Unifi Official TM UniFi High Speed Broadband Thread V14, FREE Installation & 1-month subscription
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 Mar 22 2012, 12:41 PM
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Trade Dispute
3,379 posts Joined: Apr 2006 From: KL   
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QUOTE(Boldnut @ Mar 22 2012, 08:42 AM) yet AGAIN I cant connect to Unifi @ last night. Can someone here with Network knowledge at least tell me whats posible thing that gone wrong with TMnet side? At least I screw TMnet and pinpoint the main prob so they can fix my prob directly. Should I start a new thread to get attention? lol. Could be a faulty BTU. Happened to one of my customer before. |
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Mar 22 2012, 01:08 PM
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Senior Member
1,431 posts Joined: Feb 2009 From: Seremban - Putrajaya 
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QUOTE(rattan @ Mar 21 2012, 01:54 PM) check on klseet.com website how? me use DLink TM |
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Mar 22 2012, 01:10 PM
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Senior Member
2,209 posts Joined: Nov 2010
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QUOTE(rattan @ Mar 22 2012, 12:41 PM) Could be a faulty BTU. Happened to one of my customer before. faulty BTU always happen @ night?  I cannot brain this. |
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Mar 22 2012, 01:11 PM
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Trade Dispute
3,379 posts Joined: Apr 2006 From: KL
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QUOTE(Boldnut @ Mar 22 2012, 01:10 PM) faulty BTU always happen @ night? Well bro, if u want to make fun of me. Then guess ill just back out from your issue. Sorry just discard my input. I cannot brain this. |
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Mar 22 2012, 01:28 PM
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Senior Member
657 posts Joined: Apr 2010 From: Kuala Lumpur
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Hye everybody... Just wanna ask why do I cant connect to the Internet... I have
checked. The LAN is okay (green light at router, Huawei BTU), the Wireless also okay (green light), all okay EXCEPT there is no light at the DSL indicator... No DSL surely I cant connect to Internet rite? Aaarrgghh!!! Why? All my hardwares are good. I just dont get it. 48 hours already like this and its killing me. Please, help me with any suggestion. |
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Mar 22 2012, 01:45 PM
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Senior Member
2,209 posts Joined: Nov 2010
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QUOTE(rattan @ Mar 22 2012, 01:11 PM) Well bro, if u want to make fun of me. Then guess ill just back out from your issue. Sorry just discard my input. u are a quick temper there  , I just saying I couldnt understand how a faulty BTU is only faulty at night. i dont think I got any intention to insult u at all. but if u think I really offended u base on those, then I say sorry. This post has been edited by Boldnut: Mar 22 2012, 01:46 PM |
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Mar 22 2012, 02:16 PM
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Trade Dispute
3,379 posts Joined: Apr 2006 From: KL
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QUOTE(M_Shahrul @ Mar 22 2012, 01:28 PM) Hye everybody... Just wanna ask why do I cant connect to the Internet... I have Best you lodge a complaint to TM.checked. The LAN is okay (green light at router, Huawei BTU), the Wireless also okay (green light), all okay EXCEPT there is no light at the DSL indicator... No DSL surely I cant connect to Internet rite? Aaarrgghh!!! Why? All my hardwares are good. I just dont get it. 48 hours already like this and its killing me. Please, help me with any suggestion. 1300-88-1221. Let them send technician over to investigate. Call them quick, don't delay. QUOTE(Boldnut @ Mar 22 2012, 01:45 PM) u are a quick temper there No issues all cool , I just saying I couldnt understand how a faulty BTU is only faulty at night. i dont think I got any intention to insult u at all. but if u think I really offended u base on those, then I say sorry.  This post has been edited by rattan: Mar 22 2012, 02:17 PM |
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Mar 22 2012, 02:26 PM
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Senior Member
657 posts Joined: Apr 2010 From: Kuala Lumpur
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QUOTE(rattan @ Mar 22 2012, 02:16 PM) Best you lodge a complaint to TM. Thank you, mate... Well, yea its the best way but Im spending my big life at 1300-88-1221. Let them send technician over to investigate. Call them quick, don't delay. office... Daily and daily... So, let say I call them, they will come within 3-4 hours later or in 24 hours? Sure not in one hour, I would understand that. Its DSL. Im sure its not my hardware, in my mind. Is there any possibility my phone cable outside of my house has been countered by any natural disaster? (I live in an apartment, Damansara). This post has been edited by M_Shahrul: Mar 22 2012, 02:27 PM |
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Mar 22 2012, 02:34 PM
