As far as I know, the grace period is 90 days for all DiGi plans except the new Best plan (which has only 75 days).

Call DiGi to check the termination date, or use the My DiGi app to login to OCS > Account Info > Account Expiry Date.

This post has been edited by dgboy: Dec 15 2012, 07:30 AM

Have you tried your sim card in another phone?

Is the sms center number set in your sms settings?

See the Message Centre in the pic here (the number may differ as DiGi got a few such numbers)

You can check the settings for Sending Profile or Default Profile. Otherwise, I recommend you call or visit DiGi. They may be able to send you over the air. Definitely you cannot send SMS without this number. It is programmed into the sim though your phone may need to copy it from the sim card.

This post has been edited by dgboy: Dec 14 2012, 10:18 PM

Great. Welcome. Changing this number can really mess your life up. Not a bad thing if it's less easy to find.

Can try refreshing the page later.

This post has been edited by dgboy: Dec 17 2012, 09:34 AM

Can reset password from your hp.

*128# > My Account > Account Settings > Voicemail > Password

DiGi are about half way through their network upgrade that was supposed to be completed by end of 2012.

Where's your exact location?

DiGi website shows Merlimau and Semujok in Melaka as under upgrade till 05 Jan.

http://www.digi.com.my/pkb/landing.do

outdated already, since the qualifying hp price limit is no longer RM500

I have been arguing with DiGi on the similar matter since they introduced Easy plan in 2010. Wanted to update my Best number to Easy. DiGi just said no many times. Even filed complaint to CFM. And still DiGi insist prepaid users are not allowed to change plan, without any explanation of that policy. Finally, I have given up and gonna let that DiGi line lapse in March. I decided that DiGi simply do not deserve my business.

This post has been edited by dgboy: Jan 15 2013, 09:53 PM

I can assure you CS is totally wrong on that. No version of Best can switch to Easy. And no version of Easy can switch to Best. All those plans can do is update to the latest version of the same plan and after that cannot change again. If DiGi wanted to limit switching between these two plans, they could just allow only one-time change.

ok, I got it now. thanks

my error was that by "new DG prepaid" I assumed you meant "latest Best". that way, "old Best" would fall under your term "any other prepaid plan".

I'm fully aware that we can port out of DG and then back in again, but why should it be necessary to take such a circuitous route? DG has become increasingly user-unfriendly in recent years.

anyway. it is DG's loss. under Easy, I need to spend at least RM300 per year to keep the line continuously active. under Best, it is RM30 per year using SuperLongLife.

This post has been edited by dgboy: Jan 17 2013, 07:15 AM

not entirely as DG force us to update to latest Best plan if we wanna keep on using SuperLongLife.

byebye 12 sen/min

say hi to 20 sen/min

and 30 second quick call now 26 sen

previously 18 or 12 sen

basically they just make the maths even more complicated

1800 - free

1300 - 30 sen/min

same for both prepaid and postpaid

Source

As confirmed by a senior staff at DG, the prepaid birthday and reload bonus are now only valid for 15 days from being credited.

This post has been edited by dgboy: Jan 21 2013, 12:24 PM

Nope, IDD is for calling overseas number only.

And your DG friend roaming overseas will pay alot $$$ for receiving call from anyone.

But receive sms while roaming is normally free.

Yes, definitely.

custsvc@digi.com.my