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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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TSfruitie
post May 14 2012, 08:39 AM

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QUOTE(dude1218 @ May 14 2012, 08:33 AM)
hi guys, just now my line had finish transfer from maxis hotlink to digi smart plan 68, the service provide ask me not to use 3G for 24hour.
How bout calling and sms??
izit true i cant use 3G for 24hr??
*
Yes, not to use 3G within 24 hours. Else, you will be welcomed with astronomical figured bill. It is not updated in your account yet. However, call and sms can be used. smile.gif
dude1218
post May 14 2012, 08:42 AM

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QUOTE(fruitie @ May 14 2012, 08:39 AM)
Yes, not to use 3G within 24 hours. Else, you will be welcomed with astronomical figured bill. It is not updated in your account yet. However, call and sms can be used. smile.gif
*
oic, thanks
will them send sms to me just to inform tat i able to use 3G?? or i just need to count time??
TSfruitie
post May 14 2012, 09:58 AM

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QUOTE(dude1218 @ May 14 2012, 08:42 AM)
oic, thanks
will them send sms to me just to inform tat i able to use 3G?? or i just need to count time??
*
smile.gif Call the CS, that's the fastest way. As far as I remember, there is no SMS. Just to be safe, call 016-2211800 (free from any DiGi number).
dgboy
post May 16 2012, 09:07 PM

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latest headlines for DiGi Prepaid users

DiGi Easy Prepaid


Effective 4 June 2012, the subscription fee for Super Buddyz will be revised to RM1.50 per day. Subscribe to Super Buddyz by dialling *128*1*3# to enjoy 24 hours of FREE Calls and SMS to your three (3) Buddyz!

DiGi Best Prepaid

Effective 4 June 2012, the 50% discount on the subscription fee for Super 10 will be rounded up from 49sen to 50sen per day. Subscribe to Super 10 by dialling *128*1*3# to make calls to all networks at only 10sen/min (including calls to friends and family™)!

gka
post May 17 2012, 01:49 PM

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hey guise need someone to clear my confusion,

if you get a good digi coverage in ur area, any reason why wouldn't you buy a phone from digi plan? i find it mindboggling for people to opt for independent phone nonetheless. Maybe the 2years contract is too much to take in? any thoughts pls.

Thanks all.
dgboy
post May 17 2012, 07:03 PM

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QUOTE(yin93 @ May 4 2012, 10:41 AM)
digi easy prepaid and digi best prepaid which 1 is better?
*
depends on your usage but generally DiGi Best is much better value than Easy plan

choose carefully as DiGi do not allow switching between these two plans

http://www.digi.com.my/prepaid/plan_overview.do

http://www.digi.com.my/prepaid/services_fnf.do

This post has been edited by dgboy: May 17 2012, 07:04 PM
ryosuke
post May 20 2012, 09:38 PM

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Anyone facing serious interruption from digi? based in subang jaya..they sent sms to my phone stating they are upgrading the network, but the phone call quality is f***ing bad. Either i cant call out, or cant receive call, or the voice quality is seriously bad, cant listen a word clearly from the other end vmad.gif
Criollo
post May 21 2012, 04:12 PM

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Hie people, my 2nd month with digi, and I got charged RM40 for... these (no idea what they are)

Can someone give me a hint what I was charged for cos I only use the data line (only one or two sms sent)

user posted image
SkYY
post May 21 2012, 07:53 PM

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Would really appreciate if anyone can clarify.
I bought a xperia s from digi centre on may 1st, with EPP and auto billing signed. But I can't work out the details of my account info in OCS. It's kinda confusing.

Activation Date 01-MAY-2012
Rate Plan DG Smart
Contract Tenure 24 month(s)
Contract Renewal Date 01-MAY-2012

Credit Limit RM 300.00
Billed RM 5.82
Unbilled RM 4.89
Total Outstanding RM 10.71
Available Usage RM 289.29

What does billed, unbilled and total outstanding means?
Thank you in advance! nod.gif
dgboy
post May 21 2012, 09:06 PM

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DiGi upgrading in KLCC and Golden Triangle all of this week


ZeneticX
post May 21 2012, 11:00 PM

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anybody paying using m2u received a message from 2929 ?

it says my online payment transaction is not successful. please retry with alternative credit card or contact the bank

but the amount already deducted from my acc mad.gif


lucky the amount only rm15.....but i still wanna solve this ASAP

This post has been edited by ZeneticX: May 21 2012, 11:06 PM
Dannyl
post May 22 2012, 09:30 AM

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QUOTE(gka @ May 17 2012, 01:49 PM)
hey guise need someone to clear my confusion,

if you get a good digi coverage in ur area, any reason why wouldn't you buy a phone from digi plan? i find it mindboggling for people to opt for independent phone nonetheless. Maybe the 2years contract is too much to take in? any thoughts pls.

