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 SMS Alert - You're Not In Control, Report here your SMS Alert

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ronnie
post Jan 22 2012, 01:23 AM

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Format from Hong Leong Bank

CODE
RM0.00 HLB - Your prin account ending #### has been debited with RM xxx.xx at MERCHANT NAME.Please contact HLB Call Centre for assistance.

ronnie
post Jan 23 2012, 12:40 PM

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OCBC says we can change the limit from default RM500 to any other amount. A form will be required for the changes.
I'm still waiting for the form via email
ronnie
post Jan 28 2012, 12:45 AM

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QUOTE(Human Nature @ Jan 27 2012, 10:19 PM)
Submitted the OCBC SMS alert request form to change my minimum threshold and successfully received SMS for my transaction, all within one day. Kudos OCBC. It's a shame for Maybank, being one of the leading bank here, taking their customers for a ride.
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How low did you change it to ? RM1.00 or RM0.10 ?
ronnie
post Feb 4 2012, 12:30 PM

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After submitting the OCBC Change Threshold form, I received my 1st SMS from OCBC, when pumping petrol... arrived within 1 minute.
ronnie
post Feb 7 2012, 02:41 AM

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My HLB doesn't prompt me for the Regular Auto-Debit payment (same amount monthly)
ronnie
post Feb 9 2012, 11:06 PM

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My request for Maybankard SMS Alert threshold to be lowered has been approved via SMS.... let's see if it really works.
ronnie
post Feb 9 2012, 11:26 PM

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QUOTE(Human Nature @ Feb 9 2012, 11:22 PM)
How do you request, through email? Please test it asap tongue.gif
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Via email to mbbcardservices@maybank.com.my
Email sent on 2-Feb-2012
Email responded on 5-Feb-2012
SMS received on 9-Feb-2012
ronnie
post Feb 11 2012, 03:33 PM

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after successfully change the threshold, received 2 SMS Transaction Alerts for 2 transaction done today via Maybankard2 AMEX. Received approx 5-10mins after swipe.
ronnie
post Feb 11 2012, 06:27 PM

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so far all Maybankard2 AMEX transactions has been confirmed with SMS.... Some SMS came before I signed the slip... brows.gif brows.gif
ronnie
post Feb 12 2012, 01:47 AM

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QUOTE(snigapoe @ Feb 12 2012, 12:44 AM)
i only receive sms confirmation if i use for online purchasing
if on the site like swiping for petrol and groceries never receive any sms


Added on February 12, 2012, 12:50 am
can you provide sample of the letter too tongue.gif
i do hope to receive such sms as a confirmation for my usage
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Sorry, we don't spoon-feed info here... we share useful info only.
ronnie
post Feb 12 2012, 09:56 AM

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I didn't get any SMS notification when swiping at MPH with Direct Access... Do I need to fill the form to activate it ?

I've been able to receive TAC from CIMBClicks... unless CC's mobile is different.

This post has been edited by ronnie: Feb 12 2012, 09:58 AM
ronnie
post Feb 12 2012, 09:54 PM

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CIMB confirms the new default value is RM500 and above to get SMS Transaction Alert.

I tested a swipe of RM2:50 using Maybankard2 AMEX and received SMS alert... kudos !!!
ronnie
post Feb 12 2012, 11:28 PM

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I set my threshold to RM1 brows.gif as I want to know all transactions is confirmed via SMS.
ronnie
post Feb 12 2012, 11:33 PM

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QUOTE(David83 @ Feb 12 2012, 11:30 PM)
That would be annoying later if you're actively swiping the card. laugh.gif

Did you set your other cards to that low as well? whistling.gif
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Since the SMS is FREE, I don't mind ... drool.gif drool.gif brows.gif brows.gif icon_idea.gif
ronnie
post Feb 13 2012, 02:46 PM

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QUOTE(cenkudu @ Feb 13 2012, 02:14 PM)
first sms received from Maybank, it was overseas transaction. I just wondering to those who email Maybank to activate this sms alert what kind of information that you provide to them? (e.g. card number, expiry date etc)
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Just some reference details like IC number and prt of the CC number to update.
I have 2 CC, but receive 3 SMS on the activation confirmation
ronnie
post Feb 13 2012, 03:15 PM

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QUOTE(Human Nature @ Feb 13 2012, 03:04 PM)
i think the extra one is for casa account. i receive one extra sms too.
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I don't think so for CASA.... I have a few Maybank CASA accounts.
It says something about CUST
ronnie
post Feb 13 2012, 04:17 PM

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QUOTE(rayng18 @ Feb 13 2012, 03:26 PM)
have not been receiving any sms recently after using my DA cc.
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Threshold is transaction >RM500
ronnie
post Feb 14 2012, 11:26 AM

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QUOTE(pspfan @ Feb 13 2012, 08:29 PM)
from last week onwards ive been receiving sms for ALL transactions thru my maybank principal and subcards..
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Key point is : Did MBB do it without you telling them to do so ?
ronnie
post Feb 16 2012, 12:59 PM

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thanks to BNM and Human Nature
ronnie
post Feb 18 2012, 07:08 PM

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A transaction of RM0.80 swipe with Maybankard2 AMEX didn't get SMS Transaction Alert (as per my instruction)

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