigger their system
ronnie
post Feb 11 2012, 06:27 PM

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so far all Maybankard2 AMEX transactions has been confirmed with SMS.... Some SMS came before I signed the slip... brows.gif brows.gif
snigapoe
post Feb 12 2012, 12:44 AM

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i only receive sms confirmation if i use for online purchasing
if on the site like swiping for petrol and groceries never receive any sms


Added on February 12, 2012, 12:50 am
QUOTE(ronnie @ Feb 9 2012, 11:26 PM)
Via email to mbbcardservices@maybank.com.my
Email sent on 2-Feb-2012
Email responded on 5-Feb-2012
SMS received on 9-Feb-2012
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can you provide sample of the letter too tongue.gif
i do hope to receive such sms as a confirmation for my usage

This post has been edited by snigapoe: Feb 12 2012, 12:50 AM
ronnie
post Feb 12 2012, 01:47 AM

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QUOTE(snigapoe @ Feb 12 2012, 12:44 AM)
i only receive sms confirmation if i use for online purchasing
if on the site like swiping for petrol and groceries never receive any sms


Added on February 12, 2012, 12:50 am
can you provide sample of the letter too tongue.gif
i do hope to receive such sms as a confirmation for my usage
*
Sorry, we don't spoon-feed info here... we share useful info only.
Human Nature
post Feb 12 2012, 02:42 AM

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Finally receive my first sms from MBB today, swipe petrol.
ronnie
post Feb 12 2012, 09:56 AM

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I didn't get any SMS notification when swiping at MPH with Direct Access... Do I need to fill the form to activate it ?

I've been able to receive TAC from CIMBClicks... unless CC's mobile is different.

This post has been edited by ronnie: Feb 12 2012, 09:58 AM
alexwsk
post Feb 12 2012, 01:39 PM

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finally received my first SMS from MBB for M2 Amex
payment at MPSJ USJ5 kiosk
ronnie
post Feb 12 2012, 09:54 PM

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CIMB confirms the new default value is RM500 and above to get SMS Transaction Alert.

I tested a swipe of RM2:50 using Maybankard2 AMEX and received SMS alert... kudos !!!
SUSDavid83
post Feb 12 2012, 11:01 PM

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QUOTE(ronnie @ Feb 12 2012, 09:54 PM)
CIMB confirms the new default value is RM500 and above to get SMS Transaction Alert.

I tested a swipe of RM2:50 using Maybankard2 AMEX and received SMS alert... kudos !!!
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How low you requested to set for MBB2 AMEX? sweat.gif
ronnie
post Feb 12 2012, 11:28 PM

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I set my threshold to RM1 brows.gif as I want to know all transactions is confirmed via SMS.
SUSDavid83
post Feb 12 2012, 11:30 PM

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QUOTE(ronnie @ Feb 12 2012, 11:28 PM)
I set my threshold to RM1 brows.gif as I want to know all transactions is confirmed via SMS.
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That would be annoying later if you're actively swiping the card. laugh.gif

Did you set your other cards to that low as well? whistling.gif
ronnie
post Feb 12 2012, 11:33 PM

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QUOTE(David83 @ Feb 12 2012, 11:30 PM)
That would be annoying later if you're actively swiping the card. laugh.gif

Did you set your other cards to that low as well? whistling.gif
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Since the SMS is FREE, I don't mind ... drool.gif drool.gif brows.gif brows.gif icon_idea.gif
cute_boboi
post Feb 13 2012, 11:27 AM

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Until today, I have not receive even 1 single SMS yawn.gif
unsure.gif


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