Thanks all.
*
It's worth getting a phone from DiGi if it's a new phone and you don't mind tied to a contract. Older phones have dropped in value so it's not worth it anymore, like now S2 is RM14xx so the savings ain't that much.

QUOTE(ryosuke @ May 20 2012, 09:38 PM)
Anyone facing serious interruption from digi? based in subang jaya..they sent sms to my phone stating they are upgrading the network, but the phone call quality is f***ing bad. Either i cant call out, or cant receive call, or the voice quality is seriously bad, cant listen a word clearly from the other end  vmad.gif
*
Me facing problems in Kota Damansara. Breaking connection, can't hear the other end. Once in a while get lucky and have perfect dialogue. Heard they are upgrading service AGAIN.
SubKi||er
post May 22 2012, 09:40 AM

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My data have been down for 24hours already...

Are they upgrading this area too? =.="

Bukit Jalil and TPM Area...
dgboy
post May 22 2012, 10:37 AM

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QUOTE(SubKi||er @ May 22 2012, 09:40 AM)
My data have been down for 24hours already...

Are they upgrading this area too? =.="

Bukit Jalil and TPM Area...
*
According to DiGi Engineering, no upgrading in Bukit Jalil right now.

It is recommended you contact Customer Service with details of your exact location.
SubKi||er
post May 22 2012, 11:12 AM

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QUOTE(dgboy @ May 22 2012, 10:37 AM)
According to DiGi Engineering, no upgrading in Bukit Jalil right now.

It is recommended you contact Customer Service with details of your exact location.
*
Darn...contacted D-Chat just now...They said they escalated my issue to support and network issue would take 3-5 days to solve =.="
Hevrn
post May 22 2012, 07:51 PM

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Hi guys, just making an enquiry here.

I recently signed up with Digi's HTC One X's 3GB plan in April and took up the EPP offer, meaning I would be paying RM120+ over the period of 24 months to my bank which I swiped the card with. However, I notice that I'm getting double charged. Once when my card was charged for payment no. 1 (full amount - RM120+) and then another time when the Digi billing period was up (RM68+excess usage). AFAIK, the EPP offer consists of the phone price as well as the monthly fees. Anyone else encountered the same?
SkYY
post May 22 2012, 08:07 PM

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QUOTE(Hevrn @ May 22 2012, 08:51 PM)
Hi guys, just making an enquiry here.

I recently signed up with Digi's HTC One X's 3GB plan in April and took up the EPP offer, meaning I would be paying RM120+ over the period of 24 months to my bank which I swiped the card with. However, I notice that I'm getting double charged. Once when my card was charged for payment no. 1 (full amount - RM120+) and then another time when the Digi billing period was up (RM68+excess usage). AFAIK, the EPP offer consists of the phone price as well as the monthly fees. Anyone else encountered the same?
*
I bought Xperia S through EPP with RM122.XX per month as well. Will let you know once I get the bill for my credit card. Fow now I only get the bill from Digi itself and it's quite confusing.
gkl83
post May 23 2012, 12:09 PM

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new plan offered by DiGi to counter Maxis's value plus internet...
http://www.digi.com.my/postpaid/dgfamily.do

Is it RM28 for principal and supplementary?
also, is it RM28 with / without auto billing? Rm23 if auto billing?
mengsuan
post May 23 2012, 02:02 PM

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QUOTE(Criollo @ May 21 2012, 04:12 PM)
Hie people, my 2nd month with digi, and I got charged RM40 for... these (no idea what they are)

Can someone give me a hint what I was charged for cos I only use the data  line (only one or two sms sent)

user posted image
*
These could be premium SMS service that you have (unintentionally) subscribed for.
SkYY
post May 24 2012, 07:25 PM

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I remember there was a DiGi representative that frequent this thread and clarify enquiries from us consumers. I guess we'll have to use D'chat for all our questions now.

This post has been edited by SkYY: May 24 2012, 07:27 PM

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