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 SMS Alert - You're Not In Control, Report here your SMS Alert

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idoblu
post Feb 4 2012, 12:39 PM

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oops.... i didnt see a thread already posted here.
let me repeat -

with CIMB Transaction Alerts and Secure ePay (via SMS) I wonder if this is yet another way to put the entire blame on card users just like the 3D Secure crap?

when you spend over a certain amount, they will sms you but if you do nothing, that means you are okay with that transaction. now what if our phones are hijack? or what if we are sleeping or in a meeting and didnt see that message?

initially this may seem like a good secure idea but they should ok the transaction only if we reply and not if we dont reply. any inputs?


btw I didnt receive any sms from maybank when i swiped 25k yesterday. my wife swiped a huge amount as well and didnt get any sms. only CIMB sms came in almost immediately. all these transaction was done yesterday

This post has been edited by idoblu: Feb 4 2012, 12:40 PM
idoblu
post Feb 5 2012, 11:35 PM

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QUOTE(Veda @ Feb 5 2012, 08:30 PM)
From my experience, SMS sent occasionally goes "missing" aka the supposed receiver does not receive them. Happened to me (on a non-credit card related matter) for the 2nd time this Friday.

What then if there is a fraudulent transaction, the bank claimed it sent an SMS but we didn't receive it?  It'll be much easier to shift the blame on us customers after the introduction of this SMS alert thingy. hmm.gif
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my thoughts exactly. i think i will opt out of this thing
idoblu
post Feb 11 2012, 12:14 AM

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I just charged my MBB card from an online purchase at a US store. The next second I hit Confirm Purchase, a SMS came in from MBB. Next few minutes MBB CS called and ask if I use my card
idoblu
post Feb 11 2012, 09:56 AM

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this morning i used my mbb amex at the filling station - no sms alert
idoblu
post Mar 24 2012, 10:26 AM

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made two payments via Paypal. did not get any sms from Maybank Visa 2card
i wonder if its because i ported recently from Hotlink to U-Mobile? But same number mah.....

This post has been edited by idoblu: Mar 24 2012, 10:26 AM
idoblu
post Apr 3 2012, 10:35 AM

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I called MBB to set my default to RM1
then I got an SMS saying my new setting is successful. Only problem is the card number doesnt belong to me.....

Then today I got another SMS. This time the card number is mine.

This post has been edited by hye: Apr 14 2012, 02:51 PM

 

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