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 SMS Alert - You're Not In Control, Report here your SMS Alert

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alexwsk
post Jan 19 2012, 11:26 PM

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QUOTE(hye @ Jan 19 2012, 10:45 PM)
Guys for all of you with MBB cards, please report the moment (to MBB and if they give any excuse then report to BNM) that you do not receive your SMS. Should you do not receive your SMS then it is a clear violation of the existing rules set by BNM.

Them sending you selective messages is not an excuse. You give them business and that's how they make money. If they are not happy with the rules then they can fight with BNM.
*
let them be, when got fraud, they will suffer yawn.gif

alexwsk
post Jan 21 2012, 12:33 PM

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Standard Chartered

From 62002
StanChart: Transaction alert - Retail Purchase of MYR91.70 was made from credit card ****CC on 20/01/12 at 08:17PM.

Please note the above is exactly what is being sent to me, including the four *. I wonder if I have a few SCB cards, then I will be like **** rclxub.gif , which card is which laugh.gif No mention of merchant name and sometimes the sms is late by 30 minutes

This post has been edited by alexwsk: Jan 21 2012, 12:40 PM
alexwsk
post Jan 21 2012, 05:30 PM

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QUOTE(Human Nature @ Jan 21 2012, 02:33 PM)
^ not bad from SCB, RM91.70. So the RM250 minimum threshold is only if you pre-set at the online banking. No sms when I swiped for RM69 though.

This is reply from MBB  doh.gif No reply from BNM yet.
*
oh, I've presetted mine to 50 before 1 jan
if i were to set it now, min threshold should be 250
alexwsk
post Jan 21 2012, 07:38 PM

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QUOTE(Human Nature @ Jan 21 2012, 05:32 PM)
Oh, so the SMS alert is still due to the online banking pre-set amount. I retract my compliment to SCB  tongue.gif
*
well, at least can set the amount above 250 which you like
alexwsk
post Jan 21 2012, 10:06 PM

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From PBB Website:

Effective 1 Jan 2012, transaction alert(s) to verify your card transaction(s) may be sent via SMS to your mobile phone number.

Please ensure your mobile phone number provided to the Bank is correct. If you wish to update your mobile phone number, change your threshold amount, opt-out of the service or opt to receive the alert via e-mail, please call us at 03-21768000 or e-mail to custsvc@publicbank.com.my. - 30 December 2011
alexwsk
post Feb 8 2012, 09:23 PM

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QUOTE(Human Nature @ Feb 8 2012, 06:11 PM)
Maybank did not respond after the promised 3 working days respond time, as usual. I cc again to BNM and within minutes BNM send a reminder to Maybank to address my issue within 2 weeks. Just sharing.
*
do update us again
mbb really doh.gif
alexwsk
post Feb 12 2012, 01:39 PM

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finally received my first SMS from MBB for M2 Amex
payment at MPSJ USJ5 kiosk
alexwsk
post Feb 28 2012, 10:56 PM

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QUOTE(cenkudu @ Feb 28 2012, 04:45 PM)
I got email from maybank that the minimum threshold is RM 1 and this is different with some other forumers who reported can be set as low as RM 0.01
*
does it really matter if it's RM1 or RM0.01
alexwsk
post Apr 22 2012, 09:19 AM

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QUOTE(ronnie @ Apr 22 2012, 12:50 AM)
I did a purchase on Apple's Online Store on 19-April using Maybankard 2 Visa.... no SMS received from Maybank.
VERY STRANGE.  vmad.gif  mad.gif
*
verified by visa transaction? TAC sent to hp?
should receive SMS as well
alexwsk
post May 20 2012, 12:15 PM

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QUOTE(TSOM @ May 20 2012, 10:19 AM)
Eh, your phone got line in Seoul?? I went to Seoul but my phone completely no line..
*
i guessed urs is non-3G phone, just like mine blush.gif
alexwsk
post Oct 30 2014, 01:41 PM

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QUOTE(mieza @ Oct 30 2014, 09:24 AM)
Normal transaction like buying stuffs from Giant or Mymydin using mbb mc..

As for Amex, I using it for petrol and online transaction..
I study a lot from your website before decided to get cc. Hence, upon applying for cc at The Garden, I directly asked them to set sms alert for transactions above RM1.
*
which mbb cards are you holding?
standalone amex and mbb islamic mc?
alexwsk
post Oct 30 2014, 10:58 PM

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QUOTE(mieza @ Oct 30 2014, 02:23 PM)
mbb islamic mc & amex
Actually opposite case.. Online transaction is ok, but sometimes grocery transactions got no notification.. Maybe system down few days back.. I will try again later and see got notification or not..
*
i figured, why don't you apply for Maybankard 2?
alexwsk
post Oct 31 2014, 01:39 PM

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QUOTE(mieza @ Oct 31 2014, 09:06 AM)
Maybankard 2 is great deal.. But unfortunately not Islamic  sad.gif
*
i see, no choice then, just stick to what u hv
alexwsk
post Apr 1 2016, 10:43 PM

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QUOTE(victorywp @ Apr 1 2016, 10:23 PM)
if not mistaken Human Nature successfully used bnm to forced pbb to follow his request after bank insisted to maintain their limit last time.
*
hence i guess that's y pbb allowed to chg to RM1 thru phone call now
just did so last mth

 

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