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Trade Dispute
3,379 posts Joined: Apr 2006 From: KL
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QUOTE(M_Shahrul @ Mar 22 2012, 02:26 PM) Thank you, mate... Well, yea its the best way but Im spending my big life at Well depends how you talk to them. Tell them its urgent and need it to be solved. Sometimes they come on the day, most cases the next day.office... Daily and daily... So, let say I call them, they will come within 3-4 hours later or in 24 hours? Sure not in one hour, I would understand that. Its DSL. Im sure its not my hardware, in my mind. Is there any possibility my phone cable outside of my house has been countered by any natural disaster? (I live in an apartment, Damansara). |
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Mar 22 2012, 03:56 PM
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(M_Shahrul @ Mar 22 2012, 02:26 PM) Thank you, mate... Well, yea its the best way but Im spending my big life at try call TM..mine kena before...once thunder strike at midnite...DSL and phone line down...thn morning DSL back to normal can surf..thn phone down...so i call TM ask them send tech guy come my condo check..tht time whole 3 block condo all kena..phone line down..thn next day...phone line back to normal i call back TM cancel the report..office... Daily and daily... So, let say I call them, they will come within 3-4 hours later or in 24 hours? Sure not in one hour, I would understand that. Its DSL. Im sure its not my hardware, in my mind. Is there any possibility my phone cable outside of my house has been countered by any natural disaster? (I live in an apartment, Damansara). |
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Mar 22 2012, 05:02 PM
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Junior Member
162 posts Joined: Sep 2009 From: 127.0.0.1
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QUOTE(djhenry91 @ Mar 22 2012, 03:56 PM) try call TM..mine kena before...once thunder strike at midnite...DSL and phone line down...thn morning DSL back to normal can surf..thn phone down...so i call TM ask them send tech guy come my condo check..tht time whole 3 block condo all kena..phone line down..thn next day...phone line back to normal i call back TM cancel the report.. Yap, mine too, got thunderstorm and the DSL lost connection..., call and email UniFi center (email from their homepage is better, since it's responded faster), next day they call and send technician to replace |
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Mar 22 2012, 05:13 PM
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Junior Member
439 posts Joined: Nov 2010 
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hey guys,what does the download volume means?
http://www.tm.com.my/unifi/home/Pages/packages-VIP.aspx what will happen if we exceed the download volume? |
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Mar 22 2012, 05:21 PM
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Senior Member
1,119 posts Joined: Jun 2006 From: Kuala Lumpur
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QUOTE(Silenced @ Mar 22 2012, 05:13 PM) hey guys,what does the download volume means? That's the quota,once you reach it, your speed will be throttled. anyway, its not implemented yet.No worries.http://www.tm.com.my/unifi/home/Pages/packages-VIP.aspx what will happen if we exceed the download volume? |
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Mar 22 2012, 05:25 PM
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Senior Member
859 posts Joined: Feb 2008
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what is the penalty fees for early termination ??
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Mar 22 2012, 07:04 PM
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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QUOTE(ping325 @ Mar 22 2012, 05:25 PM) what is the penalty fees for early termination ?? RM1k  |
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Mar 22 2012, 08:46 PM
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Senior Member
3,313 posts Joined: Jun 2008 From: Cheras ~ London WC1E 7HU~ Shenzhen
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Mar 22 2012, 10:10 PM
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Junior Member
99 posts Joined: Nov 2008
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anyone experiencing slow Unifi speeds tonight??!
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Mar 22 2012, 10:48 PM
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Senior Member
859 posts Joined: Feb 2008
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QUOTE(djhenry91 @ Mar 22 2012, 07:04 PM) RM1k serious ??????????!!!!! OMG !!  |
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Mar 23 2012, 12:05 AM
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Junior Member
381 posts Joined: Jan 2003
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QUOTE(ping325 @ Mar 22 2012, 10:48 PM) serious ??????????!!!!! OMG !! No, it's RM 500 iinm. |
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Mar 23 2012, 12:13 AM
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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i jus scare scare oni la
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